Customer reviews of Smok-it

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/05/2023 à 15h54 following a purchase from 17/05/2023

Fast delivery. Thank you

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/05/2023 à 23h00 following a purchase from 07/05/2023

item as described

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Acheteur vérifié

Rating: 1 out of 5

Published on 21/05/2023 à 13h03 following a purchase from 15/05/2023

I ordered GeekBar Watermelon Ice which was available on your website. After a few days, I received an e-mail informing me that the product was not available and that I wished to replace it. I said no and to proceed with the refund. No one has replied yet.

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Acheteur vérifié

Rating: 3 out of 5

Published on 18/05/2023 à 10h25 following a purchase from 02/05/2023

Product error, excellent responsiveness for the return and receipt of my correct order.

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Acheteur vérifié

Rating: 3 out of 5

Published on 17/05/2023 à 17h11 following a purchase from 10/05/2023

delivery can sometimes take a long time

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/05/2023 à 15h10 following a purchase from 07/05/2023

Good experience, but it would be nice if I also received an email when the package was delivered to the collection point. Now it was searching the site to see if it had already been delivered.

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Acheteur vérifié

Rating: 1 out of 5

Published on 16/05/2023 à 22h02 following a purchase from 10/05/2023

One week late and still not shipped. It's a shame and not the first time they don't respect their deadlines for a site located in France.

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Acheteur vérifié

Rating: 1 out of 5

Published on 15/05/2023 à 08h56 following a purchase from 09/05/2023

I received a liquid "opened" without the safety ring. Trader contacted, proof photos sent by mail, but the proposed solution did not meet my expectations (return at my expense) ...

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/05/2023 à 17h30 following a purchase from 04/05/2023

I'm always happy with my orders and the delivery time. And the samples to taste give you an idea.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/05/2023 à 10h22 following a purchase from 04/05/2023

I quickly found my product on the site, long processing time, but a copy that met my expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/05/2023 à 16h51 following a purchase from 01/05/2023

Easy to navigate on the site Order placed quickly, but slow to take into account Fast delivery times Order conforms to my expectations

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/05/2023 à 12h32 following a purchase from 30/04/2023

goed op tijd aangekregen

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/04/2023 à 19h40 following a purchase from 24/04/2023

RAS on the site fast delivery and I benefited from a promo on the other hand disappointment at the level of the product the 7000puff are far from being achievable half the liquid the cigarette leaks and taste of burned so hs resistance half too bad. I'll try again in case I uusnmal fall too bad the taste is very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/04/2023 à 21h36 following a purchase from 13/04/2023

Good site

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/04/2023 à 14h12 following a purchase from 06/04/2023

Fast navigation on the site, quick processing, and delivery within 48 hours. Order compliant.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/04/2023 à 14h00 following a purchase from 30/03/2023

Fast navigation on the site and I quickly found my product, which met my expectations. It's a pity that it took a while to process my request.

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/03/2023 à 18h12 following a purchase from 23/03/2023

No problem

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/03/2023 à 13h31 following a purchase from 23/03/2023

I easily found my product on the smok it website and the order was quick and easy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/03/2023 à 07h27 following a purchase from 18/03/2023

.****

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/03/2023 à 19h26 following a purchase from 18/03/2023

Fine except that I only received one product and have to wait until next week for the one I ordered.
Thanks for the small 10 ml liquid, it's great for tasting new gourmet products.

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Acheteur vérifié

Rating: 1 out of 5

Published on 23/03/2023 à 14h16 following a purchase from 18/03/2023

I have not received my order

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Response from Smok-it Published on 23/03/2023

Hello, your parcel was supposed to be delivered today but due to the current strikes it has been postponed until tomorrow. Once the parcel has been handed over to the carrier, we cannot influence its delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/03/2023 à 22h49 following a purchase from 28/02/2023

Nothing's 100% perfect, but you're close.

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Acheteur vérifié

Rating: 3 out of 5

Published on 13/03/2023 à 14h19 following a purchase from 07/03/2023

Request taken into account long I had to send an email for the dispatch of my request for liquids.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 09h59 following a purchase from 16/02/2023

Good overall

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Acheteur vérifié

Rating: 1 out of 5

Published on 26/02/2023 à 15h01 following a purchase from 19/02/2023

No goods received at this time ?

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2023 à 12h04 following a purchase from 19/02/2023

Slow processing of my request, good site navigation and compliant order.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/02/2023 à 09h24 following a purchase from 15/02/2023

RAS except for a slightly slower delivery than the competition...

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/02/2023 à 20h38 following a purchase from 02/02/2023

Very good product

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 20h20 following a purchase from 07/02/2023

Very good service toptop

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/02/2023 à 14h47 following a purchase from 04/02/2023

Fast and easy navigation to find my product. Fast delivery and I didn't have to deal with the customer service. I recommend the smok it site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2023 à 13h26 following a purchase from 02/02/2023

Tracking and delivery not yet up to scratch, due to lack of information for tracking, which remains rather vague, as does the delivery date. Items ordered are of very good quality and offer excellent value for money.
Site to be recommended.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/01/2023 à 17h34 following a purchase from 17/01/2023

Products as described, fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/01/2023 à 14h33 following a purchase from 19/01/2023

fast navigation on the site and fast delivery as expected

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Acheteur vérifié

Rating: 3 out of 5

Published on 21/01/2023 à 23h48 following a purchase from 16/01/2023

Items are more expensive than on other sites ;( Shipping is fast and well managed :)

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Acheteur vérifié

Rating: 1 out of 5

Published on 20/01/2023 à 18h09 following a purchase from 14/01/2023

Order placed on the 14th only shipped on the 19th... so not received!

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/01/2023 à 12h32 following a purchase from 11/01/2023

fast navigation on the site and I received my order quickly compliant order

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/01/2023 à 15h24 following a purchase from 01/01/2023

Delivery too slow

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Acheteur vérifié

Rating: 1 out of 5

Published on 07/01/2023 à 14h48 following a purchase from 01/01/2023

I'm annoyed because I haven't received my order yet.

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Response from Smok-it Published on 09/01/2023

Hello, your order was delayed, it was delivered on Monday 09/01/2023.

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/01/2023 à 23h40 following a purchase from 24/12/2022

Order cancelled due to unavailability of purchased products. Refund without problem, but disappointing nonetheless.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 20h15 following a purchase from 28/12/2022

I'm a little disappointed about the delivery time, which seems normal during the holiday season. Otherwise perfect e liquid "café racer", we find less and less and soon no more since the creator stops its production.
Happy holidays to all.

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