Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1, 4 and 5 stars

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A
Andrew S.
Rating: 5 out of 5
following a purchase from 15/06/2024
Excellent service
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Jane L.
Rating: 5 out of 5
following a purchase from 20/06/2024
Still very good.
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Garry C.
Rating: 5 out of 5
following a purchase from 20/06/2024
Very fast delivery thanks for the free gift
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Thierry M.
Rating: 5 out of 5
following a purchase from 18/06/2024
Top, order arrived in a week. All ok as ordered
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Valérie L.
Rating: 5 out of 5
following a purchase from 18/06/2024
Fast delivery, I recommend
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Patrick G.
Rating: 5 out of 5
following a purchase from 14/06/2024
Prima service snelle levering
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Cabes M.
Rating: 5 out of 5
following a purchase from 13/06/2024
I have placed many orders and always receive the same quality of service.
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Carole B.
Rating: 5 out of 5
following a purchase from 03/06/2024
VERY GOOD IMPECCABLE SERVICE CAREFUL AND ATTENTIVE. I RECOMMEND
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Maud M.
Rating: 5 out of 5
following a purchase from 08/06/2024
Top as usual!
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Nedime W.
Rating: 5 out of 5
following a purchase from 06/06/2024
Tolle Ware, schneller Versand, voll guter Geruch
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Matti H.
Rating: 5 out of 5
following a purchase from 06/06/2024
The service was good and very fast, ten points for that.
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Olivier H.
Rating: 4 out of 5
following a purchase from 06/06/2024
Fast navigation on the site to find the product Fast delivery despite the fact that I had requested a parcel and it arrived as a tracked letter Good overall
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Mickaëla F.
Rating: 5 out of 5
following a purchase from 03/06/2024
A very complete site. Fast shipping. Very good.
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Peter F.
Rating: 5 out of 5
following a purchase from 24/05/2024
Schnelle Lieferung. Netter Kontakt. Qualitativ hochwertige Wäre.
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Sam Y.
Rating: 5 out of 5
following a purchase from 30/05/2024
Efficient customer service, order received promptly.
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 28/05/2024
Good product selection at a good price
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Anthony D.
Rating: 5 out of 5
following a purchase from 29/05/2024
always at the top!
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Olivier H.
Rating: 5 out of 5
following a purchase from 30/05/2024
Very good, impeccable service, careful and attentive. I recommend it! Fast processing and next day delivery. I am very satisfied.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 30/05/2024
Reliable site with attractive rates and fast, top-notch delivery.
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Jhonny S.
Rating: 5 out of 5
following a purchase from 28/05/2024
All very good!
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David L.
Rating: 5 out of 5
following a purchase from 02/05/2024
Fast international delivery
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Patrick G.
Rating: 5 out of 5
following a purchase from 25/05/2024
Prima service snelle levering
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Patrick G.
Rating: 5 out of 5
following a purchase from 25/05/2024
Prima service snelle levering
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Frederic D.
Rating: 5 out of 5
following a purchase from 23/05/2024
Surely very good but before sending a notification I would like to receive my order. Please send these notifications after proof of receipt of package
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Denis C.
Rating: 5 out of 5
following a purchase from 13/05/2024
at the top
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Raphael N.
Rating: 5 out of 5
following a purchase from 20/05/2024
No problem at all
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Olivier H.
Rating: 5 out of 5
following a purchase from 20/05/2024
Very good, impeccable service, careful and attentive. Fast navigation on the site to find my product, no need to contact support, and delivery within a day.
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Emmanuelle F.
Rating: 5 out of 5
following a purchase from 16/05/2024
Perfect, fast and careful shipment, I highly recommend it.
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Cabes M.
Rating: 5 out of 5
following a purchase from 14/05/2024
Speed, neat presentation I can only be satisfied.
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Oliver R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Fine
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Sam Y.
Rating: 5 out of 5
following a purchase from 06/05/2024
Very user-friendly site and orders quickly entered and validated. Request for delivery time immediately taken into account.
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Olivier H.
Rating: 5 out of 5
following a purchase from 09/05/2024
Very good, impeccable service, careful and attentive. I recommend! Fast navigation on the site, very fast processing of my request and delivery in one day. I like smok-it.
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Erik D.
Rating: 4 out of 5
following a purchase from 05/05/2024
The order was processed in two stages, as half the products were not available. Customer service offered to change the nicotine dosage (20mg instead of 10mg). A pity.
Delivery on time, however.
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Graham B.
Rating: 5 out of 5
following a purchase from 28/04/2024
Good, speedy service from Smok-It. Their international shipment arrived within 7 days from order, to the U.K. Thanks, Smok-It.
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Philippe O.
Rating: 5 out of 5
following a purchase from 23/04/2024
Fine, thank you.
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Eric D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Order completed quickly and received on time.
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Olivier H.
Rating: 5 out of 5
following a purchase from 01/05/2024
Fast navigation on the site to find my product, next-day delivery, no need to call after-sales service. Perfect Very good, impeccable service, careful and attentive. I'd recommend it!
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Bruno B.
Rating: 5 out of 5
following a purchase from 29/04/2024
As usual for over five years, arrived on time, no problem ....
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David L.
Rating: 5 out of 5
following a purchase from 29/04/2024
no worries, as usual
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Jean Marie K.
Rating: 5 out of 5
following a purchase from 29/04/2024
Very responsive at competitive prices
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