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Rating: 5 out of 5
Perfect as usual
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Customer reviews of Smok-it
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
Summary of reviews
Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.
Reviews 2, 3, 4 and 5 stars
Reset filtersA
Rating: 2 out of 5
Order arrived late
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Response from Smok-it
We're sorry for the delay, unfortunately the delivery times were lengthened during the confinement period which started on 28/10, the carriers having been overwhelmed with parcels were not able to honor all deliveries within a reasonable time, once the parcel is handed over to the carrier we can do nothing more, moreover the holiday also slowed down the delivery.
A
Rating: 5 out of 5
Everything is perfect, the shipment is fast and careful and the price is very competitive.
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A
Rating: 5 out of 5
Always satisfied, ordered on Sunday and received on Tuesday.
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A
Rating: 5 out of 5
thank you to all the team for the seriousness, and the time of preparation, until the delivery. This evening the envelope was in my box, as expected by the deliveryman. Thank you again for the little attention, which makes us very happy.
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A
Rating: 5 out of 5
Fast, compliant shipping
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A
Rating: 5 out of 5
As every time,perfect!!!! At the top!
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A
Rating: 5 out of 5
Nothing to complain about, order conformed and on time
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A
Rating: 5 out of 5
fast delivery. thank you
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A
Rating: 5 out of 5
No fast problems
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A
Rating: 5 out of 5
always on top
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A
Rating: 5 out of 5
Always ok with my orders, and good value for money.
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A
Rating: 5 out of 5
Very good product very serious seller and very fast in sending the order and fast delivery I recommend
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A
Rating: 5 out of 5
Order shipped quickly and well received.
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A
Rating: 5 out of 5
very well
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A
Rating: 4 out of 5
The products are ok, I only gave 4 stars because I received the wrong machine, I asked for the vape pen nord 22 and I received the vape pen 22, the battery doesn't last even 3 hours and the liquid spells all the time for the airflow system.
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A
Rating: 5 out of 5
Very fast delivery. Serious company!
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A
Rating: 5 out of 5
fast
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A
Rating: 5 out of 5
Perfect! Delivery on time and on schedule.
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A
Rating: 5 out of 5
Quantity discounts, fast delivery
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
As usual, fast and as ordered.
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A
Rating: 5 out of 5
Good, fast follow-up I recommend
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A
Rating: 5 out of 5
It was in the mail. It was super easy without having to wait for someone to deliver it. Thank you!
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A
Rating: 4 out of 5
Order well received, thank you for the gift vial
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A
Rating: 5 out of 5
Efficiency, speed, wide choice of products
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A
Rating: 2 out of 5
"2/3 day delivery" more than a week's wait, let's go over it because of the covid. i had ordered 3 flavours, one of them wasn't the right one, but a different flavour doesn't bother me just that it was 3mg nicotine instead of 20mg so GOOD that's a problem. i know i could have sent it back but considering how long i waited to receive it...
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Response from Smok-it
Madam, we have just checked your order, and it turns out that the vial you received in 3mg is a gift, and not a liquid in exchange for the fruizee spring break, in fact the latter was not sent to you because on the product sheet we indicated that it was 18mg nicotine salt but in fact this product is 18mg standard, following this error, a credit will be generated on your account.
A
Rating: 5 out of 5
Great service, fast delivery
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A
Rating: 2 out of 5
very disappointed, I received my 3 packs in 10mg nicotine when I had ordered in 20mg.
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Response from Smok-it
Hello, we are sorry for this error, we can make you the exchange, we send you a return coupon colissimo to return us the products not conform. Cordially.
A
Rating: 5 out of 5
A very serious and responsive site. I recommend it!
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A
Rating: 5 out of 5
Always perfect, as usual fast delivery, very well packaged product
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Despite an error in my order, since I didn't receive the right electronic cigarette...the responsiveness with which the problem was solved is much more important in my opinion. I am very satisfied with the solutions offered and the kindness shown towards me! I think it's essential to have a support team on the phone, looking for and finding a solution within 30 minutes - well done!
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A
Rating: 5 out of 5
Very satisfied with the site, the advice given when I had questions, and the products.
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Rating: 5 out of 5
Really cheap and top quality! I've been a smoker for over 3 years and thanks to smoke it I've made the switch to electronic cigarettes very easily.
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A
Rating: 5 out of 5
Very good service...listening to the customer...
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A
Rating: 5 out of 5
Deadline met Good quality of service
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A
Rating: 5 out of 5
Fast service
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Reliable and serious site. Deadlines met and good quality products.
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