Customer reviews of Smok-it

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Dennis D.

Rating: 5 out of 5

Published on 31/12/2023 à 15h22 following a purchase from 26/12/2023

-

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Jean-luc P.

Rating: 5 out of 5

Published on 29/12/2023 à 11h38 following a purchase from 15/12/2023

great service, site to recommend

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Qasim A.

Rating: 5 out of 5

Published on 28/12/2023 à 11h12 following a purchase from 13/12/2023

Super super

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Jane L.

Rating: 5 out of 5

Published on 27/12/2023 à 15h58 following a purchase from 22/12/2023

Never ever disappointed. Super friendly team. Thanks again.

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Jean-luc P.

Rating: 5 out of 5

Published on 24/12/2023 à 13h10 following a purchase from 19/12/2023

as always, impeccable service

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Olivier H.

Rating: 5 out of 5

Published on 24/12/2023 à 12h20 following a purchase from 19/12/2023

Fast navigation on the site to find the liquid, very fast delivery, no need to contact customer service. Overall satisfied with smok-it, which I recommend.

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Aude D.

Rating: 5 out of 5

Published on 20/12/2023 à 09h55 following a purchase from 06/12/2023

Fast and neat. Impeccable service! We recommend it!

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jacques R.

Rating: 5 out of 5

Published on 18/12/2023 à 15h06 following a purchase from 13/12/2023

Snelle levering

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Perig M.

Rating: 5 out of 5

Published on 16/12/2023 à 18h52 following a purchase from 11/12/2023

All right!

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Olivier H.

Rating: 4 out of 5

Published on 16/12/2023 à 10h24 following a purchase from 10/12/2023

Fast navigation on the site to find my liquid, fast delivery, no need to contact customer service, satisfied with my order, which met my expectations.

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GRAZIELLA S.

Rating: 5 out of 5

Published on 14/12/2023 à 08h11 following a purchase from 07/12/2023

Just perfect

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Christophe F.

Rating: 5 out of 5

Published on 13/12/2023 à 12h55 following a purchase from 08/12/2023

Very good, impeccable service, careful and attentive. I recommend it!

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Response from Smok-it Published on 13/12/2023

Thank you Christophe for your opinion! Have a great evening and enjoy your vape!

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Axel A.

Rating: 5 out of 5

Published on 11/12/2023 à 22h44 following a purchase from 26/11/2023

Efficient, attentive customer service

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Response from Smok-it Published on 12/12/2023

Hello Axel, thank you for your review! We're glad you enjoyed your experience! Best regards,

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Christian F.

Rating: 5 out of 5

Published on 11/12/2023 à 20h07 following a purchase from 06/12/2023

Everything is perfect and I wouldn't hesitate to recommend you, see you soon for other orders.

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Response from Smok-it Published on 12/12/2023

Thank you Christian, and let's just say: See you soon for your next order! Have a nice day and good vape!

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MP G.

Rating: 5 out of 5

Published on 10/12/2023 à 21h39 following a purchase from 03/12/2023

Fast and accurate delivery. Thank you

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Response from Smok-it Published on 12/12/2023

Thank you for your feedback! We wish you a very nice day!

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Michel D.

Rating: 5 out of 5

Published on 10/12/2023 à 20h57 following a purchase from 03/12/2023

Very good, impeccable service

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Response from Smok-it Published on 12/12/2023

Hello Michel! We're delighted to hear that! Have a good day and happy vaping!

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Olivier H.

Rating: 4 out of 5

Published on 09/12/2023 à 12h03 following a purchase from 02/12/2023

Fast site navigation, equally fast delivery, no need to contact customer service, satisfied overall.

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Barbara M.

Rating: 5 out of 5

Published on 09/12/2023 à 11h40 following a purchase from 25/11/2023

As usual, excellent service and products. Very responsive customer service. A satisfied customer

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Catherine J.

Rating: 5 out of 5

Published on 08/12/2023 à 17h21 following a purchase from 02/12/2023

Great customer service, fast and secure shipping, I highly recommend it. Thank you!

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Gilbert A.

Rating: 5 out of 5

Published on 08/12/2023 à 08h32 following a purchase from 03/12/2023

Well received in a short time

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Dias B.

Rating: 3 out of 5

Published on 07/12/2023 à 17h10 following a purchase from 01/12/2023

I have not yet received the product

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Patrick N.

Rating: 5 out of 5

Published on 07/12/2023 à 10h22 following a purchase from 23/11/2023

Always delivered on time, thanks SMOKIT

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Response from Smok-it Published on 07/12/2023

Thank you Patrick for sharing your opinion! Have a nice day!

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Daniela S.

Rating: 5 out of 5

Published on 07/12/2023 à 10h02 following a purchase from 30/11/2023

Not always easy to use

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Response from Smok-it Published on 07/12/2023

Hello Daniela, Thank you for your feedback. We always try to make life easier for our users when they browse our site. If you could let us know about any problems you encounter so that we can resolve them, we'd be very grateful. You can write to us at [email protected] or call us on 01 42 72 81 56. We look forward to hearing from you, and wish you a very pleasant day.

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Simon B.

Rating: 4 out of 5

Published on 06/12/2023 à 03h58 following a purchase from 23/11/2023

Very good choice, quality products. Just one reservation about the speed of shipment: an order from France destination France took a week (Thursday to Thursday) to arrive. Of course in eco mode. But I have orders from Germany that arrive in 4 days, eco mode.

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Response from Smok-it Published on 07/12/2023

Hello Simon, Thank you for your feedback! We try to do our best with regards to shipping, and unfortunately at times orders can take longer due to supplier restocking. We hope your experience will be better next time! A very nice day to you!

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Laurence R.

Rating: 5 out of 5

Published on 02/12/2023 à 12h10 following a purchase from 26/11/2023

ALL CLEAR.

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Response from Smok-it Published on 07/12/2023

Thanks Laurence! Have a great day, and happy vaping!

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Olivier H.

Rating: 4 out of 5

Published on 02/12/2023 à 11h17 following a purchase from 25/11/2023

Fast navigation on the site, fast delivery despite an error in the address, in fact it was 21/37 rue de stalingrad instead of staligrad but the delivery was corrected by the post office so it arrived at its destination quickly.

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Response from Smok-it Published on 07/12/2023

Thank you Olivier for your opinion! We'll make sure we don't make the same mistake again! Have a great day, and happy vaping!

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Christiane L.

Rating: 5 out of 5

Published on 02/12/2023 à 08h23 following a purchase from 26/11/2023

Perfect

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Response from Smok-it Published on 07/12/2023

Thank you Christiane! We're delighted! Have a great day and happy vaping!

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Carine D.

Rating: 5 out of 5

Published on 01/12/2023 à 17h23 following a purchase from 25/11/2023

Perfect

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Response from Smok-it Published on 07/12/2023

We are delighted Carine! Have a nice day !

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raphael N.

Rating: 5 out of 5

Published on 01/12/2023 à 16h24 following a purchase from 25/11/2023

Never a problem

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Response from Smok-it Published on 07/12/2023

Thank you Raphael for sharing your experience! All the best,

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Georges G.

Rating: 5 out of 5

Published on 01/12/2023 à 14h06 following a purchase from 26/11/2023

Very good overall

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Response from Smok-it Published on 07/12/2023

Thank you Georges for sharing your thoughts on your experience! Have a good day, and happy vaping!

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Olivier H.

Rating: 4 out of 5

Published on 30/11/2023 à 09h27 following a purchase from 06/11/2023

Fast navigation on the site, fast delivery despite problems with the post office, I didn't need to contact customer service, satisfied overall.

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Vladyslav S.

Rating: 5 out of 5

Published on 28/11/2023 à 10h03 following a purchase from 22/11/2023

All ok

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Response from Smok-it Published on 07/12/2023

Thank you very much Vladyslav! Have a great day !

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Olivier H.

Rating: 5 out of 5

Published on 23/11/2023 à 12h32 following a purchase from 18/11/2023

Fast navigation on the site, fast delivery, I didn't need to contact the service department, satisfied in general. Nice bottle with easy opening and the more you order the cheaper it is. Good value for money.

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Response from Smok-it Published on 07/12/2023

Thank you Olivier, we are delighted that you are able to take advantage of our sliding scale offers and that you appreciate our promotions! Best regards,

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laetitia F.

Rating: 4 out of 5

Published on 21/11/2023 à 08h10 following a purchase from 06/11/2023

The only thing that really disappointed me is that I placed my order on 6/11 I paid 4.90 € to be delivered in 3 days, but it was posted that 13/11 is 1 week after my order that I received in 10 days instead of 3 days! I find this unacceptable!

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Response from Smok-it Published on 21/11/2023

Hello Laetitia, Thank you for your comment, and we're sorry that your experience with us was not optimal. To clarify a few points, unfortunately we were affected by a delay in a supplier's order following a reorganization of postal collection that was imposed on us, as well as the public holiday that impacted the post office and its shipments. We hope this experience won't prevent you from trying again with us in the future! By the way, postage (4.90€) is free on purchases of 30€ or more! Wishing you a very good day Laetitia, and I hope to see you next time. Happy Vape!

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Adrien C.

Rating: 5 out of 5

Published on 20/11/2023 à 14h21 following a purchase from 15/11/2023

Always at the top nothing to report Always happy with my purchases.

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Response from Smok-it Published on 21/11/2023

Thank you Adrien for your loyalty and we are happy to know that you like to visit us !

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Annette B.

Rating: 5 out of 5

Published on 19/11/2023 à 11h07 following a purchase from 13/11/2023

as usual very good service

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Olivier H.

Rating: 5 out of 5

Published on 16/11/2023 à 14h43 following a purchase from 11/11/2023

Fast navigation on the site, fast delivery, I didn't need to contact the service department, satisfied in general. Nice bottle with easy opening and the more you order the cheaper it is. Good value for money.

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Response from Smok-it Published on 21/11/2023

Thank you Olivier for sharing your experience! We are very happy to have been able to satisfy you! Have a great day and happy vaping!

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Olivier H.

Rating: 4 out of 5

Published on 16/11/2023 à 10h34 following a purchase from 31/10/2023

Fast navigation on the site, fast delivery, I didn't need to contact the customer service team, generally satisfied.

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Natacha G.

Rating: 5 out of 5

Published on 16/11/2023 à 10h10 following a purchase from 10/11/2023

Fast

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Response from Smok-it Published on 21/11/2023

Thank you Natacha for your opinion! Speed is indeed our goal!

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Christophe F.

Rating: 5 out of 5

Published on 14/11/2023 à 18h05 following a purchase from 08/11/2023

A clear site, good advice on the phone, great!

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Response from Smok-it Published on 21/11/2023

Thank you Christophe for your review. We're delighted to have been able to give you the best possible advice!