Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 508 published reviews
5 2 791 80% 4 383 11% 3 149 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2015
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2015
Impeccable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2015
fast and free delivery. Nothing negative to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/05/2015
Perfect as usual. Thank you very much
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/05/2015
Hello, I placed an order on 28.04.2015 for some products. Today is 11.05.2015 and I still haven't received anything. For a delivery that was supposed to be made within 2 or 3 days, I find this very light.<br /> Greetings.<br /> Mercédés Bondet
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2015
-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2015
The person at the "Motte-Picquet" sales outlet was very kind and helpful.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2015
The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2015
short
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
order conformed and delivered quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
fast delivery, as expected and discount applied: perfect :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2015
quality products .<br /> fast and courteous telephone contact .<br /> ultra-fast shipping .<br /> interesting loyalty vouchers .<br /> long life to you .
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