Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2017
super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2017
Serious and fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2017
Perfect. Great communication. Quality advice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
Very professional, 1 flavour was missing from the order, they called me on my mobile to let me know and suggest a solution. Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2017
Clear and fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/04/2017
Potable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2017
nothing to say !!! just perfect ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2017
Order received quickly and product conforms to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2017
Parcel well packed and sent at top speed.
I recommend: 10/10!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2017
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2017
Fast, compliant and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2017
great! order received the next day! compliant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2017
Fast delivery, product identical to what is presented. Fast, tracked colissimo delivery (4 days for Corsica).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2017
Fast and very good!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2017
very serious and fast site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/03/2017
Only snag! I waited a week for the product to arrive instead of the 3 days advertised on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2017
super fast and reliable order placed in the evening received a day and a half later
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2017
speed of shipment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2017
I recommend, serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2017
Fast service, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2017
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/03/2017
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2017
Deadlines met. Very friendly sellers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2017
Reliable site Conforming delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2017
Very well quickly received in store friendly salespeople
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2017
Very good quality/price ratio Fast delivery Good order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2017
delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2017
Very good, the only problem when ordering is that there are bugs, so you choose home delivery and often it's delivered to the store. The problem is quickly solved, but it's annoying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2017
Very good order tracking and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2017
Fast service. Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2017
Very good and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2017
no worries.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2017
Online order available in the store within the hour. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2017
ras.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2017
Fast, efficient. Very good product.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/01/2017
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2017
Simply perfect in terms of choice and delivery time. Package received 48 hours after my order. The packaging was also of high quality. The only small drawback is that I had a bottle of e-liquid that doesn't close properly and consequently leaked during transport, resulting in a loss of about 1/4 of the bottle.
For this reason I didn't give it 5*.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/01/2017
Poor stock management - one of the products is available online but not in store - replacement product offered (which is a plus). If you want to order a specific product - it is better to call the store to confirm availability, or go to the store yourself.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2017
ras.
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