Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
cold reception in the store, no research into the customer's needs, I wouldn't go back.
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Response from Smok-it
Hello, we do not understand your comment, in fact you came to the store to pick up your product bought on the net so your purchase was already validated, you went with your ID to withdraw your order, if you had questions to ask us after your purchase our team was at your disposal to answer them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Really great, very responsive! I'll be recommending you again! Thank you very much!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
The products are diverse and varied I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Correct delivery in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
Easy, clear, reliable. Only one tiny problem with delivery times, but otherwise, go ahead with confidence. I recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2018
Clear, complete, fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
As usual... great products... great order and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
Always the best for me, both in terms of quality and speed of delivery. Thanks to the whole team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Top in less than 24h !!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2018
I will gladly recommend it to my friends and family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
Ras ok
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/02/2018
Following my order and as presented on the photo of this one I expected to receive 5 resistance TFV8 but surprise I receive only one, in short apart from that the delivery times are reasonable
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Response from Smok-it
Hello, the photo shows the product in a box of 3 and not 5, but we point out that they are sold individually, you can imagine that 5.90 for 5 or 3 resistors is not possible, it is not even our purchase price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2018
Fast, compliant and no shipping costs. I recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Very fast delivery, ordered in the morning, received the next day (60)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2018
Order received after 3 days, great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Easy-to-find products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
VERY GOOD PRODUCT FOR ME
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
excellent site, fast delivery and a very good team, thank you for everything and see you next time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2018
As ordered, received in 3 days
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/01/2018
I didn't receive my parcel so it was a bad experience.
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Response from Smok-it
Hello, according to your shipment history, the post office delivered your order to your mailbox on 22/01. If this is not the case, please contact your post office to find out why it was not delivered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Great site! Thanks
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2018
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2018
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
I have contacted Blondel and they are very pleasant and available.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/01/2018
No information after payment.
Delivery too long.
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Response from Smok-it
Hello, after payment you were notified by email with a link to track the shipment of your order. Then the delivery time of the post office is an element that we can not control, in fact the post office can deliver you in 24/48h or within 5 days after our shipment, all this varies depending on the region of destination.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2018
Serious website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2017
Excellent site, very fast especially for me who is from French Polynesia, thank you to SMOK-IT and very happy new year 2018, Big kiss from TAHITI.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2018
No problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2018
Good, but not easy to find what you're looking for, maybe because I'm a beginner.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
Super! Very good products, beautiful store well located, and I was able to pick up my products quickly! I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Perfect as usual with fast delivery :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2018
fast, efficient service
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2017
My order arrived 6 weeks later, in 2 packages. The first package was empty. The packaging had been opened (customs? post? other?). Basically, I received a shredded envelope with 5 samples of an aroma so bad for my taste that I threw them away. The 2nd arrived 1 week later. It would be nice if delays were announced at the time of ordering, and not when payment has been made and a "reasonable" delay has already passed.
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Response from Smok-it
Hello, we agree with you about the delay, you should know that liquids or materials coming from abroad go through the French customs, it happens very often especially at the end of the year that there are controls, in the case of your liquids we had a delay of 2 weeks because of a control, this unfortunately we can not predict, For the first shipment, you did not make any reservation or refused the parcel due to its poor condition. Following the missing item, we opened an investigation in order to obtain compensation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2018
very good product and very well packaged thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2017
Fast shipping and tracking! Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2017
Very good
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