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Rating: 1 out of 5
Very good
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
Summary of reviews
Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
Reviews 1, 2 and 3 stars
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Rating: 1 out of 5
You can't give a mark of 0 otherwise I would have done it. Order placed last Sunday, shipped since Monday according to them... No parcel number associated and no return following my<br /> requests via the form and chat.<br /> Parcel not received to date and I had to buy a charger in store because delivery is so long <br /> To flee
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Rating: 3 out of 5
A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...
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Rating: 2 out of 5
Product in stock on the site but not in store.
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Rating: 2 out of 5
Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.
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Rating: 1 out of 5
Hello, I placed an order on 28.04.2015 for some products. Today is 11.05.2015 and I still haven't received anything. For a delivery that was supposed to be made within 2 or 3 days, I find this very light.<br /> Greetings.<br /> Mercédés Bondet
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Rating: 2 out of 5
Lousy customer service because they don't answer the phone. Mixed up about a delivery I should have received today.
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Rating: 3 out of 5
-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .
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Rating: 2 out of 5
Product nikel on cons zero delivery it took 1 week to receive 4 bottles colissimo € 5, 90. A max letter would have been enough, it's a shame about the delivery, I'm disappointed.
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Rating: 3 out of 5
The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.
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