Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2017
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/11/2017
Fast, careful shipping, the krema in the parcel is a bit kitsch...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2017
Order received late
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2017
Bof sava
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 02/11/2017
Very slow shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Serious fast
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/10/2017
Order received 10 days after ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2017
Very little explanation of payment conditions. No e-mail to explain the longer wait when paying by check.
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Response from Smok-it
Hello, it may not be explained on the site that the processing time is longer for a payment by check, but it is normal that we take precautions following the cashing of a check on a distance selling and especially respect the 14-day withdrawal period.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Fast, clear and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Fast delivery! Very good, impeccable service, careful and attentive. I recommend you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/10/2017
Good products . Shame for the delay of reception not honoured. Products ordered on the 12th received on the 20th.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Fast and accurate delivery. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
fast service good packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
very good communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Super site bcp de goûts jamais de rupture
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
nothing to say perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
fast and well packed thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
I recommend without reservation. Quality product, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
Delighted with the site Delivery on time Much cheaper than in store :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
Good store, serious, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
this was the only site that offered what I was looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
It's always perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
-
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
good products as usual but the post office did not guarantee 14 days delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/09/2017
Not too bad, but some errors on the site and some liquid vials not filled!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
VERY GOOD
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Product well received quite quickly and very good quality .. I recommend it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
very serious, very well packaged products.i recommend.
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