Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Perfect received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Very satisfied with this site. Delivery time longer than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Top with their customer and always had a little gift. Thanks to the team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Wide selection, attractive prices and fast shipping! Very good shop that I would recommend to my friends and family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2020
Great site, easy to order, very good product, recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2020
Very professional, I appreciate the fact that they phoned me to inform me to change the product to be delivered on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Efficient, fast and trustworthy. I recommend it!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Always a great selection, super fast delivery, and very attentive to customer needs! All the best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Always on top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2020
Excellent I only order from you now. No more trips to the store. Top service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Fast shipping and tracking at every stage. Very very serious and professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2020
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2020
Nothing to say fast not too expensive and good customer feedback seller again thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2020
As fast and efficient as ever
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/06/2020
Order placed on 7/06, here we are on 10/06 after sending an email I learn that it is still not shipped without any explanation or excuse. Add to this a delay of easily a week before receiving the collissimo, so it takes 15 days to receive an order. This is the last time for me!
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Response from Smok-it
Sir, your order was placed on the 7th, which was a Sunday and therefore could not be dispatched the same day. As a result, it could only be processed from Monday 8th, and with the heavy flow of orders over the weekend, your order was dispatched on Wednesday 10th in the morning. You state that the delivery time is 15 days, whereas we sent it that day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Pleasant site, lots of choice
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2020
I paid for express delivery, but I still haven't received my parcel, thank you! Hi
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Response from Smok-it
Sir, due to the current situation concerning covid, express delivery may not be possible within 24 hours in certain regions. Your order left on Thursday 04/06 and there is no Saturday delivery, so it has been postponed to Monday.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2020
Super product Super team!!! I validate at 100000000%
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Fast delivery, always a little attention in the parcel, possibility of getting discount vouchers thanks to our loyalty! Top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Easy navigation. Product as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/05/2020
Very good products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2020
Perfect!!! As always. Very serious site. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2020
RAPID
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
As ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/05/2020
Very fast and good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Delivery as fast as ever.
I really recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Always perfect even during this long period you were there BRAVO
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Great responsiveness and relevant, pleasant advice. I recommend them!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2020
Fast order delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/05/2020
As requested
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
friendly staff and very fast order processing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Super fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Ergonomic and reliable site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/05/2020
At the top
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2020
Price more than correct, very fast delivery 4 days to arrive in Belgium, I say hats off and thank you.
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