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A
Rating: 5 out of 5
Practice
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
Summary of reviews
Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
Reviews 1, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
delivery too long
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A
Rating: 5 out of 5
Perfect order. Very serious
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A
Rating: 5 out of 5
Top!!!
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A
Rating: 5 out of 5
easy to find the products and satisfied fast order perfect delivery Thank you
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A
Rating: 5 out of 5
deadlines respected order conformity never a problem
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A
Rating: 5 out of 5
order conforms to delivery deadlines
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A
Rating: 5 out of 5
Fast delivery never had a problem
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A
Rating: 1 out of 5
I've been waiting two weeks for my order and the website said it would take 48 to 72 hours. I'm very disappointed.
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Response from Smok-it
Your parcel left our warehouse the day after you placed your order. According to the history, the parcel is still on its way. The delivery time we announce is not the same for international deliveries as it is for deliveries to France. For your country, it normally takes between 3 and 8 days, excluding Saturdays, Sundays and public holidays.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Delivery in accordance with my order. However, there was a small problem with delivery: 7 days between my order and delivery...that's a bit long.
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A
Rating: 5 out of 5
perfectly received and identical to the order placed (except for 1 product that was not similar to Brody the black)
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A
Rating: 5 out of 5
Order received very quickly and very efficient e-mail exchanges. Thank you
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A
Rating: 5 out of 5
Satisfied and contact for quick info
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A
Rating: 3 out of 5
Non si capisce lo stato della spedizione
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A
Rating: 5 out of 5
As usual, very fast delivery Unfortunately the penultimate order: American blend "without nicotine ". Did I make a mistake when ordering?
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A
Rating: 5 out of 5
Goede communicatie ook naar het buitenland toe !!!!!
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A
Rating: 5 out of 5
on time bravo
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A
Rating: 5 out of 5
Order received on time and exactly as I expected, thank you very much.
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A
Rating: 5 out of 5
Fast service
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A
Rating: 5 out of 5
Formidable! the best
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A
Rating: 5 out of 5
Top service, super fast and very attractive price. Highly recommend.
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A
Rating: 1 out of 5
6 days to send an order, it's hardly believable. I can't even imagine when I'll receive my order...
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Response from Smok-it
Your order left our premises on 21/10, following a problem with the routing and sorting center, the carrier flashed it yesterday. Unfortunately, once the parcel has been delivered, we have no control over the routing.
A
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
Super, top salesman, restocking very soon
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A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Perfect as usual, delivery within 48 hours.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Order well received , Fast delivery
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A
Rating: 5 out of 5
Very good service as usual.
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A
Rating: 5 out of 5
impeccable, trouble-free service
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A
Rating: 5 out of 5
fine
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A
Rating: 5 out of 5
Fast and careful delivery, and the prices are more than fair. I recommend
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A
Rating: 5 out of 5
Good site I'm glad
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A
Rating: 5 out of 5
On-time delivery, free 10ml vial, attractive packaging
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A
Rating: 5 out of 5
Very good and I recommend
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A
Rating: 5 out of 5
I am very satisfied with the speed of delivery.
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A
Rating: 5 out of 5
excellent service, called me in the UK to offer an alternative when an item was not available, thank you
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A
Rating: 5 out of 5
Fast and compliant
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A
Rating: 5 out of 5
excellent service as always, fast delivery and the website is easy to find what I'm looking for.
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