Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 304 published reviews
5 7 912 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2021
completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2021
Very good site! Good prices and a customer service that answers questions. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
fast delivery thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Very fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2021
Perfect product descriptions, fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2020
Very pleasant secretariat and perfect delivery even 1 day before the scheduled date
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Great company, very serious, top customer follow-up, very very responsive, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2020
great site, quality and responsive customer service
delivery within the announced deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2020
Good site I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Fast delivery, despite the complicated period we are currently experiencing.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2020
It's a shame that the customer service person does not have customer satisfaction in mind. Besides the choice of a carrier that took 4 days to deliver after the date they announced for their passage! 4 pieces were missing in the package that the company informed at 2 PM only shipped the next morning, not even bothering to correct their mistake by making a specific gesture to ensure the package arrived faster to its destination.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/05/2021
Very fast delivery. Packaging of the rails could have been better.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
fast delivery, order perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2021
N/A fast efficient and qualitative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2021
good product and efficient order processing
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
I gave this rating because 3 pieces were missing from the package. For now, I am still waiting for them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Very responsive and great customer experience
Response from SLID’UP by Mantion
Thank you for your feedback Gary! SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Very well packaged, upon unpacking the bag of one of the items I took as a supplement was open, the item was missing (the preparer could not necessarily see it because the notice took all the packaging and the item is very small), I contacted by phone super welcome and handling of the problem via an email that was also quickly processed with rapid reshipment of the missing item.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Material received within the announced timeframe. Matches the description. Careful packaging.
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2021
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
Shipped and delivered quickly. Cut to size perfectly.
Response from SLID’UP by Mantion
Thank you very much for your feedback Zach! SLID'UP Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2021
Good advice for product choice and timely shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Perfect material for use, serious service and packaging!
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/05/2021
Navigation very clear
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 26/05/2021
Everything SUPER GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
Very good site I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2021
FOLLOWING A PHONE CALL VERY GOOD WELCOME AND SERVICE FOR ALL INFORMATION
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
nice, attentive, accommodating and responsive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2021
Product arrived quickly, properly packaged. However, no information sent regarding package tracking. Fortunately, my neighbor was there to receive the package.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 25/05/2021
The service was very good. Unfortunately, I had to return the goods or UPS picked them up again. Since the delivery consisted of two parts and supposedly only one return was registered by you, the rail system was left here. What happens next?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2021
Easy to navigate site.
Orders are shipped quickly.
Only downside is returns, a headache with no email response, difficult to reach the right person on the phone (absent, busy or other)...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2021
Delivery in accordance with the order and very fast. Totally satisfied. Packaging a bit excessive.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2021
the best delivery of my rails in J+2
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
Simple and quick order on the site and for the delivery quick despite these difficult times. I recommend.
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