Customer reviews of SLID’UP by Mantion

Customer service was great when I made a mistake in my order.

Not installed yet to see over time.

The site is clear, super delivery and article compliant

Well delivered quite quickly

Hello,
Material received on time and well packaged
Seems to be of good quality
The instructions at first glance seem accessible
Now to install all this and see the result and quality in use.
Ps: good feedback on phone exchanges to understand and reassure.
Raphaël

I am generally satisfied with this sliding rail kit: the whole seems solid and the system works well once installed. However, the instructions are quite basic and lack clear explanations, which complicates assembly a bit. Additionally, the brackets and screws are delivered loose in the package, which doesn't help with organization. Another point to watch: the sliding parts that attach to the door are plastic, and I wonder about their long-term durability. Nevertheless, good value for money if you are somewhat handy.

I ordered this kit to replace a faulty motor on one of my existing motors. I preferred to buy this complete kit for 390€ because the price of a single motor at 200 euros quickly calmed me down! If another were to fail, I wouldn't regret it! Personally, I find the price of spare parts too high.
It's a shame because with my 8 kits purchased previously, I appreciated the seriousness of the company, its good quality-price ratio, and its responsiveness to comments and product improvements.

Up to what I wanted.

Everything is ok.

Website is quite fast, almost top. Too bad because in the photo there are the goals but not in the package. I have to buy again but now I have to pay shipping costs....

Navigation is quite simple, delivery is quite fast and the package is in perfect condition. Replacement material fits perfectly, quality after-sales service, friendly and very professional.

not always easy to find what you want.... moreover DPD delivery person, a disaster, 3 rescheduling of delivery at 11:30 on the day, so 3 days lost and this does not pose any problem for them

package arrived open

In the package upon opening, I found the low brush missing. Józef Ogórek

Nothing to report, contact with the resale company in Dijon very friendly, attentive and very professional. Thank you to them. As for the product, it should be known. PS: I gave your contact details to a representative in this field and to one of his carpenter artisans (surprised by the quality and price)

Delivery and material are good

A bit difficult to find the right product for my application but in the end it was the right one

Overall satisfied even if I wouldn't necessarily recommend all the hardware on this site.

Good

The products offered are of very good quality, well thought out.
However, it's not easy to place your order to assemble between the different elements of 60kg, 200kg the fixing brackets, the rails, etc. but also fast shipping.

good

Arrived on time in exactly as ordered.

As described and effective

Hello,
I bought the kit to motorize my roller shutters
Very good product for the price quality ratio.
Easy to install.
In my package, 2 screws for fixing are missing.
Easy adjustment of the up and down
In summary, very happy with the pro

Fast delivery and no surprises. Product conforms. Very well designed site

Good site

No particular issues. The diagrams with dimensions allow for good verification of sizes.

-

way too expensive

Just a shame about the order tracking, no shipping information or anything.

Everything went well. Delivery was problem-free and relatively timely

Not mounted yet, but it's solid.
Personally, I'm replacing the 4 brackets of the 2 shutter stops (which I can't fix on the PVC window) with a square tube drilled on demand.
It's a pity there isn't a shorter version for pairs of shutters less than 500mm.

Compliant

Small hiccup with the provided Allen key, not the right one! and the control button, very poor quality, too bad the product is TOP.

No problem, product and delivery date as expected. Delivery issue, the box was torn, and missing parts. Since I wasn't the one who received the package, I didn't make a fuss and managed, but if you need additional parts (fixing bracket), I advise you to order them separately as they are not packaged, just 'placed' in the box without any protection.

Perfect material, great packaging, shipping time was perfect BUT unfortunately, the choice of DLS carrier... a mistake! I let you read the comment I left them via TrustPilot. Rated 1 out of 5 stars, 1 star is way too much! Delivery notice received by email the day before... so far so good. I block myself at home on the day and by late morning I see that my package is delivered! But I have nothing! No one, no call even though I had specified to call upon delivery by leaving my number! My site is blocked. The support tells me they are launching a search but that's it!!! Impossible to reach the delivery person. Of course, no sound, no image, I fall into oblivion! By miracle, the person who received it in my place managed to find my number and call me. In the end, I went to pick up my material, 1 hour drive for a delivery I paid for!!! Hats off to the incompetent DLS!

great site and product, never disappointed, very efficient customer service but on the other hand, the delivery by DPD transport needs to be seriously reviewed, very delayed delivery, message next to the damaged product plate, in short, I decided to no longer order with these carriers

Perfect except for the delivery issue with Geodis

Fast delivery

Delivery was fast.