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J
Rating: 5 out of 5
Simple and efficient
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
Summary of reviews
Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
As a Walloon, Smok-it offers me a lot more facilities than in our uptight village of Le Luc... I have to return an item so I'm going to use the after-sales service for the first time. If the after-sales service screws up, I'll come back here to reconsider today's rating!
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O
Rating: 5 out of 5
Very good site, very reasonable price, and fast delivery. Very good.
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S
Rating: 5 out of 5
Heel goede service, voor herhaling vatbaar.
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O
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. Very quick turnaround and next-day delivery, no need to contact the service department.
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M
Rating: 5 out of 5
very good conforms to my expectations
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L
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Customer of this site for years. Impeccable delivery, as usual.
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J
Rating: 4 out of 5
Very fast delivery
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Response from Smok-it
Thank you Jacqueline for your review! We are happy to have been able to satisfy you!
N
Rating: 4 out of 5
Perfect transaction!
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O
Rating: 5 out of 5
Fast navigation on the site to find my product, next day delivery great, no need to contact customer service.
Very good, impeccable service, careful and attentive. I'd recommend it!
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Very good, impeccable service, careful and attentive. I'd recommend it!
Response from Smok-it
Thank you Olivier for your fidelity, and we are happy to always know how to satisfy you ! Have a nice day!
M
Rating: 5 out of 5
As always, top product availability and fast shipping even though we are not in the same country, and super competitive prices.
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D
Rating: 5 out of 5
As usual, perfect.
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Response from Smok-it
Thank you Dominique for your loyalty, and we're delighted to have been able to satisfy you "as usual" !!!! Have a nice day!
C
Rating: 5 out of 5
Good product Fast shipping
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O
Rating: 5 out of 5
Fast site navigation, next day delivery Very good, impeccable, careful and attentive service. I recommend! no need to contact the service department.
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S
Rating: 1 out of 5
I still haven't received anything!
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Response from Smok-it
Postal tracking indicates that your shipment was delivered this morning.
T
Rating: 5 out of 5
My order was processed quickly and received very quickly
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C
Rating: 5 out of 5
Missing accessory links for selected item
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O
Rating: 5 out of 5
Very fast navigation on the site, next-day delivery of my liquid, very satisfied with the service, no need to contact customer service.
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V
Rating: 5 out of 5
Order received quickly and product conforms to my expectations
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V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
A company that listens to its customers and, above all, is a good advisor!
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O
Rating: 5 out of 5
Fast navigation and delivery on the site and by post (parcel). Very satisfied with smok-it.
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J
Rating: 5 out of 5
Perfect I am delighted
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M
Rating: 5 out of 5
Very satisfied. Excellent website.
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O
Rating: 5 out of 5
Fast navigation on the site to find my product maily quid tabac blond, fast processing of my order, and next-day delivery. No need to contact after-sales service, very satisfied with smok it and my order.
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A
Rating: 5 out of 5
impeccable
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O
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Never any problems. Fast and affordable
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A
Rating: 5 out of 5
Thank you perfect
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P
Rating: 5 out of 5
Prima service snelle levering
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J
Rating: 5 out of 5
Perfect! Everything corresponds to my expectations.
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O
Rating: 5 out of 5
Fast navigation and very quick processing of my order on the site. Next day delivery by colissimo. I'm very satisfied. No need to contact the service.
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M
Rating: 5 out of 5
nagyszerű
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Response from Smok-it
Thank you for your review !
O
Rating: 4 out of 5
Fast navigation on the site, fast delivery, problem with the non-existent address on the tracked envelope is due to the post office. No need to contact the sav.Satisfied in general.
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Response from Smok-it
Thank you Olivier for your opinion! Have a nice day!
M
Rating: 5 out of 5
Great as usual, your deliveries are so fast! Thank you so much!
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Response from Smok-it
Thank you Maud, that warms our hearts! See you soon on the site!
B
Rating: 5 out of 5
It's a pity, though, that I sometimes receive units of products when I order multiples of products corresponding to the supplier's packaging. To put it more clearly: deliver me 12 (or 10) products in their box of 12 (or 10)!
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Response from Smok-it
Thank you Bruno for your opinion! As we come to the unit products, we can not afford to leave in original boxes from suppliers, but we make sure to put them in pouches! But we'd like to thank you for sharing your opinion with us. Very good vape to you!
L
Rating: 5 out of 5
....
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Response from Smok-it
Thank you!
M
Rating: 5 out of 5
good shop i'm very happy with the products
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Response from Smok-it
Thank you for your review !!! See you soon !
M
Rating: 3 out of 5
your deliveryman has a problem, it's already two orders that they pass in the mailbox while I'm home (they do not ring) note that the package ordered is much larger than the slot of my mailbox, but despite this, they still passed in compressing the package they have to pull their ears to tell them to 'SOUND" before dropping the package in the mailbox!
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Response from Smok-it
Your shipment was delivered by the BPOST letter carrier. We advise you to check with him so that this does not happen again.