Customer reviews of Smok-it

9,2 /10

Based on 3 483 published reviews

5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 2, 4 and 5 stars

Reset filters

Acheteur vérifié

Published on 02/01/2020 à 17h52 following a purchase from 01/01/2020

Always very satisfied, faithful to your site, I wish you a happy new year 202O

Translated reviews

Acheteur vérifié

Published on 02/01/2020 à 14h17 following a purchase from 23/12/2019

Very good

Translated reviews

Acheteur vérifié

Published on 30/12/2019 à 10h35 following a purchase from 24/12/2019

Excellent service

Translated reviews

Acheteur vérifié

Published on 29/12/2019 à 18h20 following a purchase from 25/12/2019

Order received promptly

Translated reviews

Acheteur vérifié

Published on 29/12/2019 à 02h16 following a purchase from 28/12/2019

Site navigation is very clear.
Fast delivery.
Need information: very simple contact, very quick response. Perfection.

Translated reviews

Acheteur vérifié

Published on 26/12/2019 à 17h42 following a purchase from 16/12/2019

fast delivery and perfect package

Translated reviews

Acheteur vérifié

Published on 24/12/2019 à 13h00 following a purchase from 18/12/2019

Order received very quickly in my mailbox, accompanied by a few small gifts including a 10 ml eliquid!

Translated reviews

Acheteur vérifié

Published on 21/12/2019 à 16h35 following a purchase from 21/12/2019

Super well detailed

Translated reviews

Acheteur vérifié

Published on 21/12/2019 à 11h50 following a purchase from 20/12/2019

Very good

Translated reviews

Acheteur vérifié

Published on 21/12/2019 à 06h08 following a purchase from 05/12/2019

Satisfied

Translated reviews

Acheteur vérifié

Published on 15/12/2019 à 00h50 following a purchase from 14/12/2019

All Good! ;)

Translated reviews

Acheteur vérifié

Published on 14/12/2019 à 02h04 following a purchase from 29/11/2019

Nothing special to say

Translated reviews

Acheteur vérifié

Published on 12/12/2019 à 16h06 following a purchase from 05/12/2019

very good thank you!!!

Translated reviews

Acheteur vérifié

Published on 10/12/2019 à 06h29 following a purchase from 09/12/2019

Very clever

Translated reviews

Acheteur vérifié

Published on 09/12/2019 à 18h19 following a purchase from 02/12/2019

Fast delivery and I even got a little gift! Thanks to the team! :)

Translated reviews

Acheteur vérifié

Published on 09/12/2019 à 01h01 following a purchase from 08/12/2019

Too good this site I recommend it to all

Translated reviews

Acheteur vérifié

Published on 08/12/2019 à 03h00 following a purchase from 01/12/2019

Perfect, as with all my previous orders, but I take off one star for the excessive use of tape on the packaging, which makes the cardboard non-recyclable.

Translated reviews

Acheteur vérifié

Published on 07/12/2019 à 23h42 following a purchase from 02/12/2019

Received well packaged nothing to say

Translated reviews

Acheteur vérifié

Published on 06/12/2019 à 19h28 following a purchase from 02/12/2019

I'm very happy with your site.
And the little gesture of small gifts very pleasant.

Translated reviews

Acheteur vérifié

Published on 05/12/2019 à 17h12 following a purchase from 04/12/2019

Perfect, order received the next day.
Thank you

Translated reviews

Acheteur vérifié

Published on 05/12/2019 à 13h17 following a purchase from 08/11/2019

impeccable site competitive prices

Translated reviews

Acheteur vérifié

Published on 04/12/2019 à 14h19 following a purchase from 04/12/2019

I'm as satisfied as ever - fast, secure delivery

Translated reviews

Acheteur vérifié

Published on 03/12/2019 à 14h05 following a purchase from 28/11/2019

Very good

Translated reviews

Acheteur vérifié

Published on 03/12/2019 à 14h05 following a purchase from 28/11/2019

Very good

Translated reviews

Acheteur vérifié

Published on 02/12/2019 à 14h27 following a purchase from 01/12/2019

Nothing to complain about

Translated reviews

Acheteur vérifié

Published on 02/12/2019 à 07h44 following a purchase from 16/11/2019

Fast and in line with my expectations

Translated reviews

Acheteur vérifié

Published on 25/11/2019 à 18h39 following a purchase from 18/11/2019

package opened, missing 1 set of TFV12 silicone gaskets, missing candy taste Banana 10ml nicotine 3ml, violet 10ml nicotine 3ml for a first order it's disappointing.

Translated reviews

Response from Smok-it Published on 25/11/2019

Hello, as we told you in a previous email, you can send us the photo corresponding to your receipt, we will make a claim with colissimo and upon receipt of your photo we will send you the missing products. We send orders in good and due form by carrier, then the routing and handling of packages with these carriers are elements that we do not control, we resort only to claims to settle the dispute. This does happen, but it's quite rare.

Acheteur vérifié

Published on 25/11/2019 à 11h44 following a purchase from 17/11/2019

perfect, delivered quickly:)

Translated reviews

Acheteur vérifié

Published on 22/11/2019 à 08h59 following a purchase from 16/11/2019

Super 2 gifts in the delivery

Translated reviews

Acheteur vérifié

Published on 19/11/2019 à 19h46 following a purchase from 19/11/2019

Fast shipping..good customer service

Translated reviews

Acheteur vérifié

Published on 19/11/2019 à 00h13 following a purchase from 13/11/2019

Fast delivery in careful packaging. Perfect.

Translated reviews

Acheteur vérifié

Published on 17/11/2019 à 20h04 following a purchase from 08/11/2019

Nothing to say.... Perfect, as always.

Translated reviews

Acheteur vérifié

Published on 17/11/2019 à 11h09 following a purchase from 11/11/2019

I received someone else's order... very inconvenient because I had ordered in relation to my consumption and I am going to run out of product as a result of this error.

Translated reviews

Response from Smok-it Published on 18/11/2019

Hello, indeed following your call concerning the reception of the order it turns out that there was an inversion of parcel, we immediately took charge of your problem, the return of the parcel to our expenses and a new sending of your order was programmed. Sorry for this hitch, we will do as soon as possible for the return.

Acheteur vérifié

Published on 17/11/2019 à 10h25 following a purchase from 16/11/2019

bonjour, le site est bien fait, il a fallu que je joigne la boutique de paris xv pour connaitre les marques du e-liquide et des resistances. cordialement

Translated reviews

Acheteur vérifié

Published on 16/11/2019 à 12h30 following a purchase from 14/11/2019

Perfect

Translated reviews

Acheteur vérifié

Published on 15/11/2019 à 10h48 following a purchase from 07/11/2019

After several orders, I can only recommend smok-it: customer service is easy to reach, delivery is on time, the products are very pleasant, and there's always a little gift in the parcel. Don't hesitate to order!

Translated reviews

Acheteur vérifié

Published on 14/11/2019 à 22h59 following a purchase from 09/11/2019

Very good! Perfect delivery

Translated reviews

Acheteur vérifié

Published on 14/11/2019 à 18h49 following a purchase from 29/10/2019

very good . top price and delivery time

Translated reviews

Acheteur vérifié

Published on 11/11/2019 à 14h34 following a purchase from 10/11/2019

Large selection of products. Even the unobtainable.

Translated reviews

Acheteur vérifié

Published on 10/11/2019 à 12h47 following a purchase from 06/11/2019

Excellent

Translated reviews