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Rating: 5 out of 5
Very good.
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
Summary of reviews
Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Simple and very fast, I recommend smok it
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A
Rating: 2 out of 5
1 week later, my package still hasn't shipped. 2 simple cigarette liquids. No mail from the site, nothing. You wait like a donkey.
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Response from Smok-it
Hello, we sent you an e-mail yesterday about the status of your order, which is now being shipped. Your order was placed 5 days ago (including Saturday/Sunday), not 1 week ago, and is now in the hands of the carrier.
A
Rating: 5 out of 5
Very good, I recommend
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A
Rating: 5 out of 5
I've ordered 4 kits, they're very I've already ordered some, good but on 1 the 2 batteries are out, too bad.
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A
Rating: 5 out of 5
not always easy to find
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A
Rating: 5 out of 5
Fast and accurate
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A
Rating: 5 out of 5
Excellent site, fast delivery, I am a loyal customer.
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A
Rating: 5 out of 5
Super-fast shipping with a little gift, cooool...
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Rating: 1 out of 5
very disappointed i placed my order 48h later i was informed that the product was out of stock i would not recommend this site
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Response from Smok-it
You placed an order on 22/02 at 21H and we informed you on 23/02 at 9H that the product in question was defective, this leads us to an information delay of 12H and not 48H, it was in stock but not in good condition, our professionalism led us to inform you as soon as possible of the situation of your order.
A
Rating: 5 out of 5
Very fast delivery
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Rating: 2 out of 5
Site not kept up to date. As a result, the order was not completed. I put one star because they were quick to warn me and the second because the refund was made shortly afterwards.
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A
Rating: 5 out of 5
Fast service
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A
Rating: 5 out of 5
Very fast delivery. Great product! Perfect
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A
Rating: 5 out of 5
Great service!
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A
Rating: 5 out of 5
Very good site, fast delivery.
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Rating: 5 out of 5
Very serious and fast service, I really recommend it for Belgium order placed on Sunday and received on Thursday
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A
Rating: 5 out of 5
received quickly, well packaged and no error in the order, always top smok-it, thank you to you : )
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A
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
Never any problems and unbeatable prices
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
perfect, fast delivery
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A
Rating: 5 out of 5
site ok, fast delivery
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A
Rating: 5 out of 5
Super schneller Versand, tolle Ware, klasse Preis
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A
Rating: 5 out of 5
Very clear and easy to navigate
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A
Rating: 1 out of 5
Order placed on February 6 and still not received
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Response from Smok-it
Your order was delivered on 15/02, but due to an incident, it took longer than usual. Unfortunately, this can happen, and once the parcel has been handed over to the carrier, it undergoes several operations, such as sorting by machine or manually, and distribution by the delivery person. We assure you that such delays are exceptional.
A
Rating: 5 out of 5
Product corresponds to the order. Correct delivery time.
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A
Rating: 5 out of 5
Excellent site super fast delivery!
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A
Rating: 5 out of 5
As satisfied as ever. It's fast, even for exchanges. I recommend it!
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A
Rating: 5 out of 5
Ordering, prices, shipping, phone contact ... top notch, I highly recommend this site, I order on other sites but this one is really cool.
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A
Rating: 2 out of 5
The voopoo doesn't work very well
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A
Rating: 5 out of 5
Super serious website! Incredible speed of delivery, sometimes product samples to discover! Le to ! And a lot of discounts ! Why go elsewhere I highly recommend
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A
Rating: 5 out of 5
Very fast in delivery, person who warns when there is a problem with the order, serious and quality product.
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A
Rating: 5 out of 5
sastisfait
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A
Rating: 5 out of 5
Smooth purchase Fast delivery
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A
Rating: 5 out of 5
Top products and advice
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A
Rating: 5 out of 5
Never any problems and fast delivery
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A
Rating: 5 out of 5
Always very well packaged and fast delivery Thank you
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Rating: 5 out of 5
Very good, this is the 2nd order, not yet started. Delivery this time fast, I am delighted!!! For "heavy smokers" as E-liquid taste tobacco savourea classic USA 16 MG. because I had trouble choosing, so I recommend the whole. Result -10 cigarettes in less than a month.
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Rating: 1 out of 5
I did not receive my order
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