Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 2, 3 and 5 stars

Reset filters
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
Everything is perfect as always, thank you very much.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2019
Excellent
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2019
Nice phone contact, since my order could not be delivered in full. Pleasant and accommodating. Tracked delivery super convenient, it avoids going to the post office and yet it is ... tracked. Thank you and see you soon! Fanny
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2019
delivery of your goods
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Faster!
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2019
Correct
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/02/2019
Loyalty points are low compared to others... Otherwise, good product, good packaging, fast delivery, good overall.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2019
Very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2019
Very good products sent quickly
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2019
Huge selection of eliquids
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/02/2019
I don't find the site very clear in terms of product information.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2019
Ordered and delivered the next day with a free bag of candy and e-liquid. Thank you very much. For me, Smoke-it is the best online e-liquid sales site!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2019
Practical and fast. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
Good service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2019
Order received quickly and in addition little gifts that make well pleased!!!! I recommend !!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
fast, compliant delivery
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2019
A desire to do the right thing, but no less than 5 liquids were missing to complete my order, available on the site but not in practice. I had to choose others that didn't necessarily interest me...
Translated reviews
A
Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/02/2019
I did not receive a duplicate item. Instead, I received similar items with different characteristics and colors, without a word of explanation or any attempt to contact the seller beforehand about an out-of-stock situation, for example.
Translated reviews
Response from Smok-it
Hello, we have contacted you by phone following your message, we do not understand what happened to your order, we can be reached at 0142728156. The products are all in stock in the colors you requested, thank you for your feedback. Thank you for your feedback.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
I think the site is very good and the staff are very friendly because I've called them several times and they're very attentive to the customer's needs. It's a pity that delivery takes a long time, but that's not their fault.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
perfect delivery and packaging, and surprise gift . thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Order arrived in good condition and on time. Thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
nothing to say nikel
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Everything is perfect
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
2 nd order and small attentions in the orders each time and my product is less expensive than on other sites or in store!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Nothing but positive things to say
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Clear, precise and concise site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
1st order and very happy with the shipping prices and the little gifts.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Perfect as always
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Very fast as usual. And as always, little gifts.
I highly recommend this site.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Nickel product very fast delivery parcel delivered with a small gift very happy thank you I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Delivered the day after I ordered, RAS, very good
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Very good website.
Translated reviews
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
Long processing times, no communication...
Translated reviews
Response from Smok-it
Hello, the delivery time is a parameter that we can not control, depending on the postal flow and regions concerned orders are delivered between 24h and it goes up to 6 days, as soon as you asked us the information of your order tracking we provided you with the tracking number. For information Saturday and Sunday and not included in the delivery time. Sincerely.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
Pleased with my order thank you
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
First order and not at all disappointed. Serious
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Top notch as usual!!!
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Fast, compliant service
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Very good - Careful packaging - Very fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Very good online sales site
Translated reviews
We use cookies for audience measurement and improving user experience.