Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
Fast and serious, don't hesitate to call for confirmation or if you have any doubts about your order. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2021
Nikel Chrome!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
I will order again without hesitation.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2021
perfect - fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
As a loyal customer, I am always completely satisfied. The parcel is always well packed and promptly dispatched.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
Very fast delivery of my order. I am very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
Very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
Fast, trouble-free service as indicated on the site. The discounts are excellent and make the site more than competitive. SMOKK-IT has become my sole supplier.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/10/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2021
Top... Just what I wanted, too happy and even received a gift...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Very good, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Super . Price very correct . Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Order arrived quickly and well packaged
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Good product and fast delivery, thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Perfect and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
For my part 4th order and always satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Fast, accurate delivery
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Response from Smok-it
Hello Marie Caroline, Thank you very much for your feedback on our company! We are delighted to read that you enjoyed our services!
The Smok-it team
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Top-notch but not many gifts compared to competitors
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Following a mistake on my part, very quick exchange. The store manager in the 15th arrondissement was adorable. Very serious site that responds quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
Quality service . Products at reasonable prices . Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Perfect... very fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Always top, fast, professional I recommend ++++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
Fantastic+++++
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
The only downside was that the post office website did not provide delivery information. 3-day delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Very good, impeccable service, careful and attentive. I recommend
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Response from Smok-it
Hello Corinne, Thank you very much for your kind feedback!
We wish you a nice day and hope to see you soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2021
After a problem at the reception, due to my fault, I ctc the online service and my product was returned to me quickly. Thank you for your attentiveness and adequate service.
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Response from Smok-it
Hello, Thank you very much for your feedback on our company! We are delighted to read that you enjoyed our services!
The Smok-it team
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/10/2021
Still haven't received anything and the mail tracking doesn't work.
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Response from Smok-it
Hello, your order was delivered on 14/10 the tracking was not available due to the failure of a website host which was under maintenance, the packages once given to the carrier can be delivered in 24H or 96H, it depends on the region. Unfortunately, routing is a parameter we can't control.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
I recommend it, delivery was fast, everything is fine.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
I highly recommend this dealer, efficient, fast and very serious.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2021
fast.
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/10/2021
Unfortunately, despite their reasonable prices, the logistics are far from up to scratch!
It's up to me to find a more efficient site that respects its customers.
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Response from Smok-it
Sir, we do not understand your comment, we have had no feedback from you on a possible logistical problem and a lack of respect for you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Small problem with liquid leakage during transport. Good reaction from the merchant site with a correct credit note.
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Response from Smok-it
Hello Anne-Marie, Thank you very much for your feedback on our company! We are delighted to read that you appreciated our reaction to our mistake!
We hope to see you soon.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
As ordered, fast, efficient.
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Response from Smok-it
Hello Laurence, Thank you for your feedback. I'm happy to hear that our products and our delivery time are to your satisfaction.
Have a nice day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/09/2021
Toller Service, super schneller Versand
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good company I recommend it for its seriousness and interesting promotions.
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Response from Smok-it

Hello Vanessa, Thank you very much for your very kind message. We're delighted to hear that your experiences with us are always going according to your wishes and expectations. For your information, you can follow us on social networks, so you'll never miss our promotions!
We look forward to seeing you soon. Have a nice day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2021
Fast shipping
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Response from Smok-it
Hello Isabelle, Thank you for your comment!
Wishing you a pleasant day!
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