Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 2 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/05/2018
Excellent service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2018
Perfect, fast and the seller contacted me to adapt my order to his stock.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2018
Great! Fast delivery even though there were public holidays in May. I recommend smok it because everything is carefully packed and shipped quickly. Top notch
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
Top nickel! I recommend it. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/05/2018
very good site attractive prices and very fast delivery super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/04/2018
Delivery as ordered
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 01/05/2018
Hello I sent an email to complain about the order but in return an email telling me that it was not possible On the two liquids one was opened and opened the answer made is that if it had been opened the liquid would have flowed and well no no drips but still there was well one opened there person to say checked 30 bottles and not one of them was open, bad luck for me, but I'm very disappointed for a first order, and even more disappointed by the response. I was planning to order this liquid regularly, which is a shame for me and for you, because it means fewer sales.
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Response from Smok-it
Hello, as we have already explained the vials are not open, however it is possible that some vials are not the same level, they are 60ml vials in total capacity but they are filled to 50ml to add a nicotine booster 10ml if you wish. In our stock there are vials filled to 51 or 52 ml or 49 but that's not our fault, if you take a sample of 40 bottles you're bound to find some in the batch that aren't all at the same level, the same applies to water bottles for example.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Very fast delivery and carefully packed parcel. Thank you very much!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Good site, lots of choice.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Thanks for the sweets :-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2018
Super fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Very fast delivery, top service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/04/2018
Excellent. Just perfect. With a free liquid and little dragibus candies. I think it's a nice touch.
I live in Guadeloupe. Smok-it sent it in 24h and I received my Eleaf Tessera cigarette in perfect condition and well packed in only 4 days, in a DOM! That's great.
Thank you Smok-it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/04/2018
Very good fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2018
Very good, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/04/2018
Top...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/04/2018
The parcel arrived quickly and cleanly, with little gifts as a bonus, that makes my day!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2018
All right!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/04/2018
Well done, easy to access, choice of products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/04/2018
Meets my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2018
Super very serious thank you.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/04/2018
Top, serious and fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/04/2018
Product and delivery time compliant.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2018
Very good site and very fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/04/2018
Perfect as usual!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/04/2018
Fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
Very nice site, clear and available, fast response to emails.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 17/03/2018
Following my order, 3 bottles I love pop corn received all 3 expired of 10 months and with the telephone a man not at all sympathetic, I can only put a bad note. It's a pity because before these problems I was happy with this site.
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Response from Smok-it
Madam, as we were unable to explain to you, the double labeling on the bottles to hide a date of dluo pass is not a practice that we do, the importer of these liquids has recognized his error, we offered you the return of what was delivered to you at our expense for an exchange with a compliant date, something you refuse to do, we can not do better, and sorry for this inconvenience.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/03/2018
Perfect from A to Z as usual
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/03/2018
fast efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2018
Easy and clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2018
Very good very professional
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2018
Nothing to say. Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/03/2018
Easy to use, simple and clear. Orders prepared in a flash and much shorter delivery times, as long as ç dur
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2018
Easy to order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2018
The order was taken care of very quickly and the delivery time was greatly reduced, so it's all good! I recommend this serious site
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