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J
Rating: 4 out of 5
Very good
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Customer reviews of SLID’UP by Mantion
Trust Attestation
4,8
/5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
Summary of reviews
The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
Flawless ordering, delivery, and payment process. The sliding system looks serious and reliable. Assembly requires attention and precision, but the small manual is clear. However, a complete side plan of the slides is missing, which is not essential for assembly but would have been useful. One regret: that the interior closet doors cannot be placed and removed when the sliding rails for the exterior doors are in place.
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C
Rating: 4 out of 5
I have just received my order and it’ll be a while until it’s installed. The quality of the parts looks good, I hope they perform as good as they look? The original delivery date was estimated as Nov 4th but it took an additional 2 weeks which wasn’t an issue for me. I was able to track the order thru a link they sent me and I did reach out to the customer service dept to see what the hold up was, and received a prompt reply explaining it was due to customs hold ups. I’m looking forward to seeing how my sliding doors on my study work out.
Response from SLID’UP by Mantion
Hello, Thank you for taking the time to share your experience with us! We’re glad to hear that you're pleased with our customer service team. Best regards. slidup team
H
Rating: 4 out of 5
Good workmanship
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A
Rating: 4 out of 5
Clear and well-structured, but one star deduction due to slight display issues on mobile devices
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P
Rating: 3 out of 5
The product is good and does the expected job, but the paper manual is relatively poor and too brief. Many details are forgotten, you need to carefully watch the example assembly video provided on the site to prepare the assembly correctly.
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J
Rating: 4 out of 5
Good, no problems to report.
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O
Rating: 4 out of 5
Fast and efficient. Thank you
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A
Rating: 4 out of 5
very good
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M
Rating: 3 out of 5
Hello, I received the goods. But it doesn't fit. How can I return it? Thank you
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D
Rating: 4 out of 5
The delivered products are of very good quality. A downside one of the rails is bent at one end, fortunately I do not need the entire length in my project.
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L
Rating: 4 out of 5
Clear, easy to understand presentation
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A
Rating: 4 out of 5
Very clear. Only misunderstanding, how to order the complementary piece to connect with the axis of the shutter. I had to place another complementary order.
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V
Rating: 4 out of 5
well-protected package it's a serious site
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J
Rating: 4 out of 5
Compliant with the order thanks to an excellent technical description on the website.
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D
Rating: 4 out of 5
So the information from the labels because I have already bought the same switches and I had the labels
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M
Rating: 4 out of 5
instructions not clear
R
Rating: 4 out of 5
Transaction and delivery are correct. Unfortunately, there is no information from the store about the order status (fulfillment, delivery, deadline?)
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B
Rating: 4 out of 5
Shipped to guarantee no damage!
Response from SLID’UP by Mantion
Thank you for your feedback! Best regards, SLID'UP Team
H
Rating: 4 out of 5
I only give 4 stars because the installation documentation is a bit lacking
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M
Rating: 4 out of 5
Very good, I recommend this store
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A
Rating: 4 out of 5
Top site, fast delivery and overall problem-free ordering process.
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C
Rating: 4 out of 5
Meets expectations
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H
Rating: 4 out of 5
Correct
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V
Rating: 4 out of 5
In general, very good quality
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H
Rating: 3 out of 5
I received the package in good condition and complete
The only negative point was the drilling template: too much distance of 1cm between the hole template and the motor support
If I hadn't overlapped the two, I couldn't fix the support with a risk of poor hold in the lintel.
Translated reviews
The only negative point was the drilling template: too much distance of 1cm between the hole template and the motor support
If I hadn't overlapped the two, I couldn't fix the support with a risk of poor hold in the lintel.
Response from SLID’UP by Mantion
Hello Sir, Thank you for your message. Following your comment, we proceeded to verify the drilling templates and found a size error during the printing of the documents. This error has been corrected and we remain at your disposal if you would like us to send you a compliant drilling template (contact address: [email protected]) Best regards Dominique / SLID'UP Customer Service
B
Rating: 4 out of 5
Beautiful site
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A
Rating: 4 out of 5
I did not find the product I ordered when I first used the website, but when I was ready to order I found what I needed. I wish the sizing on the website would have included the width of doors they will accommodate. I ordered too long of the rails for the doors and opening I had.
Response from SLID’UP by Mantion
Thank you for your feedback! Slid'up Team
B
Rating: 4 out of 5
Everything is good
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G
Rating: 4 out of 5
Hello, the track and rollers are good but the door glides that attach to the floor were useless.They couldn't be fastened when the doors were in place and the doors wouldn't go on if they were fastened previous, I had to make my own.
Response from SLID’UP by Mantion
Thank you for your feedback! Slid'up Team
M
Rating: 4 out of 5
Well received, thank you
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F
Rating: 4 out of 5
Fast delivery
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J
Rating: 3 out of 5
Easy to use. A few texts to refine: information seen from the inside then on other articles, seen from the outside.
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P
Rating: 3 out of 5
Could be more explicit for weekend DIYers
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L
Rating: 4 out of 5
Received on time and in accordance with my expectations.
Too bad not to have 6.9 x 14 and 6.9 x 16.
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Too bad not to have 6.9 x 14 and 6.9 x 16.
L
Rating: 3 out of 5
I’m sure the product is fine, but if it doesn’t work in your space, you can’t return it because the cost of shipping such a big package costs more than the item. It’s too bad because I hate to have to use amazon.
Response from SLID’UP by Mantion
Hello, Thank you for sharing your feedback with us. Best regards. slidup team
C
Rating: 3 out of 5
a bit disorganized
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L
Rating: 4 out of 5
Easy search and order placement without problems. When the password is forgotten, the reset request does not work. Need to call customer service. Which is very efficient.
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N
Rating: 4 out of 5
Brush of poor quality and appearance, color too light
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J
Rating: 4 out of 5
Product conforms to the order......clear site.....the heads of the rail screws should be less prominent.. round heads can touch the bottom of the sliding doors
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