Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 2, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2017
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
PERFECT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2017
Serious fast
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/10/2017
Order received 10 days after ordering.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2017
Very good
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/10/2017
Very little explanation of payment conditions. No e-mail to explain the longer wait when paying by check.
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Response from Smok-it
Hello, it may not be explained on the site that the processing time is longer for a payment by check, but it is normal that we take precautions following the cashing of a check on a distance selling and especially respect the 14-day withdrawal period.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Fast, clear and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2017
Fast delivery! Very good, impeccable service, careful and attentive. I recommend you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2017
fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2017
Fast and accurate delivery. Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2017
fast service good packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2017
very good communication
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
Super site bcp de goûts jamais de rupture
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/10/2017
WELL
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2017
nothing to say perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2017
Nickel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
fast and well packed thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2017
I recommend without reservation. Quality product, very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2017
Delighted with the site Delivery on time Much cheaper than in store :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2017
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2017
Good store, serious, fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/09/2017
Ok ...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2017
this was the only site that offered what I was looking for
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
It's always perfect!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/09/2017
It's a shame we don't have more stock of certain products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2017
-
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2017
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2017
good products as usual but the post office did not guarantee 14 days delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
VERY GOOD
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
Hello, It's a pity that the choice in the smok-it range has narrowed, we can no longer order the intense tobacco range except in single dose. Can you tell us why? Best regards Maja Pavicic
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Response from Smok-it
Hello, due to a commercial disagreement with our laboratory, we have had to stop the production of e-liquid under the SMOK-IT brand. Best regards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2017
Nothing to say
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
Product well received quite quickly and very good quality .. I recommend it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2017
A small delay in delivery due to an unspecified shortage, but nothing serious. I contacted customer service, who replied very quickly and transparently (the supplier was a little late with one of my products). Having been very well received in the store (La Motte Piquet) and always finding great products, I have very little to reproach Smok-It for. I recommend them and will order from them again.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2017
Perfect!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2017
Very good product fast delivery!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2017
very serious, very well packaged products.i recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Very good fast reception
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