Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/10/2022
Top service, super fast and very attractive price. Highly recommend.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/10/2022
6 days to send an order, it's hardly believable. I can't even imagine when I'll receive my order...
Translated reviews
Response from Smok-it
Your order left our premises on 21/10, following a problem with the routing and sorting center, the carrier flashed it yesterday. Unfortunately, once the parcel has been delivered, we have no control over the routing.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Top
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/10/2022
Super, top salesman, restocking very soon
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2022
Perfect as usual, delivery within 48 hours.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2022
Perfect
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/10/2022
Order well received , Fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
Very good service as usual.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/10/2022
impeccable, trouble-free service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
fine
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2022
Fast and careful delivery, and the prices are more than fair. I recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/10/2022
Good site I'm glad
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/10/2022
On-time delivery, free 10ml vial, attractive packaging
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/09/2022
Very good and I recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/10/2022
I am very satisfied with the speed of delivery.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/10/2022
excellent service, called me in the UK to offer an alternative when an item was not available, thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/09/2022
Fast and compliant
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2022
excellent service as always, fast delivery and the website is easy to find what I'm looking for.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/09/2022
Almost 1 year of loyalty and still a pleasure to order, efficient after-sales service!
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/09/2022
Promotional products supposedly available at the time of ordering, then payment validated and finally the order cancelled on the grounds of a stock error. No commercial gesture, of course.
Translated reviews
Response from Smok-it
Sir, we informed you that the product you had ordered was out of stock, as it was not up to date, and the manufacturer had stopped production. We offered to replace your purchase with another product, but you informed us that you wanted a refund, so we cancelled the order at your request, as you only wanted this product.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2022
good service from Smokit, fast delivery in the UK, would highly recommend this company. Thank you
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
Very good
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/09/2022
RAS As usual. speed, well-packaged product that met my expectations.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2022
Delighted!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2022
Fast shipping, disposable cbd Le chanvrier suisse lemon with good taste. I've ordered several times and never been disappointed.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Very professional
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
Very good service.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/09/2022
I still haven't received my order, even though I was contacted after the product I ordered was out of stock, in order to offer me a solution, and still nothing after 10 days and, above all, no more news.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2022
Azerty
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
fine
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2022
very good,impeccable service,fast delivery,to be recommended
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/09/2022
Perfect for all levels
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2022
Excellent site nothing to say
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/09/2022
Order placed on 05/09/2022 and still nothing received. I have not received any email to follow up on my order. I wrote an email a few days ago which went unanswered. This is the first time I've ordered and I'm quite disappointed. On other sites, I have always received my order within 2 days.
Translated reviews
Response from Smok-it
Hello, your order is waiting for you at the relay point you have selected.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/09/2022
Delighted with this 1st order. Fast delivery. Well scented products
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2022
Thank you.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 29/08/2022
I took the trouble to contact before ordering not to lose time in the end could not use my order ... explanations over the phone serte but no e order anyway ...
Translated reviews
Response from Smok-it
Hello, your order was delivered on Saturday, September 3, for shipments in delivery in 24H we have the option chronopost it was not validated at the time of your order, it was therefore left in standard shipping delivery within 2 to days.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2022
Nothing different that I've seen elsewhere except the amazing prices!!!!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/08/2022
Ras fast, compliant delivery
Translated reviews
We use cookies for audience measurement and improving user experience.