Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
The order was processed in two stages, as half the products were not available. Customer service offered to change the nicotine dosage (20mg instead of 10mg). A pity.
Delivery on time, however.
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Graham B.
Rating: 5 out of 5
following a purchase from 28/04/2024
Good, speedy service from Smok-It. Their international shipment arrived within 7 days from order, to the U.K. Thanks, Smok-It.
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Philippe O.
Rating: 5 out of 5
following a purchase from 23/04/2024
Fine, thank you.
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Eric D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Order completed quickly and received on time.
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Olivier H.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast navigation on the site to find my product, next-day delivery, no need to call after-sales service. Perfect Very good, impeccable service, careful and attentive. I'd recommend it!
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Bruno B.
Rating: 5 out of 5
following a purchase from 29/04/2024
As usual for over five years, arrived on time, no problem ....
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David L.
Rating: 5 out of 5
following a purchase from 29/04/2024
no worries, as usual
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Jean Marie K.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very responsive at competitive prices
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Olivier H.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very good, impeccable service, careful and attentive. I recommend! 1 day turnaround and fast delivery.
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Stephane S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very happy with Smok-it, good products, super fast delivery
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Serge D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Package still not received
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Olivier H.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Alain B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Satisfied and very clear site to browse.
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Olivier H.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very good, impeccable service, careful and attentive. Fast navigation on the site to find my product, slow delivery due to postal service.
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Antoine R.
Rating: 5 out of 5
following a purchase from 10/04/2024
Perfect! Particularly appreciable: fast, careful shipping; available, responsive and efficient after-sales service. Site to be unreservedly recommended.
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Olivier H.
Rating: 4 out of 5
following a purchase from 11/04/2024
Good, no problems to report. Fast navigation on the site, slow delivery due to the post office, but satisfied.
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Myriam P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Fast delivery, attractive prices
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Carole E.
Rating: 5 out of 5
following a purchase from 28/03/2024
Order received promptly and telephone contact was excellent.
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Jerome G.
Rating: 5 out of 5
following a purchase from 11/04/2024
Excellent service. Fast and accurate delivery.
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Yves C.
Rating: 5 out of 5
following a purchase from 01/04/2024
Finally a site that has stock, I recommend...
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Stephane S.
Rating: 5 out of 5
following a purchase from 12/04/2024
very good, good products and fast delivery
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Jane L.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super As usual
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Lou Z.
Rating: 5 out of 5
following a purchase from 02/04/2024
Top customer service, I was mistaken about the PG/VG ratio and we were able to make the exchange without a hitch. The prices are perfectly acceptable. I recommend them!
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Francesco F.
Rating: 5 out of 5
following a purchase from 14/04/2024
Tour bien
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Gildas F.
Rating: 4 out of 5
following a purchase from 05/04/2024
ras :)
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David L.
Rating: 4 out of 5
following a purchase from 04/04/2024
no worries, very good site, smooth and efficient delivery
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Domingos M.
Rating: 4 out of 5
following a purchase from 11/04/2024
Order received only on 19/04 !!!!!!
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Sylvette B.
Rating: 4 out of 5
following a purchase from 07/04/2024
Delivery too long.
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Carine D.
Rating: 5 out of 5
following a purchase from 05/04/2024
Perfect.fast shipping
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Valerie T.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect
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Carole B.
Rating: 5 out of 5
following a purchase from 26/03/2024
Perfect, very fast as usual
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Marc R.
Rating: 5 out of 5
following a purchase from 28/03/2024
nothing to say perfect i recommend
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Raphael N.
Rating: 5 out of 5
following a purchase from 28/03/2024
Never a problem
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Olivier H.
Rating: 5 out of 5
following a purchase from 28/03/2024
Fast navigation on the site, very fast delivery despite April 1st (holiday). Very good, impeccable service, careful and attentive. I recommend it!
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Eric A.
Rating: 5 out of 5
following a purchase from 24/03/2024
Snelle en correcte levering naar België.
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Raphael N.
Rating: 5 out of 5
following a purchase from 24/03/2024
Top site: price, choice, delivery. Thank you
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Jean-Michel B.
Rating: 4 out of 5
following a purchase from 24/03/2024
O.K.
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Clémence E.
Rating: 5 out of 5
following a purchase from 21/03/2024
Great service, I recommend
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Yves C.
Rating: 5 out of 5
following a purchase from 18/03/2024
Fast, efficient, wide choice...
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Qasim A.
Rating: 5 out of 5
following a purchase from 15/03/2024
Super
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