Customer reviews of SLID’UP by Mantion

Trust Attestation
4,8 /5
Overall rating: 4,8 out of 5
Based on 9 301 published reviews
5 7 909 85% 4 1 021 11% 3 179 2% 2 81 1% 1 111 1%

Summary of reviews

The store consistently delivers fast delivery and timely shipping, with multiple notes of on-time or same-day pick-up and efficient communication before and after orders. Customers praise the sales and support experience, highlighting helpful phone contact, good communication, and professional, friendly service that makes the buying process smooth. Product quality and reliability are repeatedly affirmed, with easy installation, accurate descriptions, sturdy materials, and dependable performance across several orders. The site navigation is clear and the packaging solid, contributing to overall satisfaction and repeat purchases.

4 star reviews

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C
Christian B.
Rating: 4 out of 5
following a purchase from 29/01/2026
Well-thought-out product but expensive
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Régis R.
Rating: 4 out of 5
following a purchase from 24/01/2026
Delivered quickly and with the ordered material
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C
Claude S.
Rating: 4 out of 5
following a purchase from 22/01/2026
very serious company
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B
Bruno C.
Rating: 4 out of 5
following a purchase from 19/01/2026
Delivery was compliant and fast. One item was missing (omission during the preparation of the package) and the company was professional and responsive in its corrective action. I recommend and expect the same quality after the installation of the equipment.
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Angela J.
Rating: 4 out of 5
following a purchase from 19/01/2026
Fast delivery, as always. However, you could adjust the size of your package to the products shipped. I received a large package for a very small bag of sleeves...
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Guido S.
Rating: 4 out of 5
following a purchase from 18/01/2026
Delivery was fast and reliable
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Pierre S.
Rating: 4 out of 5
following a purchase from 15/01/2026
everything is fine except that the delivery person didn't even ring the bell to deliver to me while I was present and went straight to drop it off at the pickup point
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Philippe B.
Rating: 4 out of 5
following a purchase from 15/01/2026
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Steph B.
Rating: 4 out of 5
following a purchase from 13/01/2026
Very good site, complete. Too bad that some items are not offered individually.
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Miguel G.
Rating: 4 out of 5
following a purchase from 14/01/2026
Very good quality products, delivery less professional
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Robert B.
Rating: 4 out of 5
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Emeric L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Delivery is quite fast for a product that measures 2.50 m long. I hope the product will be up to par. At first glance seems quite fragile.
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R
Rémy G.
Rating: 4 out of 5
following a purchase from 05/01/2026
I appreciate your responsiveness following a request for information. Despite a slightly long delay, I understand during the end of the year period and the bad weather.
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Pierrette C.
Rating: 4 out of 5
following a purchase from 20/12/2025
Very good thank you
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Peter E.
Rating: 4 out of 5
following a purchase from 20/12/2025
Very informative and helps a lot in choosing the product you really need. However, I couldn't find assembly instructions (for slidup 130 and 230). I only found them on YouTube. And of course also as part of the delivery.
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H
Henri D.
Rating: 4 out of 5
following a purchase from 11/12/2025
order quickly shipped. Small downside, packaging damaged by the rod causing the loss of a washer and a screw. Nothing dramatic.
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Gilles J.
Rating: 4 out of 5
following a purchase from 10/12/2025
Fast delivery!
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Robert M.
Rating: 4 out of 5
following a purchase from 19/10/2025
Great product though the instruction manual was overly basic and the online video was not much better.
Response from SLID’UP by Mantion
Thank you for your feedback. Best regards! slidup team
J
Jean-Baptiste M.
Rating: 4 out of 5
following a purchase from 23/11/2025
Product conforms, careful packaging. Shipping costs a bit high for an item of a few grams and standard postal delivery...
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Gilles P.
Rating: 4 out of 5
following a purchase from 20/11/2025
Cool.
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J
Jakub K.
Rating: 4 out of 5
Fast. However, the soft-close mechanism has no assistance for opening.
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Heather M.
Rating: 4 out of 5
following a purchase from 28/10/2025
Well engineered and instructions were good but not great. Wooden header was shorter than the metal rail which resulted in me needing to undo and redo some work.
Also, I suggest making the opening about an 1/2"-1" larger than recommended to prevent the door hiding the frame when opening and to accommodate fine tuning with the door stoppers (which are great).
Response from SLID’UP by Mantion
Hello, Thank you for your thoughtful review and feedback. We appreciate your insights regarding the dimensions and instructions, as they help us improve our products for all customers. Best regards. slidup team
J
Jean Michel R.
Rating: 4 out of 5
following a purchase from 08/11/2025
Very good
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Jean-François D.
Rating: 4 out of 5
following a purchase from 08/11/2025
Flawless ordering, delivery, and payment process. The sliding system looks serious and reliable. Assembly requires attention and precision, but the small manual is clear. However, a complete side plan of the slides is missing, which is not essential for assembly but would have been useful. One regret: that the interior closet doors cannot be placed and removed when the sliding rails for the exterior doors are in place.
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C
Clive S.
Rating: 4 out of 5
following a purchase from 29/10/2025
I have just received my order and it’ll be a while until it’s installed. The quality of the parts looks good, I hope they perform as good as they look? The original delivery date was estimated as Nov 4th but it took an additional 2 weeks which wasn’t an issue for me. I was able to track the order thru a link they sent me and I did reach out to the customer service dept to see what the hold up was, and received a prompt reply explaining it was due to customs hold ups. I’m looking forward to seeing how my sliding doors on my study work out.
Response from SLID’UP by Mantion
Hello, Thank you for taking the time to share your experience with us! We’re glad to hear that you're pleased with our customer service team. Best regards. slidup team
H
Heiner W.
Rating: 4 out of 5
following a purchase from 01/11/2025
Good workmanship
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Alexander T.
Rating: 4 out of 5
following a purchase from 12/10/2025
Clear and well-structured, but one star deduction due to slight display issues on mobile devices
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Joseph M.
Rating: 4 out of 5
following a purchase from 09/10/2025
Good, no problems to report.
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Olivier C.
Rating: 4 out of 5
following a purchase from 12/10/2025
Fast and efficient. Thank you
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Armand J.
Rating: 4 out of 5
following a purchase from 09/10/2025
very good
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D
Dimitri F.
Rating: 4 out of 5
following a purchase from 03/10/2025
The delivered products are of very good quality. A downside one of the rails is bent at one end, fortunately I do not need the entire length in my project.
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Lothar M.
Rating: 4 out of 5
following a purchase from 02/10/2025
Clear, easy to understand presentation
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Andre B.
Rating: 4 out of 5
following a purchase from 01/10/2025
Very clear. Only misunderstanding, how to order the complementary piece to connect with the axis of the shutter. I had to place another complementary order.
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Vincent C.
Rating: 4 out of 5
following a purchase from 05/10/2025
well-protected package it's a serious site
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Julien B.
Rating: 4 out of 5
following a purchase from 01/10/2025
Compliant with the order thanks to an excellent technical description on the website.
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Dominique L.
Rating: 4 out of 5
following a purchase from 30/09/2025
So the information from the labels because I have already bought the same switches and I had the labels
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M
Mily M.
Rating: 4 out of 5
following a purchase from 19/09/2025
instructions not clear
R
Robert K.
Rating: 4 out of 5
Transaction and delivery are correct. Unfortunately, there is no information from the store about the order status (fulfillment, delivery, deadline?)
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B
Bob S.
Rating: 4 out of 5
following a purchase from 09/09/2025
Shipped to guarantee no damage!
Response from SLID’UP by Mantion
Thank you for your feedback! Best regards, SLID'UP Team
H
Hervé M.
Rating: 4 out of 5
following a purchase from 21/09/2025
I only give 4 stars because the installation documentation is a bit lacking
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