Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters
P
Patrick G.
Rating: 5 out of 5
following a purchase from 25/05/2024
Prima service snelle levering
Translated reviews
F
Frederic D.
Rating: 5 out of 5
following a purchase from 23/05/2024
Surely very good but before sending a notification I would like to receive my order. Please send these notifications after proof of receipt of package
Translated reviews
D
Denis C.
Rating: 5 out of 5
following a purchase from 13/05/2024
at the top
Translated reviews
R
Raphael N.
Rating: 5 out of 5
following a purchase from 20/05/2024
No problem at all
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very good, impeccable service, careful and attentive. Fast navigation on the site to find my product, no need to contact support, and delivery within a day.
Translated reviews
I
Ivan W.
Rating: 3 out of 5
following a purchase from 15/05/2024
delivery takes a long time...
Translated reviews
E
Emmanuelle F.
Rating: 5 out of 5
following a purchase from 16/05/2024
Perfect, fast and careful shipment, I highly recommend it.
Translated reviews
C
Cabes M.
Rating: 5 out of 5
following a purchase from 14/05/2024
Speed, neat presentation I can only be satisfied.
Translated reviews
O
Oliver R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Fine
Translated reviews
S
Sam Y.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very user-friendly site and orders quickly entered and validated. Request for delivery time immediately taken into account.
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 09/05/2024
Very good, impeccable service, careful and attentive. I recommend! Fast navigation on the site, very fast processing of my request and delivery in one day. I like smok-it.
Translated reviews
E
Erik D.
Rating: 4 out of 5
following a purchase from 05/05/2024
The order was processed in two stages, as half the products were not available. Customer service offered to change the nicotine dosage (20mg instead of 10mg). A pity.
Delivery on time, however.
Translated reviews
G
Graham B.
Rating: 5 out of 5
following a purchase from 28/04/2024
Good, speedy service from Smok-It. Their international shipment arrived within 7 days from order, to the U.K. Thanks, Smok-It.
Translated reviews
P
Philippe O.
Rating: 5 out of 5
following a purchase from 23/04/2024
Fine, thank you.
Translated reviews
E
Eric D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Order completed quickly and received on time.
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast navigation on the site to find my product, next-day delivery, no need to call after-sales service. Perfect Very good, impeccable service, careful and attentive. I'd recommend it!
Translated reviews
B
Bruno B.
Rating: 5 out of 5
following a purchase from 29/04/2024
As usual for over five years, arrived on time, no problem ....
Translated reviews
D
David L.
Rating: 5 out of 5
following a purchase from 29/04/2024
no worries, as usual
Translated reviews
J
Jean Marie K.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very responsive at competitive prices
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very good, impeccable service, careful and attentive. I recommend! 1 day turnaround and fast delivery.
Translated reviews
S
Stephane S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very happy with Smok-it, good products, super fast delivery
Translated reviews
S
Serge D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Package still not received
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
Translated reviews
A
Alain B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Satisfied and very clear site to browse.
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very good, impeccable service, careful and attentive. Fast navigation on the site to find my product, slow delivery due to postal service.
Translated reviews
A
Antoine R.
Rating: 5 out of 5
following a purchase from 10/04/2024
Perfect! Particularly appreciable: fast, careful shipping; available, responsive and efficient after-sales service. Site to be unreservedly recommended.
Translated reviews
O
Olivier H.
Rating: 4 out of 5
following a purchase from 11/04/2024
Good, no problems to report. Fast navigation on the site, slow delivery due to the post office, but satisfied.
Translated reviews
M
Myriam P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Fast delivery, attractive prices
Translated reviews
C
Carole E.
Rating: 5 out of 5
following a purchase from 28/03/2024
Order received promptly and telephone contact was excellent.
Translated reviews
J
Jerome G.
Rating: 5 out of 5
following a purchase from 11/04/2024
Excellent service. Fast and accurate delivery.
Translated reviews
Y
Yves C.
Rating: 5 out of 5
following a purchase from 01/04/2024
Finally a site that has stock, I recommend...
Translated reviews
S
Stephane S.
Rating: 5 out of 5
following a purchase from 12/04/2024
very good, good products and fast delivery
Translated reviews
J
Jane L.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super As usual
Translated reviews
L
Lou Z.
Rating: 5 out of 5
following a purchase from 02/04/2024
Top customer service, I was mistaken about the PG/VG ratio and we were able to make the exchange without a hitch. The prices are perfectly acceptable. I recommend them!
Translated reviews
F
Francesco F.
Rating: 5 out of 5
following a purchase from 14/04/2024
Tour bien
Translated reviews
G
Gildas F.
Rating: 4 out of 5
following a purchase from 05/04/2024
ras :)
Translated reviews
D
David L.
Rating: 4 out of 5
following a purchase from 04/04/2024
no worries, very good site, smooth and efficient delivery
Translated reviews
D
Domingos M.
Rating: 4 out of 5
following a purchase from 11/04/2024
Order received only on 19/04 !!!!!!
Translated reviews
S
Sylvette B.
Rating: 4 out of 5
following a purchase from 07/04/2024
Delivery too long.
Translated reviews
C
Carine D.
Rating: 5 out of 5
following a purchase from 05/04/2024
Perfect.fast shipping
Translated reviews
We use cookies for audience measurement and improving user experience.