Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2022
I bought clearomizers, and half of them had defects, so trash.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2022
Easy navigation on the site and slow processing of my request, but in line with my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2022
Delivery speed
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/11/2022
One week for delivery is far too long
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/11/2022
I recommend
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Thank you very much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Loyal to this shop. Never disappointed
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Very convenient site, fast shipping.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/11/2022
I never received my order. Contacted, the post office confirms that the tracking letter was delivered to my box. So it was stolen. Next time, I'll pay for delivery with signature.
I can therefore not comment on this product.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2022
Fast, no problem, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2022
Practice
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/11/2022
delivery too long
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Perfect order. Very serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
I found my product very easily on the smok it site, no need to search. I didn't have to deal with the customer service as my order arrived quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2022
Top!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2022
easy to find the products and satisfied fast order perfect delivery Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2022
deadlines respected order conformity never a problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
order conforms to delivery deadlines
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Fast delivery never had a problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2022
Very good.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2022
I've been waiting two weeks for my order and the website said it would take 48 to 72 hours. I'm very disappointed.
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Response from Smok-it
Your parcel left our warehouse the day after you placed your order. According to the history, the parcel is still on its way. The delivery time we announce is not the same for international deliveries as it is for deliveries to France. For your country, it normally takes between 3 and 8 days, excluding Saturdays, Sundays and public holidays.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Delivery in accordance with my order. However, there was a small problem with delivery: 7 days between my order and delivery...that's a bit long.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/10/2022
perfectly received and identical to the order placed (except for 1 product that was not similar to Brody the black)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/11/2022
Order received very quickly and very efficient e-mail exchanges. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/11/2022
Satisfied and contact for quick info
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/11/2022
Non si capisce lo stato della spedizione
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2022
The site is well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
As usual, very fast delivery Unfortunately the penultimate order: American blend "without nicotine ". Did I make a mistake when ordering?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/10/2022
Goede communicatie ook naar het buitenland toe !!!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
on time bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Order received on time and exactly as I expected, thank you very much.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/10/2022
Fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/10/2022
Formidable! the best
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Top service, super fast and very attractive price. Highly recommend.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/10/2022
6 days to send an order, it's hardly believable. I can't even imagine when I'll receive my order...
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Response from Smok-it
Your order left our premises on 21/10, following a problem with the routing and sorting center, the carrier flashed it yesterday. Unfortunately, once the parcel has been delivered, we have no control over the routing.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Top
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Super, top salesman, restocking very soon
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Perfect as usual, delivery within 48 hours.
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