Customer reviews of Smok-it

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/12/2015 à 00h00 following a purchase from 25/12/2015

very well

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/12/2015 à 00h00 following a purchase from 25/12/2015

Fast and efficient

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/12/2015 à 00h00 following a purchase from 13/12/2015

problem with the goods delivered, quickly resolved with a new shipment

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/12/2015 à 00h00 following a purchase from 05/12/2015

Delivery fairly fast and merchandise very good. I still have to test the products.<br /> The friendliness of the staff is very good, but the layout and the product overview on the site still need to be improved, in this case the stock update and its renewal.<br /> I still recommend this site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/11/2015 à 00h00 following a purchase from 30/11/2015

speed of delivery, and very good action/reaction by the seller when faced with a faulty battery, I recommend, of course.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/11/2015 à 00h00 following a purchase from 21/11/2015

No problems encountered. All ok.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/10/2015 à 00h00 following a purchase from 26/10/2015

Good quality product <br /> Fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/10/2015 à 01h00 following a purchase from 25/10/2015

I have always been satisfied with smok it but this order I was disappointed not to receive my product as it should be it was very long compared to usual and mm not a small gift of apology for this inconvenience.......

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/10/2015 à 00h00 following a purchase from 24/10/2015

package opened in transit?

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/10/2015 à 00h00 following a purchase from 17/10/2015

Postage and handling far too high.<br /> Promotions too fast, and when you really need to order, nothing...

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/10/2015 à 00h00 following a purchase from 12/10/2015

Very satisfactory first order.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/10/2015 à 00h00 following a purchase from 08/10/2015

Satisfied

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/09/2015 à 00h00 following a purchase from 29/09/2015

I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/09/2015 à 00h00 following a purchase from 22/09/2015

WELL

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/09/2015 à 00h00 following a purchase from 21/09/2015

Order and delivery arrived safely

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/09/2015 à 00h00 following a purchase from 16/09/2015

No complaints

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/09/2015 à 00h00 following a purchase from 11/09/2015

Fast delivery, satisfactory product, no worries

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Acheteur vérifié

Rating: 3 out of 5

Published on 11/09/2015 à 00h00 following a purchase from 11/09/2015

I called for reasons of quantities delivered..30 ordered...... 13 delivered<br /> no answer.....<br /> no stock for disposables<br /> some disposables don't work<br /> since 2 years not too much problem<br /> correct product<br /> jean paul fenayon

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/09/2015 à 00h00 following a purchase from 11/09/2015

I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.

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Acheteur vérifié

Rating: 3 out of 5

Published on 23/08/2015 à 00h00 following a purchase from 23/08/2015

The cigarette doesn't work. Although I followed the instructions step by step

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/08/2015 à 00h00 following a purchase from 06/08/2015

Good, but too many products unavailable for several months.

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Acheteur vérifié

Rating: 1 out of 5

Published on 04/08/2015 à 00h00 following a purchase from 04/08/2015

Impossible to contact them either by mail or phone, my order stagnant I think I can massoir on my 66euro. Order on 22/07

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/07/2015 à 00h00 following a purchase from 23/07/2015

CLEAR

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Acheteur vérifié

Rating: 1 out of 5

Published on 21/07/2015 à 00h00 following a purchase from 21/07/2015

(Defective product e-cigat disposable) despite my complaint by mail I have received no return <br /> Very very disappointed

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Acheteur vérifié

Rating: 1 out of 5

Published on 07/07/2015 à 00h00 following a purchase from 07/07/2015

Very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/07/2015 à 00h00 following a purchase from 02/07/2015

Very fast delivery and very well packaged product.

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Acheteur vérifié

Rating: 1 out of 5

Published on 01/07/2015 à 00h00 following a purchase from 01/07/2015

You can't give a mark of 0 otherwise I would have done it. Order placed last Sunday, shipped since Monday according to them... No parcel number associated and no return following my<br /> requests via the form and chat.<br /> Parcel not received to date and I had to buy a charger in store because delivery is so long <br /> To flee

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/06/2015 à 00h00 following a purchase from 17/06/2015

Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.

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Acheteur vérifié

Rating: 3 out of 5

Published on 13/06/2015 à 00h00 following a purchase from 13/06/2015

A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/06/2015 à 00h00 following a purchase from 11/06/2015

Delivery was very fast and the products were exactly as ordered. The only problem was the way the vials were packaged. The order of 10 vials was placed in a box in 2 rows of 5. As a result, the envelope was too thick to fit in the letterbox and I had to collect my parcel from the post office. In 2 separate boxes of 5 it would have fit.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/05/2015 à 00h00 following a purchase from 27/05/2015

Delivery a little long but not abnormal due to public holidays. Product conforms

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/05/2015 à 00h00 following a purchase from 21/05/2015

until this last order everything was perfect but my last delivery took 2 weeks<br /> I was sent an item different from the order<br /> but customer service reacted quickly and well to my remarks<br /> I will continue to use smok it because no one is safe from a mistake

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/05/2015 à 00h00 following a purchase from 20/05/2015

satisfied as usual thanks smok it

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/05/2015 à 00h00 following a purchase from 18/05/2015

short

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/05/2015 à 00h00 following a purchase from 15/05/2015

Nothing to say Everything is good.

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Acheteur vérifié

Rating: 1 out of 5

Published on 11/05/2015 à 00h00 following a purchase from 11/05/2015

Hello, I placed an order on 28.04.2015 for some products. Today is 11.05.2015 and I still haven't received anything. For a delivery that was supposed to be made within 2 or 3 days, I find this very light.<br /> Greetings.<br /> Mercédés Bondet

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/05/2015 à 00h00 following a purchase from 08/05/2015

-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/05/2015 à 00h00 following a purchase from 02/05/2015

After a small error in my order, customer service was very responsive. I appreciate it<br /> Good products.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/04/2015 à 00h00 following a purchase from 28/04/2015

Choice, very attractive price. Correct packaging. On-time delivery. <br /> Quality, diversity and ease of use. <br /> <br /> I recommend these products and have full confidence in them.

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Acheteur vérifié

Rating: 3 out of 5

Published on 27/04/2015 à 00h00 following a purchase from 27/04/2015

The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.

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