Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.
I find the delivery fast...very fast even compared to the site where I usually buy them... Too bad they are more expensive... Otherwise they would have had new loyal customers.... But I keep them under the elbow in case of emergency anyway...!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
Navigation is perfect it's fast it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
I have nothing to say! I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
The delivery is fast and the quality of the purchase is top notch plus the little gifts you give each time I find it very tedious on your part.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2019
Fast delivery and compliant products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
good site, to be recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2019
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2019
Reliable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2019
Easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2019
Thank you for your information. Ordered Tuesday evening, delivered Thursday. Impeccable. Serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2019
-requested information on a product before ordering, quick response. -ordered on Wednesday and received the following Tuesday. clear and easy site,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2019
Good, no problems to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/07/2019
I'm always completely satisfied with smoke-it! Really nothing to complain about, fast delivery, always a little gift in the parcel, it's my only supplier of electronic cigarettes!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
Quick to find what I was looking for at a good price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
Super fast delivery and thanks for the goodies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
site well designed delivery received quickly and complies with the request and accompanied by a small gift, pleasantly surprised :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2019
umpteenth order and still at the top ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
always perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2019
Package received promptly, liquid well packaged. Attractive prices when you buy in batches.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
Fast service. Fair price... for a physical network store.
No complaints.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2019
Fast delivery, top customer service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2019
Package never received, claim pending, loss of time insured damage...
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Response from Smok-it
If this happens to you often, as you told us on the phone, we advise you in the future to request delivery at a parcel relay or post office, as we suggest on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2019
Very good secure site with a team that listens to customers and helps them solve their problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2019
Hello, super fast and careful delivery! Beautiful material, to test now. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2019
Quick and easy to understand
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2019
Delivery as fast as ever ;-)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/07/2019
very good no problem, sent to Germany where I live
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2019
Quality products, always a small gift in the order. Fast delivery. Really a good site :)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2019
Fast delivery and great products! Perfect service, thank you Smok-it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Compliant order. Very fast. Small gift included. Nothing to say, this site is great. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
Perfect, no worries
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2019
I've been buying from smok'it ever since I started vaping. They're a dynamic, professional team, always ready with good advice. I buy with complete peace of mind from them, good equipment and choice, you can even make your own products. Top site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2019
Everything excellent!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2019
Fast, well-packaged delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/07/2019
No response to messages
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Response from Smok-it
Hello, madam, we reply to messages but at the moment with the vacations we're short-staffed and we're behind with our replies. However, if your request is urgent we have a telephone number mentioned on the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2019
Site to be recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/07/2019
not too bad
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
CLEAR!
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