Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Delighted with this 1st order. Fast delivery. Well scented products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2022
Conforms but products sent 2 days after order, so received after a week because there was Monday, August 15. It would be nice to send the same day or at least the next morning; I had the memory that you were faster.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2022
Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Easy to use, simple.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
After payment and order validated my products unavailable.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/08/2022
I took the trouble to contact before ordering not to lose time in the end could not use my order ... explanations over the phone serte but no e order anyway ...
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Response from Smok-it
Hello, your order was delivered on Saturday, September 3, for shipments in delivery in 24H we have the option chronopost it was not validated at the time of your order, it was therefore left in standard shipping delivery within 2 to days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Nothing different that I've seen elsewhere except the amazing prices!!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
I had to wait a little longer for my order to be processed and delivered, but I received it within three days. good anyway.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
Ras fast, compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Super fast shipping (max 48h). Already ordered 3,4x and always super satisfied, received 2x10 ml as a gift to discover new tastes at the top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Thank you for the quality product and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
item was as I expected and delivered quickly
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/08/2022
still haven't received my parcel in 5 days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Good service. Fast delivery. As always, impeccable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/08/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Very fast service and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
Thanks for the eco of individual cardboard boxes, which generates less waste. Continue (LET'S THINK ABOUT OUR PLANET)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
Xxxxxxx
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2022
As always cheap products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
Delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
I immediately found the desired product (e-liquid maily quid 11mg) the payment part is new and a little surprising but I managed. I recommend the site smok-it very well for any product ordered.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2022
Some purchased products missing but otherwise good service. On the other hand, impossible to buy equipment on this site, prices 20 to 50% more expensive than anywhere else.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
It's all very simple and well explained, and the site offers a wide range of choices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Great customer communication. quick resolution to problems and queries. Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Impec
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/08/2022
A little long to send the tracking step
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Always a nice discount. And always fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Fast and accurate shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2022
I have not received part of my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Packaging lacks a little protection
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very satisfied with my products. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Thanks, Topp
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very good product but they haven't arrived yet
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/07/2022
Order preparation time much longer than indicated on the site and no response from customer service despite my message. It's getting to be a lot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Order well received .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2022
Good products
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