Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
As fast and efficient as ever
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Simple and very fast, I recommend smok it
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/03/2022
1 week later, my package still hasn't shipped. 2 simple cigarette liquids. No mail from the site, nothing. You wait like a donkey.
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Response from Smok-it
Hello, we sent you an e-mail yesterday about the status of your order, which is now being shipped. Your order was placed 5 days ago (including Saturday/Sunday), not 1 week ago, and is now in the hands of the carrier.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Very good, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
I've ordered 4 kits, they're very I've already ordered some, good but on 1 the 2 batteries are out, too bad.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2022
Top site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
not always easy to find
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Fast and accurate
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/02/2022
Reasonable price but the shipping time is still quite long 5 days before shipment I find it long!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Excellent site, fast delivery, I am a loyal customer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2022
fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Super-fast shipping with a little gift, cooool...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
very disappointed i placed my order 48h later i was informed that the product was out of stock i would not recommend this site
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Response from Smok-it
You placed an order on 22/02 at 21H and we informed you on 23/02 at 9H that the product in question was defective, this leads us to an information delay of 12H and not 48H, it was in stock but not in good condition, our professionalism led us to inform you as soon as possible of the situation of your order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Very fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/02/2022
Site not kept up to date. As a result, the order was not completed. I put one star because they were quick to warn me and the second because the refund was made shortly afterwards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Fast service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/02/2022
Fast and efficient, I recommend smok it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2022
For a first order, we'll see over the long term.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Very fast delivery. Great product! Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Great service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Very good site, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Very serious and fast service, I really recommend it for Belgium order placed on Sunday and received on Thursday
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
received quickly, well packaged and no error in the order, always top smok-it, thank you to you : )
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Never any problems and unbeatable prices
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Very good
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2022
Satisfied with the content of the order but delivery time too long compared to usual.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
perfect, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
site ok, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Super schneller Versand, tolle Ware, klasse Preis
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Very clear and easy to navigate
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/02/2022
Order placed on February 6 and still not received
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Response from Smok-it
Your order was delivered on 15/02, but due to an incident, it took longer than usual. Unfortunately, this can happen, and once the parcel has been handed over to the carrier, it undergoes several operations, such as sorting by machine or manually, and distribution by the delivery person. We assure you that such delays are exceptional.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Product corresponds to the order. Correct delivery time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Excellent site super fast delivery!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2022
Fine, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
As satisfied as ever. It's fast, even for exchanges. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/01/2022
Ordering, prices, shipping, phone contact ... top notch, I highly recommend this site, I order on other sites but this one is really cool.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/02/2022
The voopoo doesn't work very well
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