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Rating: 4 out of 5
No complaints
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
Summary of reviews
Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Listening to the customer <br /> Express orders and excellent customer service
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Rating: 5 out of 5
tjrs parfais rien a redire rapide fiable serviable je recommande fortement smok it
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Rating: 4 out of 5
Fast delivery, satisfactory product, no worries
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Rating: 4 out of 5
I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.
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Rating: 5 out of 5
CLEAR
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Rating: 2 out of 5
I can't say that I'm satisfied with your commitment <br /> I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it<br /> Best regards
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Rating: 5 out of 5
very satisfied, because you took the trouble to call me to adjust my order of e-liquid<br /> thank you
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Rating: 5 out of 5
Very good. Thank you
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Rating: 2 out of 5
liquid leaking into the pouch
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Rating: 2 out of 5
Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.
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Rating: 5 out of 5
Everything went very well, very fast delivery. Perfect for me.
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Rating: 5 out of 5
Quality product and fast delivery. TB.
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Rating: 5 out of 5
Another order where we are completely satisfied fast customer service super attent just my meche qu are out of stock but was notified by phone thank you also for the sample I highly recommend smok it
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Rating: 5 out of 5
Delivered in 24h... nothing to complain about, very good products.<br /> I recommend this site.
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Rating: 4 out of 5
Good, but too many products unavailable for several months.
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Rating: 1 out of 5
Impossible to contact them either by mail or phone, my order stagnant I think I can massoir on my 66euro. Order on 22/07
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Rating: 2 out of 5
Customer service does not reply to emails about our orders. Colissimo paid but no tracking number
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Rating: 5 out of 5
Very fast delivery and product as described.
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Rating: 5 out of 5
We hope you will follow this product ....
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Rating: 5 out of 5
Hello, Yes, very satisfied with the service <br /> However, I would like to inform you that I was a customer at the store located rue lafayette Paris 9<br /> And that the staff never warned me that the store was closing its doors permanently, having purchased and deposited an electronic cigarette for repair, I am still not in possession of it. <br /> Thank you for telling me the procedure to follow to recover it.
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Rating: 4 out of 5
CLEAR
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Rating: 1 out of 5
(Defective product e-cigat disposable) despite my complaint by mail I have received no return <br /> Very very disappointed
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Rating: 5 out of 5
Mega super happy received my order quickly and as a bonus got a very nice gift thank you smok it I highly recommend SMOK IT they are super and listen to their customers
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Rating: 1 out of 5
Very good
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Rating: 4 out of 5
Very fast delivery and very well packaged product.
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Rating: 5 out of 5
Totally satisfied
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Rating: 1 out of 5
You can't give a mark of 0 otherwise I would have done it. Order placed last Sunday, shipped since Monday according to them... No parcel number associated and no return following my<br /> requests via the form and chat.<br /> Parcel not received to date and I had to buy a charger in store because delivery is so long <br /> To flee
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Rating: 5 out of 5
Very serious site. Fast and accurate shipping. Thank you
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Rating: 4 out of 5
Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.
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Rating: 5 out of 5
zeer vlug geleverd
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Rating: 4 out of 5
Delivery was very fast and the products were exactly as ordered. The only problem was the way the vials were packaged. The order of 10 vials was placed in a box in 2 rows of 5. As a result, the envelope was too thick to fit in the letterbox and I had to collect my parcel from the post office. In 2 separate boxes of 5 it would have fit.
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Rating: 5 out of 5
perfect
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Rating: 5 out of 5
perfect
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Rating: 2 out of 5
Product in stock on the site but not in store.
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Rating: 4 out of 5
Delivery a little long but not abnormal due to public holidays. Product conforms
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Rating: 2 out of 5
Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.
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Rating: 4 out of 5
until this last order everything was perfect but my last delivery took 2 weeks<br /> I was sent an item different from the order<br /> but customer service reacted quickly and well to my remarks<br /> I will continue to use smok it because no one is safe from a mistake
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Rating: 4 out of 5
satisfied as usual thanks smok it
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Rating: 5 out of 5
Impeccable site
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