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A
Rating: 5 out of 5
Nikel
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
Summary of reviews
Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 1 out of 5
Site Not serious! Nobody warns us when the product is not available! We stay in the waiting until we call them!! then they send you 6mg necotine when I had ordered 12mg. and again no one contacted me to explain that they did not have 12mg. I was sent my order with 6mg ... It's really not serious .. more than disappointed. ...
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Response from Smok-it
Hello, we understand your dissatisfaction and we apologize for the problems encountered, we have suffered the closure of the manufacturer for the unavailability of your products for over 10 days and at the time of delivery we did not have the products ordered, it is true that we should have contacted you beforehand but our staff at the time did not, however as soon as the 12mg will be available (expected mid September) we undertake to send you. Sincerely
A
Rating: 4 out of 5
fast efficient and clear. only the update of the products in promotion would be a good thing.
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A
Rating: 5 out of 5
Very good value for money......Shipping speed
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A
Rating: 5 out of 5
NIKEL :-)
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A
Rating: 4 out of 5
Nothing to say so far, very good
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A
Rating: 4 out of 5
Good.
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A
Rating: 5 out of 5
Rapide conforme...perfect!
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A
Rating: 4 out of 5
Fast and reliable site.
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A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
fast delivery top products i love it
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A
Rating: 5 out of 5
serious site
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A
Rating: 3 out of 5
Rather long shipping time but I like the product arrives anyway
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A
Rating: 4 out of 5
Order received promptly
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A
Rating: 5 out of 5
Fast and efficient! :)
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good: easy to read, easy to find, simple to operate, reliable, 2-day delivery.
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 3 out of 5
Fine
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A
Rating: 5 out of 5
Well laid-out, easy-to-navigate site, fast, accurate product delivery
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A
Rating: 5 out of 5
Very well adapted to your needs.
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A
Rating: 3 out of 5
Received after 4/5 days, electronic cigarette not working and no response from customer service...
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A
Rating: 5 out of 5
Impeccable! Super fast delivery
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A
Rating: 3 out of 5
Delivery time is average
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A
Rating: 5 out of 5
Site with no nasty surprises. very good
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A
Rating: 5 out of 5
Fast, good products
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A
Rating: 5 out of 5
Very good site, good delivery time!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Recommend!!!!
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A
Rating: 5 out of 5
Super fast and super purchase!
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A
Rating: 4 out of 5
good diversity of products, very pleasant site to visit
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A
Rating: 5 out of 5
Order placed without any hassle, delivery times and product descriptions complied with in every respect.
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A
Rating: 5 out of 5
trustworthy site to recommend !!!!
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A
Rating: 5 out of 5
Good products, fast and accurate delivery!
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A
Rating: 4 out of 5
nothing to complain about, ok Except that I received my parcel at the post office when I asked for delivery at the pickup relay.
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A
Rating: 5 out of 5
excellent
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A
Rating: 5 out of 5
Good, reliable site
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
t well
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A
Rating: 5 out of 5
I'm super happy with this site, they have a crazy selection and very competitive prices for both cash and equipment, this will definitely be my go-to site.
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