English 
Français 
A
Rating: 5 out of 5
More than 2 years as a smok it customer and always satisfied, top price, availability and delivery times.<br /> I wish you all the best.
Translated reviews
Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
Summary of reviews
Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Satisfied
Translated reviews
A
Rating: 5 out of 5
satisfied
Translated reviews
A
Rating: 5 out of 5
satisfied
Translated reviews
A
Rating: 5 out of 5
never had to deal with customer service, so 5 stars:)
Translated reviews
A
Rating: 5 out of 5
Correct delivery. Call from Smok-it to tell me that some products were missing so I could replace them, really great. What's more, the charger I ordered went perfectly with the battery I ordered. No complaints.
Translated reviews
A
Rating: 3 out of 5
I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.
Translated reviews
A
Rating: 5 out of 5
order conformed, at a good price and quickly dispatched: perfect
Translated reviews
A
Rating: 4 out of 5
WELL
Translated reviews
A
Rating: 4 out of 5
Order and delivery arrived safely
Translated reviews
A
Rating: 5 out of 5
Impeccable
Translated reviews
A
Rating: 4 out of 5
No complaints
Translated reviews
A
Rating: 5 out of 5
Listening to the customer <br /> Express orders and excellent customer service
Translated reviews
A
Rating: 5 out of 5
tjrs parfais rien a redire rapide fiable serviable je recommande fortement smok it
Translated reviews
A
Rating: 4 out of 5
Fast delivery, satisfactory product, no worries
Translated reviews
A
Rating: 3 out of 5
I called for reasons of quantities delivered..30 ordered...... 13 delivered<br /> no answer.....<br /> no stock for disposables<br /> some disposables don't work<br /> since 2 years not too much problem<br /> correct product<br /> jean paul fenayon
Translated reviews
A
Rating: 4 out of 5
I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.
Translated reviews
A
Rating: 5 out of 5
CLEAR
Translated reviews
A
Rating: 2 out of 5
I can't say that I'm satisfied with your commitment <br /> I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it<br /> Best regards
Translated reviews
A
Rating: 5 out of 5
very satisfied, because you took the trouble to call me to adjust my order of e-liquid<br /> thank you
Translated reviews
A
Rating: 5 out of 5
Very good. Thank you
Translated reviews
A
Rating: 2 out of 5
liquid leaking into the pouch
Translated reviews
A
Rating: 3 out of 5
The cigarette doesn't work. Although I followed the instructions step by step
Translated reviews
A
Rating: 2 out of 5
Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.
Translated reviews
A
Rating: 5 out of 5
Everything went very well, very fast delivery. Perfect for me.
Translated reviews
A
Rating: 5 out of 5
Quality product and fast delivery. TB.
Translated reviews
A
Rating: 5 out of 5
Another order where we are completely satisfied fast customer service super attent just my meche qu are out of stock but was notified by phone thank you also for the sample I highly recommend smok it
Translated reviews
A
Rating: 5 out of 5
Delivered in 24h... nothing to complain about, very good products.<br /> I recommend this site.
Translated reviews
A
Rating: 4 out of 5
Good, but too many products unavailable for several months.
Translated reviews
A
Rating: 1 out of 5
Impossible to contact them either by mail or phone, my order stagnant I think I can massoir on my 66euro. Order on 22/07
Translated reviews
A
Rating: 2 out of 5
Customer service does not reply to emails about our orders. Colissimo paid but no tracking number
Translated reviews
A
Rating: 5 out of 5
Very fast delivery and product as described.
Translated reviews
A
Rating: 5 out of 5
We hope you will follow this product ....
Translated reviews
A
Rating: 5 out of 5
Hello, Yes, very satisfied with the service <br /> However, I would like to inform you that I was a customer at the store located rue lafayette Paris 9<br /> And that the staff never warned me that the store was closing its doors permanently, having purchased and deposited an electronic cigarette for repair, I am still not in possession of it. <br /> Thank you for telling me the procedure to follow to recover it.
Translated reviews
A
Rating: 4 out of 5
CLEAR
Translated reviews
A
Rating: 1 out of 5
(Defective product e-cigat disposable) despite my complaint by mail I have received no return <br /> Very very disappointed
Translated reviews
A
Rating: 5 out of 5
Mega super happy received my order quickly and as a bonus got a very nice gift thank you smok it I highly recommend SMOK IT they are super and listen to their customers
Translated reviews
A
Rating: 1 out of 5
Very good
Translated reviews
A
Rating: 4 out of 5
Very fast delivery and very well packaged product.
Translated reviews
A
Rating: 5 out of 5
Totally satisfied
Translated reviews