Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2021
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Really perfect, thank you very much
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/07/2021
Good site navigation, perfect delivery, perfect WFC product and nicotine. But very disappointed with Poom 2000mg.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Always so satisfied, thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2021
Complete, something for everyone
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
AS ALWAYS IMPECCABLE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2021
Friendly, fast and correct.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2021
Well packaged. Quickly received. Perfect!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/07/2021
Very disappointed order placed on 06July21 And still not delivered and you sell the delivery under two to three days it's a shame to make fun of people like that I really do not recommend smokit to other customers I am very dissatisfied
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Response from Smok-it
Sir, your order was placed on 07/07 at the end of the day and not on 06/07, so it was taken into account on 08/07, the time announced on the site of 2 to 3 days is for information only, we can't guarantee 100% of the time, the delivery of the parcels being done by the carrier and not by us, we can't influence the time, there are deliveries made in 24H as in 96H, the history of your shipment informs us that it was scheduled for today but your address was inaccessible according to the carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect, as usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Reliable site Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2021
very well?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Fast and efficient! Nothing negative to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Deadlines met. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Everything is as I expected, except colissimo which made me wait 1 day longer.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2021
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2021
Very good site, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Very good site. Fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
Always spot on. Fast and good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/06/2021
In a panic when the site wasn't working. Otherwise, as usual, I can't go anywhere else.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2021
Fast and careful delivery. Very wide choice of products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/06/2021
Fast and reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2021
The first time I order and not disappointed simple enough to order... .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2021
Fast delivery times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
Super, fast delivery, quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
Always top-notch and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2021
Fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
Delighted with the service: the order was delivered with the items that corresponded to my expectations as well as to the descriptions on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2021
I've been ordering from them for over a year, never a problem, the service was very reactive following an error on my part in the order, a short email to explain my error, the service replied within the hour, corrected my error, and I received my order within 3 days with the correction of the order.I highly recommend smog-it to everyone, bravo to you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2021
Delivery a little long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2021
As usual, quick and easy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2021
received quickly and perfectly compliant, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Easily find what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2021
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2021
Superb and fast, no delivery problems! Patient customer service that takes the time to listen to us and give us the best advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2021
Very good products Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2021
Ordered Friday morning, delivered Saturday morning. Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/06/2021
I appreciate the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2021
Impeccable as usual!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2021
Very competitive prices, fast delivery, correctly packaged products, nothing to complain about, bravo, I recommend it.
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