Customer reviews of Smok-it

9,2 /10

Based on 3 511 published reviews

5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 15/12/2018 à 09h52 following a purchase from 06/12/2018

First order on this site. Fast delivery and exactly what I ordered. I recommend ;-)

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Acheteur Vérifié

Published on 15/12/2018 à 00h04 following a purchase from 10/12/2018

Very good.

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Acheteur Vérifié

Published on 13/12/2018 à 16h28 following a purchase from 04/12/2018

more than a week to tell me that the product ordered is no longer available and surprised to see that what I buy does not meet my expectations

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Response from Smok-it Published on 13/12/2018

Hello, we understand your disappointment, it took a long time because we were looking for a solution to find the right item at the right rate and the importer told us that he did not maintain the reference in 6mg, we offered you 3mg with no obligation to change on our part, if it did not suit you we would have refunded the sale.

Acheteur Vérifié

Published on 13/12/2018 à 14h55 following a purchase from 10/12/2018

Fast order delivery

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Acheteur Vérifié

Published on 10/12/2018 à 12h14 following a purchase from 02/12/2018

Very good. Good products and fast delivery. I approve.

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Acheteur Vérifié

Published on 10/12/2018 à 07h38 following a purchase from 30/11/2018

Very good

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Acheteur Vérifié

Published on 09/12/2018 à 09h00 following a purchase from 04/12/2018

Very fast shipping

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Acheteur Vérifié

Published on 02/12/2018 à 11h06 following a purchase from 27/11/2018

Fast and efficient.

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Acheteur Vérifié

Published on 01/12/2018 à 14h19 following a purchase from 23/11/2018

Very good! Never a problem!

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Acheteur Vérifié

Published on 01/12/2018 à 13h57 following a purchase from 24/11/2018

Very good product

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Acheteur Vérifié

Published on 30/11/2018 à 18h07 following a purchase from 22/11/2018

Clear and simple

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Acheteur Vérifié

Published on 30/11/2018 à 13h16 following a purchase from 24/11/2018

Very good site Top customer service

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Acheteur Vérifié

Published on 29/11/2018 à 13h05 following a purchase from 25/11/2018

Super fast delivery and very well packaged

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Acheteur Vérifié

Published on 29/11/2018 à 05h07 following a purchase from 23/11/2018

always perfect Thank you

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Acheteur Vérifié

Published on 19/11/2018 à 11h12 following a purchase from 09/11/2018

perfect, tés bien

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Acheteur Vérifié

Published on 19/11/2018 à 08h28 following a purchase from 14/11/2018

Complete order received promptly with goodies

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Acheteur Vérifié

Published on 15/11/2018 à 20h47 following a purchase from 06/11/2018

serious and very fast

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Acheteur Vérifié

Published on 15/11/2018 à 11h55 following a purchase from 01/11/2018

Easy-to-use site with clear explanations Very good

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Acheteur Vérifié

Published on 05/11/2018 à 22h07 following a purchase from 31/10/2018

Serious, fast service

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Acheteur Vérifié

Published on 04/11/2018 à 11h34 following a purchase from 29/10/2018

perfect

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Acheteur Vérifié

Published on 27/10/2018 à 16h23 following a purchase from 21/10/2018

very satisfied, thank you

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Acheteur Vérifié

Published on 26/10/2018 à 02h01 following a purchase from 15/10/2018

Super

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Acheteur Vérifié

Published on 25/10/2018 à 13h04 following a purchase from 22/10/2018

Very good

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Acheteur Vérifié

Published on 23/10/2018 à 23h27 following a purchase from 15/10/2018

very good - I recommend

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Acheteur Vérifié

Published on 22/10/2018 à 18h43 following a purchase from 19/10/2018

very fast

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Acheteur Vérifié

Published on 21/10/2018 à 19h52 following a purchase from 17/10/2018

Very serious site, fast delivery... thank you

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Acheteur Vérifié

Published on 15/10/2018 à 16h11 following a purchase from 03/10/2018

The site is easy to use, to create an account it only takes a few minutes I received my package 2 days after my order is rather fast I had ordered the kit ego aio and I was offered an e liquid as a gift in my package.I highly recommend this site.

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Acheteur Vérifié

Published on 06/10/2018 à 12h57 following a purchase from 28/09/2018

Good products and fast delivery

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Acheteur Vérifié

Published on 29/09/2018 à 19h01 following a purchase from 21/09/2018

I recommend. great vape liquid. Plus it comes with free nicotine, great!!! Thanks to the whole SMOK/IT team.

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Acheteur Vérifié

Published on 29/09/2018 à 08h44 following a purchase from 16/09/2018

perfect

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Acheteur Vérifié

Published on 27/09/2018 à 06h41 following a purchase from 17/09/2018

Fast delivery

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Acheteur Vérifié

Published on 24/09/2018 à 18h03 following a purchase from 11/09/2018

alles oke

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Acheteur Vérifié

Published on 23/09/2018 à 13h48 following a purchase from 15/09/2018

Their website is full of errors on the product descriptions. They indicate some liquids in 50/50 and when I receive them it's actually 20/80 . When I inform them of the problem, there's nothing wrong with them. The e-mail replies are surprising. First and last order with themw

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Response from Smok-it Published on 24/09/2018

You alerted us to the fact that these liquids didn't have the same PG/VG ratio on the site as those you received, so we granted you a return at our expense, we couldn't do any better. For information, we had indicated 50/50 and you got them in 30/70 and not 20/80.

Acheteur Vérifié

Published on 17/09/2018 à 12h55 following a purchase from 11/09/2018

On time. Responsive customer service

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Acheteur Vérifié

Published on 17/09/2018 à 10h35 following a purchase from 10/09/2018

Nickel. nothing to add

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Acheteur Vérifié

Published on 16/09/2018 à 15h57 following a purchase from 09/09/2018

Very good site, fast delivery.
I highly recommend it.

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Acheteur Vérifié

Published on 15/09/2018 à 14h16 following a purchase from 04/09/2018

Very fast! Package received very quickly overseas. Thank you

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Acheteur Vérifié

Published on 14/09/2018 à 22h48 following a purchase from 05/09/2018

Quick, easy, nothing to complain about!

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Acheteur Vérifié

Published on 10/09/2018 à 15h24 following a purchase from 05/09/2018

Very good I received it as expected

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Acheteur Vérifié

Published on 09/09/2018 à 16h18 following a purchase from 04/09/2018

received in less than 2 days, so already very satisfied, top packaging very well presented, really very pleased with the service.

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