Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
The cigarette tastes like burnė I sent 2 emails no response
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Response from Smok-it
Hello, thank you for your feedback, for this problem, have you checked that you have waited a minimum of 5 minutes for the new resistor to imbibe the e-liquid correctly. If you try to vapourize directly, the resistor will burn and you'll have to change it. Have a nice day,
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/12/2022
order placed and waited two days to receive my order, which met my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/12/2022
No com
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/12/2022
I did not receive my parcel! Very disappointed I do not recommend this site
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Response from Smok-it
Unfortunately, at the end of the year, delivery times can be longer than usual. Once the parcel has been handed over to the carrier, we can no longer take any action concerning the delivery time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2022
The navigation on the site is perfect, always a very good explanation of the product and its use, delivery on time. I highly recommend this site.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/12/2022
Long lead time for processing my liquid request and for delivery, but the order met my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2022
Order received quickly Product corresponds to the order Navigation on the site fairly easy but difficulty with payment
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/11/2022
I bought clearomizers, and half of them had defects, so trash.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2022
Easy navigation on the site and slow processing of my request, but in line with my expectations.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/11/2022
One week for delivery is far too long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/11/2022
Thank you very much
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 07/11/2022
I never received my order. Contacted, the post office confirms that the tracking letter was delivered to my box. So it was stolen. Next time, I'll pay for delivery with signature.
I can therefore not comment on this product.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/11/2022
delivery too long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2022
I found my product very easily on the smok it site, no need to search. I didn't have to deal with the customer service as my order arrived quickly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2022
Very good.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/11/2022
I've been waiting two weeks for my order and the website said it would take 48 to 72 hours. I'm very disappointed.
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Response from Smok-it
Your parcel left our warehouse the day after you placed your order. According to the history, the parcel is still on its way. The delivery time we announce is not the same for international deliveries as it is for deliveries to France. For your country, it normally takes between 3 and 8 days, excluding Saturdays, Sundays and public holidays.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/11/2022
Non si capisce lo stato della spedizione
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2022
The site is well
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/10/2022
6 days to send an order, it's hardly believable. I can't even imagine when I'll receive my order...
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Response from Smok-it
Your order left our premises on 21/10, following a problem with the routing and sorting center, the carrier flashed it yesterday. Unfortunately, once the parcel has been delivered, we have no control over the routing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
I know it's a small store but 2 whole days to ship an order is a bit long. Otherwise nothing to say, thanks for still having citrus punch ^^
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2022
I immediately found the liquid I needed on the site (e-liquid maily quid 6 mg), the place of payment has changed but it is still convenient. Delivery after two days, I did not have to go through the sav. I recommend the site smok it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/10/2022
Order well received but delivery took too long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2022
fast delivery
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/09/2022
Promotional products supposedly available at the time of ordering, then payment validated and finally the order cancelled on the grounds of a stock error. No commercial gesture, of course.
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Response from Smok-it
Sir, we informed you that the product you had ordered was out of stock, as it was not up to date, and the manufacturer had stopped production. We offered to replace your purchase with another product, but you informed us that you wanted a refund, so we cancelled the order at your request, as you only wanted this product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2022
Fast shipping, next day delivery and I didn't need to contact customer service very good I recommend smok-it
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/09/2022
I still haven't received my order, even though I was contacted after the product I ordered was out of stock, in order to offer me a solution, and still nothing after 10 days and, above all, no more news.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/09/2022
Product is good as I have had the ice cream mango before when I was in Paris as the taste stays well. I gave a 3 as it was hard to find under your search and your magnifying search button doesn't really work very well
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/09/2022
Order placed on 05/09/2022 and still nothing received. I have not received any email to follow up on my order. I wrote an email a few days ago which went unanswered. This is the first time I've ordered and I'm quite disappointed. On other sites, I have always received my order within 2 days.
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Response from Smok-it
Hello, your order is waiting for you at the relay point you have selected.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/09/2022
A little long for delivery. Product corresponds to the order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/08/2022
Conforms but products sent 2 days after order, so received after a week because there was Monday, August 15. It would be nice to send the same day or at least the next morning; I had the memory that you were faster.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
Easy to use, simple.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/08/2022
After payment and order validated my products unavailable.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/08/2022
I took the trouble to contact before ordering not to lose time in the end could not use my order ... explanations over the phone serte but no e order anyway ...
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Response from Smok-it
Hello, your order was delivered on Saturday, September 3, for shipments in delivery in 24H we have the option chronopost it was not validated at the time of your order, it was therefore left in standard shipping delivery within 2 to days.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/08/2022
I had to wait a little longer for my order to be processed and delivered, but I received it within three days. good anyway.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/08/2022
still haven't received my parcel in 5 days
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/08/2022
Good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2022
Some purchased products missing but otherwise good service. On the other hand, impossible to buy equipment on this site, prices 20 to 50% more expensive than anywhere else.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 04/08/2022
A little long to send the tracking step
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/07/2022
I have not received part of my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/07/2022
Packaging lacks a little protection
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