Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
I did not receive a duplicate item. Instead, I received similar items with different characteristics and colors, without a word of explanation or any attempt to contact the seller beforehand about an out-of-stock situation, for example.
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Response from Smok-it
Hello, we have contacted you by phone following your message, we do not understand what happened to your order, we can be reached at 0142728156. The products are all in stock in the colors you requested, thank you for your feedback. Thank you for your feedback.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2019
I think the site is very good and the staff are very friendly because I've called them several times and they're very attentive to the customer's needs. It's a pity that delivery takes a long time, but that's not their fault.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
perfect delivery and packaging, and surprise gift . thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Order arrived in good condition and on time. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
nothing to say nikel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/02/2019
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2019
2 nd order and small attentions in the orders each time and my product is less expensive than on other sites or in store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2019
Nothing but positive things to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Clear, precise and concise site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
1st order and very happy with the shipping prices and the little gifts.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Perfect as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2019
Very fast as usual. And as always, little gifts.
I highly recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/02/2019
I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2019
Nickel product very fast delivery parcel delivered with a small gift very happy thank you I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Delivered the day after I ordered, RAS, very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2019
Very good website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2019
Pleased with my order thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
First order and not at all disappointed. Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2019
Top notch as usual!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Fast, compliant service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2019
Very good - Careful packaging - Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2019
Very good online sales site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Fast and careful shipping I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2019
Great! Very fast, small gift with the parcel as well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2019
Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2019
Great price, quality products and fast delivery. I went to the store to collect and the person was very friendly: it was a perfect experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2019
Very fast order the day before received the next day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2019
Order arrived after two days so your fast and more I had a liquid offered I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2019
very fast! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
Thank you for your email for answering my questions about the Clearomizer within the day. Very fast delivery. Very satisfied with your responsiveness. I recommend you. 5th order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2019
Very good! Nothing to say!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
I recommend smok-it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Very fast delivery, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
Satisfied with my first purchase I recommend this quote
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
easy to use and ultra-fast delivery ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Received on time Product conforms to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2019
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2019
Average...The parcel number doesn't work so we can't track it...And several bottles leaked in the envelope...Result two bottles half empty and product everywhere...!!
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Response from Smok-it
Hello, we're sorry for your inconvenience, please send us a photo of the state of your delivery with the vials in question on our box [email protected] in order to notify our supplier and on the next order we'll send you one more, this happens very rarely with this type of vial and unfortunately we can't check the vials one by one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2018
Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2018
Highly responsive.
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