Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 302 published reviews
5 7 910 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

4 star reviews

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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 30/08/2022
Everything is okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2022
Despite the delivery problems due to the carrier...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2022
Good presentation, however no response to my phone call as I wanted information.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 13/08/2022
Delivery time too long
Parts arrived damaged.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/08/2022
Good product and excellent packaging.
The drilling template is too close to the edges of the lintel, allow for an additional margin (4mm). The learning of the stops must be activated without mounting the cover and especially after registering the remote control (allows positioning the axes for mounting the rails and arms on the shutters).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/08/2022
User-friendly site
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 10/08/2022
fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/08/2022
Great product, delivered quickly. Unfortunately the hardware would not fit in my implementation for the doors I had. Customer service was excellent in determining this and helping me return the product.
Response from SLID’UP by Mantion
Thank you for your feedback Raymond! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/08/2022
It's a shame that the delivery is not faster. The delivery date was not respected and when you are waiting for the order with the gate disassembled especially when it weighs 200 kg, it is frustrating.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2022
Vous devriez faire votre sondage en FRANCAIS
Response from SLID’UP by Mantion
Merci pour votre retour Claude, malheureusement nous n'avons pas la possibilité de choisir la langue en fonction du client. L'équipe SLID'UP
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2022
Order received quickly as expected, I recommend.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/08/2022
Much more explanatory video
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 25/07/2022
I found my way super well.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
This is the third time I order and I am always satisfied even though I haven't installed the last rail ordered yet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2022
Great solid product!
Would have appreciated more instructions on how to hang the door
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/07/2022
The order was processed faster than predicted, so I have no reason to complain.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2022
Order arrived on time
Response from SLID’UP by Mantion
Thank you for your feedback! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2022
Clear navigation, I found exactly what I was looking for. Perfect for me
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2022
Hello very good product.
Always happy with my purchases.
The only big issue is the delivery by DPD, incompetent people.
I will go to another site if there is another delivery service.
Too bad for your products, I will buy elsewhere.
Regards, David
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/07/2022
Correct but nothing more
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2022
The site is very good..very clear...the installation video is very explicit
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/07/2022
Products arrived well packaged and quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2022
Easy enough to navigate with enough information available to plan a project
Response from SLID’UP by Mantion
Thank you for your feedback James! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
It was good. Responsive, could’ve up sold me on with the weatherstripping option.
Response from SLID’UP by Mantion
Thank you for your feedback Heather! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2022
complete and easy to use site.
The prices are interesting.
I did not give 5 stars because I did not contact them and cannot say anything about customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2022
My order arrived well and it was as described, I couldn't find exactly what I was looking for but it's not a big deal.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/06/2022
Yes 34
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 08/06/2022
Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Relatively easy to navigate.
Response from SLID’UP by Mantion
Thank you for your feedback Robert! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
Simple and quick response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/05/2022
Good, easy to order
Response from SLID’UP by Mantion
Thank you for your feeback John! SLID'UP Team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/05/2022
Quality is very good, but the simplistic picture type installation instructions are not adequate. They should be accompanied by written instructions, such as for the door stop item that must be installed as the very first thing before attaching to the door header. I have installed the doors and they are working well, minus the door stops.
Response from SLID’UP by Mantion
Thank you for your feedback Duwayne. SLID'UP Team
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 31/05/2022
everything fits
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2022
Products not yet installed
But very fast delivery and well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2022
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Fast and complete delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2022
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2022
Modification necessary
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