Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/07/2018
Everything is perfect and delivery is very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/07/2018
First order all OK
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/07/2018
Second item sent did not correspond to my needs. After a return and on the basis of an advice message from the seller and a referral to a reference, the Tank ordered is still unsuitable. Too much time wasted.
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Response from Smok-it
Hello, sir, in our previous e-mail we told you that the pyrex you should buy is the pyrex for the tfv8 X Baby, but you bought the pyrex for the TFV8 big baby, we specify on our data sheets the compatibility of the pyrex linked to the model of the tank, if you don't read correctly what is written, we can't do any better. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2018
Very fast and not disappointed with the quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2018
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2018
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2018
Very easy access, very good products
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/06/2018
Unexplained delivery time. The site boasts of same-day shipping, but I ordered on the 20th and the order left on the 25th following my contact.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
correcte en snelle afhandeling van mijn bestelling. Bedankt, smok-it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
Fast shipping, very clean I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/06/2018
Perfect nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
Fast and complete, prompt delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/06/2018
ok very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Perfect. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
easy-to-use site with good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
very good fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very professional, top-notch.... I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
Good and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2018
I've been ordering regularly for several months now and I'm still satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/05/2018
Next day delivery in store, very practical and fast, nothing to say, TOP!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/05/2018
very good service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2018
Very good quote but check your payment method
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2018
SUPER SITE ET RAPIDE GENIAL
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2018
Excellent service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/05/2018
Slightly crushed parcel with a bit of liquid coming out of two bottles, but it only took 9 days to get to Australia so that's not bad!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Perfect, fast and the seller contacted me to adapt my order to his stock.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
Great! Fast delivery even though there were public holidays in May. I recommend smok it because everything is carefully packed and shipped quickly. Top notch
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
Top nickel! I recommend it. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2018
very good site attractive prices and very fast delivery super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Delivery as ordered
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/05/2018
Hello I sent an email to complain about the order but in return an email telling me that it was not possible On the two liquids one was opened and opened the answer made is that if it had been opened the liquid would have flowed and well no no drips but still there was well one opened there person to say checked 30 bottles and not one of them was open, bad luck for me, but I'm very disappointed for a first order, and even more disappointed by the response. I was planning to order this liquid regularly, which is a shame for me and for you, because it means fewer sales.
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Response from Smok-it
Hello, as we have already explained the vials are not open, however it is possible that some vials are not the same level, they are 60ml vials in total capacity but they are filled to 50ml to add a nicotine booster 10ml if you wish. In our stock there are vials filled to 51 or 52 ml or 49 but that's not our fault, if you take a sample of 40 bottles you're bound to find some in the batch that aren't all at the same level, the same applies to water bottles for example.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Very fast delivery and carefully packed parcel. Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Good site, lots of choice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Thanks for the sweets :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Super fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Very fast delivery, top service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Excellent. Just perfect. With a free liquid and little dragibus candies. I think it's a nice touch.
I live in Guadeloupe. Smok-it sent it in 24h and I received my Eleaf Tessera cigarette in perfect condition and well packed in only 4 days, in a DOM! That's great.
Thank you Smok-it.
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