Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
5 7 909 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 3 and 4 stars

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Rating: 4 out of 5
following a purchase from 09/03/2018
Everything is good, always again
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Rating: 4 out of 5
following a purchase from 06/03/2018
okok
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Rating: 4 out of 5
following a purchase from 08/03/2018
Everything is ok
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Rating: 3 out of 5
following a purchase from 27/02/2018
Somewhat long delivery time
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Rating: 4 out of 5
following a purchase from 22/02/2018
fast delivery everything ok
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Rating: 4 out of 5
following a purchase from 22/02/2018
Fast delivery, professional packaging.
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Rating: 4 out of 5
following a purchase from 22/01/2018
Good selection options
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Rating: 4 out of 5
following a purchase from 17/01/2018
Everything included in the package to install sliding doors.
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Rating: 4 out of 5
following a purchase from 02/01/2018
quite good
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Rating: 4 out of 5
following a purchase from 21/12/2017
everything worked out
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Rating: 4 out of 5
following a purchase from 14/12/2017
Clear and straightforward.
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Rating: 4 out of 5
following a purchase from 17/12/2017
Nice competent advice. Thank you very much
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Rating: 4 out of 5
following a purchase from 03/12/2017
for sliding door fitting SLID'UP 160, 170 wooden cover mounting bracket: SU5243 the indication of the package contents of 3 pieces was missing - therefore I ordered 3 pieces. Return is not worth it due to shipping costs....
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Response from SLID’UP by Mantion
Good day, thank you very much for your review! First of all, I apologize for the delayed response, due to the holidays the processing has been slightly delayed. I am very sorry that the description was misleading. I will correct this immediately and thank you for the hint, as this is also important for other customers. Of course, you can return the brackets free of charge and receive a full refund of the merchandise value. Your team from the Tuersystem-Shop
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Rating: 4 out of 5
following a purchase from 26/11/2017
Everything is great, thank you
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Rating: 4 out of 5
following a purchase from 19/11/2017
So far okay, please pay better attention to the hinges and packaging, the product was scratched and the packaging was damaged. Otherwise, fast delivery.
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Rating: 3 out of 5
following a purchase from 20/11/2017
The item arrived quickly. Unfortunately, the wrong fastening was delivered. However, we were able to adapt it skillfully.
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Rating: 4 out of 5
following a purchase from 18/11/2017
Good quality, fast delivery, well packaged... anytime again.
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Rating: 3 out of 5
following a purchase from 15/11/2017
The supplied stoppers cannot be inserted into the rail. Even with the horizontal fastening and meticulously inserted countersunk screws, the intended hexagon fastenings have no function because the part can only be inserted with force.
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Rating: 4 out of 5
following a purchase from 01/11/2017
Fast delivery.
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V
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Rating: 3 out of 5
following a purchase from 22/10/2017
The goods are okay so far, they do what they are supposed to. Delivery time not so good. I waited one and a half weeks for the delivery.
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Response from SLID’UP by Mantion
Good day, we thank you very much for your review. Items with a length of 3 meters are generally shipped with the freight forwarder. Usually, the shipping is very fast here as well, but sometimes there can actually be slight delays. We regret that this was the case for you and are working to improve this. The longer delivery times are also mentioned on the product page. - Your team from the Tuersystem-Shop -
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Rating: 4 out of 5
following a purchase from 06/10/2017
The site is clear and tidy.
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V
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Rating: 4 out of 5
following a purchase from 08/10/2017
Okay
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Rating: 4 out of 5
following a purchase from 21/09/2017
Easy ordering, fast delivery, good quality.
I am satisfied.
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Rating: 4 out of 5
following a purchase from 07/09/2017
fits well
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Rating: 3 out of 5
following a purchase from 03/09/2017
Unfortunately, the aluminum cover strips were bent, not well enough packed for the clumsy delivery service. This is annoying. Otherwise, service OK.
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Rating: 4 out of 5
following a purchase from 14/07/2017
gladly again. no problem...
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Rating: 4 out of 5
following a purchase from 13/08/2017
Delivery is fine
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Rating: 3 out of 5
following a purchase from 13/08/2017
The invoice was missing, that needs to be reminded again!
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Response from SLID’UP by Mantion
Good day, thank you very much for your review. You always receive the invoice automatically with the order confirmation via email. Best regards - Your team from Tuersystem-Shop
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Rating: 4 out of 5
following a purchase from 24/07/2017
The site was clear
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Rating: 4 out of 5
following a purchase from 30/06/2017
Goods: As expected, the goods have good quality.
Delivery: The set was missing a bracket for a holder. However, this was delivered after a phone complaint. Customer service representative was very friendly.
Transport: GLS as a transport company is often a poor supplier. Maybe another company should be used.
Overall rating: GOOD
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Rating: 4 out of 5
following a purchase from 05/06/2017
Everything was handled perfectly. For DIY enthusiasts, a bit better information about the available accessories on the website, then 5 stars.
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Rating: 4 out of 5
following a purchase from 07/06/2017
Clear page.
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Rating: 4 out of 5
following a purchase from 01/06/2017
Fast delivery
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Rating: 3 out of 5
following a purchase from 25/05/2017
It is a pity that a simple order, where the packaging even clearly states the designations, is not executed correctly. However, the lady on the phone ensured that I ultimately received the products I ordered.
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Rating: 4 out of 5
following a purchase from 23/05/2017
Clear and well-structured
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Rating: 4 out of 5
following a purchase from 19/05/2017
Very satisfied with the delivery...
Complete sliding door system with all accessories!
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Rating: 4 out of 5
following a purchase from 14/05/2017
Everything is perfect
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Rating: 4 out of 5
following a purchase from 27/04/2017
Prompt delivery
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Rating: 3 out of 5
following a purchase from 18/04/2017
The description could be a bit more detailed.
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Rating: 4 out of 5
following a purchase from 17/04/2017
Clear and okay. Nothing to complain about.
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