Customer reviews of Smok-it

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/04/2023 à 14h12 following a purchase from 06/04/2023

Fast navigation on the site, quick processing, and delivery within 48 hours. Order compliant.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/04/2023 à 14h00 following a purchase from 30/03/2023

Fast navigation on the site and I quickly found my product, which met my expectations. It's a pity that it took a while to process my request.

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/03/2023 à 13h31 following a purchase from 23/03/2023

I easily found my product on the smok it website and the order was quick and easy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/03/2023 à 07h27 following a purchase from 18/03/2023

.****

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/03/2023 à 19h26 following a purchase from 18/03/2023

Fine except that I only received one product and have to wait until next week for the one I ordered.
Thanks for the small 10 ml liquid, it's great for tasting new gourmet products.

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Acheteur vérifié

Rating: 1 out of 5

Published on 23/03/2023 à 14h16 following a purchase from 18/03/2023

I have not received my order

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Response from Smok-it Published on 23/03/2023

Hello, your parcel was supposed to be delivered today but due to the current strikes it has been postponed until tomorrow. Once the parcel has been handed over to the carrier, we cannot influence its delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/03/2023 à 22h49 following a purchase from 28/02/2023

Nothing's 100% perfect, but you're close.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 09h59 following a purchase from 16/02/2023

Good overall

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Acheteur vérifié

Rating: 1 out of 5

Published on 26/02/2023 à 15h01 following a purchase from 19/02/2023

No goods received at this time ?

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2023 à 12h04 following a purchase from 19/02/2023

Slow processing of my request, good site navigation and compliant order.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/02/2023 à 09h24 following a purchase from 15/02/2023

RAS except for a slightly slower delivery than the competition...

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/02/2023 à 20h38 following a purchase from 02/02/2023

Very good product

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 20h20 following a purchase from 07/02/2023

Very good service toptop

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/02/2023 à 14h47 following a purchase from 04/02/2023

Fast and easy navigation to find my product. Fast delivery and I didn't have to deal with the customer service. I recommend the smok it site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2023 à 13h26 following a purchase from 02/02/2023

Tracking and delivery not yet up to scratch, due to lack of information for tracking, which remains rather vague, as does the delivery date. Items ordered are of very good quality and offer excellent value for money.
Site to be recommended.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/01/2023 à 17h34 following a purchase from 17/01/2023

Products as described, fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/01/2023 à 14h33 following a purchase from 19/01/2023

fast navigation on the site and fast delivery as expected

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Acheteur vérifié

Rating: 1 out of 5

Published on 20/01/2023 à 18h09 following a purchase from 14/01/2023

Order placed on the 14th only shipped on the 19th... so not received!

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Acheteur vérifié

Rating: 2 out of 5

Published on 17/01/2023 à 13h48 following a purchase from 12/01/2023

Delivery far too long, lack of responsiveness. Delivery times have been getting longer for 3 months.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/01/2023 à 12h32 following a purchase from 11/01/2023

fast navigation on the site and I received my order quickly compliant order

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/01/2023 à 15h24 following a purchase from 01/01/2023

Delivery too slow

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Acheteur vérifié

Rating: 1 out of 5

Published on 07/01/2023 à 14h48 following a purchase from 01/01/2023

I'm annoyed because I haven't received my order yet.

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Response from Smok-it Published on 09/01/2023

Hello, your order was delayed, it was delivered on Monday 09/01/2023.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 20h15 following a purchase from 28/12/2022

I'm a little disappointed about the delivery time, which seems normal during the holiday season. Otherwise perfect e liquid "café racer", we find less and less and soon no more since the creator stops its production.
Happy holidays to all.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/12/2022 à 13h13 following a purchase from 14/12/2022

No com

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Acheteur vérifié

Rating: 1 out of 5

Published on 28/12/2022 à 12h37 following a purchase from 20/12/2022

I did not receive my parcel! Very disappointed I do not recommend this site

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Response from Smok-it Published on 28/12/2022

Unfortunately, at the end of the year, delivery times can be longer than usual. Once the parcel has been handed over to the carrier, we can no longer take any action concerning the delivery time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/12/2022 à 19h47 following a purchase from 11/12/2022

The navigation on the site is perfect, always a very good explanation of the product and its use, delivery on time. I highly recommend this site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/12/2022 à 11h22 following a purchase from 05/12/2022

Order received quickly Product corresponds to the order Navigation on the site fairly easy but difficulty with payment

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2022 à 16h19 following a purchase from 27/11/2022

Easy navigation on the site and slow processing of my request, but in line with my expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/11/2022 à 21h18 following a purchase from 16/11/2022

Thank you very much

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Acheteur vérifié

Rating: 1 out of 5

Published on 21/11/2022 à 20h12 following a purchase from 07/11/2022

I never received my order. Contacted, the post office confirms that the tracking letter was delivered to my box. So it was stolen. Next time, I'll pay for delivery with signature.
I can therefore not comment on this product.

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Acheteur vérifié

Rating: 4 out of 5

Published on 19/11/2022 à 13h13 following a purchase from 14/11/2022

I found my product very easily on the smok it site, no need to search. I didn't have to deal with the customer service as my order arrived quickly.

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Acheteur vérifié

Rating: 2 out of 5

Published on 18/11/2022 à 12h24 following a purchase from 12/11/2022

Medium

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Acheteur vérifié

Rating: 2 out of 5

Published on 13/11/2022 à 18h39 following a purchase from 07/11/2022

I haven't received anything yet Thank you for not harassing me (2 shipments from you) when the products haven't arrived.

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Response from Smok-it Published on 13/11/2022

Your shipment tracking shows an address problem, the message is: The address indicated on your shipment is incomplete or incorrect. We are in the process of correcting it to enable delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/11/2022 à 18h33 following a purchase from 06/11/2022

Very good.

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Acheteur vérifié

Rating: 1 out of 5

Published on 13/11/2022 à 13h45 following a purchase from 02/11/2022

I've been waiting two weeks for my order and the website said it would take 48 to 72 hours. I'm very disappointed.

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Response from Smok-it Published on 13/11/2022

Your parcel left our warehouse the day after you placed your order. According to the history, the parcel is still on its way. The delivery time we announce is not the same for international deliveries as it is for deliveries to France. For your country, it normally takes between 3 and 8 days, excluding Saturdays, Sundays and public holidays.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/11/2022 à 09h16 following a purchase from 31/10/2022

The site is well

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Acheteur vérifié

Rating: 1 out of 5

Published on 26/10/2022 à 15h20 following a purchase from 19/10/2022

6 days to send an order, it's hardly believable. I can't even imagine when I'll receive my order...

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Response from Smok-it Published on 26/10/2022

Your order left our premises on 21/10, following a problem with the routing and sorting center, the carrier flashed it yesterday. Unfortunately, once the parcel has been delivered, we have no control over the routing.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/10/2022 à 17h43 following a purchase from 10/10/2022

I know it's a small store but 2 whole days to ship an order is a bit long. Otherwise nothing to say, thanks for still having citrus punch ^^

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/10/2022 à 09h00 following a purchase from 29/09/2022

I immediately found the liquid I needed on the site (e-liquid maily quid 6 mg), the place of payment has changed but it is still convenient. Delivery after two days, I did not have to go through the sav. I recommend the site smok it

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/10/2022 à 17h18 following a purchase from 10/10/2022

Order well received but delivery took too long

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