Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 1 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Super fast shipping (max 48h). Already ordered 3,4x and always super satisfied, received 2x10 ml as a gift to discover new tastes at the top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
Thank you for the quality product and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/08/2022
item was as I expected and delivered quickly
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 24/08/2022
still haven't received my parcel in 5 days
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2022
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/08/2022
Good service. Fast delivery. As always, impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/08/2022
Very fast service and quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
Thanks for the eco of individual cardboard boxes, which generates less waste. Continue (LET'S THINK ABOUT OUR PLANET)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/08/2022
Xxxxxxx
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2022
As always cheap products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2022
Delighted
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
I immediately found the desired product (e-liquid maily quid 11mg) the payment part is new and a little surprising but I managed. I recommend the site smok-it very well for any product ordered.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
It's all very simple and well explained, and the site offers a wide range of choices.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Great customer communication. quick resolution to problems and queries. Thanks
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2022
Impec
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Thank you very much
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Always a nice discount. And always fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Fast and accurate shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very satisfied with my products. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Thanks, Topp
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very good product but they haven't arrived yet
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Order well received .
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 22/07/2022
Order still not received
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Response from Smok-it
Madam, your order was delivered on 29/07/2022.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
The parcel arrived promptly and in the time he said 2nd order and I am satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Fast, efficient... except that I screwed up my order.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 19/07/2022
ordered on 19/07/2022 and here we are on 27/07/2022 I still haven't received anything? IMPOSSIBLE to contact the smok-it site INADMISSIBLE
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Response from Smok-it
Hello, we are questioning our carrier to find out where your package is, in fact more than 5 days without there is no tracking on the routing that is not normal, we will have news no later than tomorrow late morning, we have several support to contact us as the mobile, a landline, an email address contact and facebook, if during a call you can not get us on the mobile for example, you can leave a message to which we respond systematically.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Delivery in 24 hours!! never any error in the orders...all good guys!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Quick order and fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Very good fresh products as I like
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Clear, precise, easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
as far as navigating the site is concerned, it's clear and easy to find, despite the change in payment method. i didn't have to deal with the service department because the order arrived very early. i recommend the smok it site.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 11/07/2022
Order never received!
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Response from Smok-it
Hello, your order was dispatched on Monday 18 July.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/07/2022
good choice and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
ras, never a problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
All correct
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Very good, as always. Thank you very much!
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