Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1, 4 and 5 stars

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DENIS C.
Rating: 5 out of 5
following a purchase from 13/05/2024
at the top
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raphael N.
Rating: 5 out of 5
following a purchase from 20/05/2024
No problem at all
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Olivier H.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very good, impeccable service, careful and attentive. Fast navigation on the site to find my product, no need to contact support, and delivery within a day.
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Emmanuelle F.
Rating: 5 out of 5
following a purchase from 16/05/2024
Perfect, fast and careful shipment, I highly recommend it.
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CABES M.
Rating: 5 out of 5
following a purchase from 14/05/2024
Speed, neat presentation I can only be satisfied.
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Oliver R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Fine
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Sam Y.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very user-friendly site and orders quickly entered and validated. Request for delivery time immediately taken into account.
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Olivier H.
Rating: 5 out of 5
following a purchase from 09/05/2024
Very good, impeccable service, careful and attentive. I recommend! Fast navigation on the site, very fast processing of my request and delivery in one day. I like smok-it.
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Erik D.
Rating: 4 out of 5
following a purchase from 05/05/2024
The order was processed in two stages, as half the products were not available. Customer service offered to change the nicotine dosage (20mg instead of 10mg). A pity.
Delivery on time, however.
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Graham B.
Rating: 5 out of 5
following a purchase from 28/04/2024
Good, speedy service from Smok-It. Their international shipment arrived within 7 days from order, to the U.K. Thanks, Smok-It.
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Philippe O.
Rating: 5 out of 5
following a purchase from 23/04/2024
Fine, thank you.
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eric D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Order completed quickly and received on time.
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Olivier H.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast navigation on the site to find my product, next-day delivery, no need to call after-sales service. Perfect Very good, impeccable service, careful and attentive. I'd recommend it!
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Bruno B.
Rating: 5 out of 5
following a purchase from 29/04/2024
As usual for over five years, arrived on time, no problem ....
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David L.
Rating: 5 out of 5
following a purchase from 29/04/2024
no worries, as usual
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Jean Marie K.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very responsive at competitive prices
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Olivier H.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very good, impeccable service, careful and attentive. I recommend! 1 day turnaround and fast delivery.
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Stephane S.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very happy with Smok-it, good products, super fast delivery
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Serge D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Package still not received
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Olivier H.
Rating: 5 out of 5
following a purchase from 02/04/2024
Very good, impeccable service, careful and attentive. I recommend it!
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alain B.
Rating: 5 out of 5
following a purchase from 22/04/2024
Satisfied and very clear site to browse.
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Olivier H.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very good, impeccable service, careful and attentive. Fast navigation on the site to find my product, slow delivery due to postal service.
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Antoine R.
Rating: 5 out of 5
following a purchase from 10/04/2024
Perfect! Particularly appreciable: fast, careful shipping; available, responsive and efficient after-sales service. Site to be unreservedly recommended.
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Olivier H.
Rating: 4 out of 5
following a purchase from 11/04/2024
Good, no problems to report. Fast navigation on the site, slow delivery due to the post office, but satisfied.
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Myriam P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Fast delivery, attractive prices
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Carole E.
Rating: 5 out of 5
following a purchase from 28/03/2024
Order received promptly and telephone contact was excellent.
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Jerome G.
Rating: 5 out of 5
following a purchase from 11/04/2024
Excellent service. Fast and accurate delivery.
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Yves C.
Rating: 5 out of 5
following a purchase from 01/04/2024
Finally a site that has stock, I recommend...
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Stephane S.
Rating: 5 out of 5
following a purchase from 12/04/2024
very good, good products and fast delivery
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Jane L.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super As usual
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Lou Z.
Rating: 5 out of 5
following a purchase from 02/04/2024
Top customer service, I was mistaken about the PG/VG ratio and we were able to make the exchange without a hitch. The prices are perfectly acceptable. I recommend them!
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Francesco F.
Rating: 5 out of 5
following a purchase from 14/04/2024
Tour bien
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Gildas F.
Rating: 4 out of 5
following a purchase from 05/04/2024
ras :)
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David L.
Rating: 4 out of 5
following a purchase from 04/04/2024
no worries, very good site, smooth and efficient delivery
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domingos M.
Rating: 4 out of 5
following a purchase from 11/04/2024
Order received only on 19/04 !!!!!!
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Sylvette B.
Rating: 4 out of 5
following a purchase from 07/04/2024
Delivery too long.
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Carine D.
Rating: 5 out of 5
following a purchase from 05/04/2024
Perfect.fast shipping
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VALERIE T.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect
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CAROLE B.
Rating: 5 out of 5
following a purchase from 26/03/2024
Perfect, very fast as usual
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Marc R.
Rating: 5 out of 5
following a purchase from 28/03/2024
nothing to say perfect i recommend
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