Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
Very good secure site with a team that listens to customers and helps them solve their problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2019
Hello, super fast and careful delivery! Beautiful material, to test now. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Quick and easy to understand
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Delivery as fast as ever ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
very good no problem, sent to Germany where I live
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Quality products, always a small gift in the order. Fast delivery. Really a good site :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2019
Fast delivery and great products! Perfect service, thank you Smok-it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Compliant order. Very fast. Small gift included. Nothing to say, this site is great. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Perfect, no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
I've been buying from smok'it ever since I started vaping. They're a dynamic, professional team, always ready with good advice. I buy with complete peace of mind from them, good equipment and choice, you can even make your own products. Top site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Everything excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Fast, well-packaged delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2019
No response to messages
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Response from Smok-it
Hello, madam, we reply to messages but at the moment with the vacations we're short-staffed and we're behind with our replies. However, if your request is urgent we have a telephone number mentioned on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2019
Site to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
CLEAR!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2019
My order went very well and I got a juice as a gift to try. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
Attractive prices, good product selection and fast order processing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2019
very good on time, delivery too. i loved the cactus-ciron aroma and the black'n'blue. the choice is wide but the dilutions and descriptions could still be refined. i'd order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Very efficient I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
Once again, very fast delivery with a little gift as a bonus... I can't recommend smoke-it enough!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2019
I feel that you fulfill the commercial spirit perfectly and that your catalog is one of the most complete in all the categories that a vapoteur wants. Quite simply, bravo to you and long life, Chapeau!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2019
A real treat.........................
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2019
Very satisfied and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2019
very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2019
Very fast, plus a product as a gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2019
Very good quality products, received on time. I will recommend this site soon
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/05/2019
No particular worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Perfect, ultra-fast delivery, compliant product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2019
Perfect, with the possibility of collecting my order directly from the store (Paris 15th arrondissement) I no longer run the risk of seeing my parcel disappear en route, as is unfortunately all too often the case, and only 24 hours between the order and collection!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2019
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2019
Good, simple and concise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
always so satisfied, reasonable prices, ultra fast delivery. See you soon for a next order. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
very happy with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2019
Plenty of choice, right price, simple and fast.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/06/2019
No news about the parcel I ordered.
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Response from Smok-it
Hello, your order has been validated on Sunday, it has been taken into account the next day and has been shipped Tuesday late in the day, due to a delay on the entry of tracking numbers we will communicate this Wednesday in the afternoon. Sincerely
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