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Rating: 5 out of 5
Hello nothing to say very satisfied, bravo continue like that thank you.
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
Summary of reviews
Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Clear, simple site
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Rating: 5 out of 5
Alabama I didn't like it but that's not your fault Always satisfied fast efficient
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A
Rating: 5 out of 5
Fast delivery, product meets my expectations. I recommend it
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Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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A
Rating: 5 out of 5
all is very good
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A
Rating: 5 out of 5
Quality products and fast service.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Always at the top. Plus the loyalty points are a great bonus! I'm a convinced customer. Thank you
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A
Rating: 5 out of 5
Fast delivery and very good product.
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Rating: 5 out of 5
Fast and careful delivery. I was also able to find the brand of eliquid I use, which I'm delighted about since it's no longer available on other sites. Smok-it is a very good site/brand, thank you!
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Rating: 5 out of 5
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Rating: 5 out of 5
very satisfied with my order: fast, compliant, no worries.
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Rating: 5 out of 5
Great combination of promo code and discount on previous sales!
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Rating: 5 out of 5
Always impeccable service!
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A
Rating: 5 out of 5
Good service and quality products
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Rating: 5 out of 5
Very satisfied with this site, good products, order processed quickly, fast delivery.
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Rating: 3 out of 5
I was on my phone ordering. I had a hard time seeing all the products you were selling. I came across some interesting products by chance. And when I clicked on filter tabs on the left, it opened the wrong page. Delivery was perfect, right on time. And the products as expected. Many thanks to you
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A
Rating: 5 out of 5
Perfect as usual
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Rating: 2 out of 5
Order arrived late
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Response from Smok-it
We're sorry for the delay, unfortunately the delivery times were lengthened during the confinement period which started on 28/10, the carriers having been overwhelmed with parcels were not able to honor all deliveries within a reasonable time, once the parcel is handed over to the carrier we can do nothing more, moreover the holiday also slowed down the delivery.
A
Rating: 5 out of 5
Everything is perfect, the shipment is fast and careful and the price is very competitive.
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Rating: 5 out of 5
Always satisfied, ordered on Sunday and received on Tuesday.
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Rating: 5 out of 5
thank you to all the team for the seriousness, and the time of preparation, until the delivery. This evening the envelope was in my box, as expected by the deliveryman. Thank you again for the little attention, which makes us very happy.
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Rating: 5 out of 5
Fast, compliant shipping
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Rating: 5 out of 5
As every time,perfect!!!! At the top!
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Rating: 5 out of 5
Nothing to complain about, order conformed and on time
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Rating: 1 out of 5
They should check their products before putting them on sale, only to send me an e-mail saying we're sorry but when preparing your order we noticed that this one was faulty, but you can choose something else, but of course! they refunded me on my PayPal but I have to wait because the payment is pending and not yet on my CB it's been 7 days!What a lack of professionalism I vape for 8 years and this is the first time I encounter such a problem, I had to order this ato elsewhere and therefore paid and advance money, no compensation from them, you can see the state of mind of this shop, of course I will not be shy to advertise them on social networks.
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Response from Smok-it
Sir, our professionalism leads us to control the products before sending them, that's what we did, unfortunately we cannot control 10000 references every day, in a warehouse every day there are comings and goings, following this problem we alerted you of this disappointment, Your order was validated on the evening of 19/11 and the cancellation and request for refund on the morning of 20/11. Now your purchase was made by Paypal, we can't be responsible for Paypal's refund conditions.
A
Rating: 5 out of 5
fast delivery. thank you
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A
Rating: 5 out of 5
No fast problems
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A
Rating: 5 out of 5
always on top
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A
Rating: 5 out of 5
Always ok with my orders, and good value for money.
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Rating: 5 out of 5
Very good product very serious seller and very fast in sending the order and fast delivery I recommend
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Rating: 5 out of 5
Order shipped quickly and well received.
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Rating: 5 out of 5
very well
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Rating: 5 out of 5
Very fast delivery. Serious company!
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Rating: 5 out of 5
fast
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Rating: 5 out of 5
Perfect! Delivery on time and on schedule.
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Rating: 1 out of 5
You put on sale products that you do not have in stock, refund me!
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Response from Smok-it
Sir, we informed you that the product you ordered was available but not in the right rate you requested, the stock we have but not in the right declination, stock errors happen, you do not want a different rate we understand and do not worry you will be refunded the amount of your order. Best regards.
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Rating: 5 out of 5
Quantity discounts, fast delivery
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Rating: 5 out of 5
very well
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