Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 15/08/2021
Delivery always late. 2 orders for shipment in 3 days. Result 9 days and 5 days
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Response from Smok-it
The site indicates 48H to 72H, packages can be delivered in 24H or 72H it depends on the carrier orders once sent are subject to the vagaries of routing due to the fact of road transport, sorting and distribution on some region that is longer than others.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
very good ;-)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Top. Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
Perfect transaction.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Well supplied, fast shipping and competitive prices
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2021
Delivery ok Products confirmed to my order.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2021
Excellent as usual fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Super sales service already 4 orders placed. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
All is ok
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/08/2021
Compliant products trouble-free delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Top as usual!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Good site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Speed and efficiency... Even a little gift for my second order... It makes me happy. I recommend without a doubt...
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 28/07/2021
To avoid preferably. Service after sale lamentable. They cash sending and after if there is a problem demerde you whereas I am customer with them since several years but good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
No problem Thank you ️
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Fast, really good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Nothing to report, as usual impeccable service from order to delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2021
Meets my expectations good value for money
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2021
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
Hello. My boyfriend and I have been looking for Buccaneer's juice for a while now but have not been able to find it in the States. I was able to place an order for several flavors at Smok-It. The order process was very easy and we are looking forward to receiving our order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2021
quick and easy delivery bravo
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2021
very good I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Order delivered on time and as described
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Great price Fast delivery Very satisfied I recommend you without any problem Cordially
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Perfect as usual
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
Very good, fast site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
quick and easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Perfect service, everything very well packaged, a little gift that's always a pleasure. A super plus point for the speed of delivery. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2021
Excellent site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
Fast service and a great product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
very good I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
Highly reliable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
As usual received on time and always an extra liquid to test. Small downside I did not get any candy :(
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/07/2021
I HAVE NOT RECEIVED MY ORDER
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Response from Smok-it
Hello, your order was delivered on Thursday 29/07, the parcels once given to the carrier we have no more posibility to make accelerate the sending, indeed on big period like the end of year or period éstivale it happens that some sending undergo delays. Yours faithfully
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
great as always! cheers team!
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/07/2021
Very disappointed Ordered 5 liquids in stock Received only 2 In addition, insufficient postage so I had to pay 3.62 € on delivery in addition to postage already paid at the order. No response to date from customer service following my email.
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Response from Smok-it
Hello, we understand your disappointment and following your inconvenience we have added an extra vial to the remainder of your order. Please accept our apologies. Yours faithfully
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/07/2021
Site navigation not great
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