Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 511 published reviews
5 2 793 80% 4 383 11% 3 150 4% 2 73 2% 1 112 3%

Summary of reviews

Smok-it consistently delivers well-packaged orders with fast and reliable shipping, and customers highlight careful packing, quick delivery, and products arriving as described. The store also shines in product range and value, with many noting a wide selection, clear pricing, and good overall quality across multiple orders. Customer service is repeatedly praised for helpful, informed assistance, friendly staff, and a smooth ordering experience, contributing to ongoing loyalty and repeat purchases. Overall, shoppers report dependable, efficient service, steady reliability, and positive experiences across years of ordering.

Reviews 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2018
Very good! Never a problem!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2018
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2018
Clear and simple
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2018
Very good site Top customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2018
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2018
Super fast delivery and very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/11/2018
always perfect Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2018
perfect, tés bien
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2018
Complete order received promptly with goodies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2018
serious and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2018
Easy-to-use site with clear explanations Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
All right!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2018
slightly long delivery time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/10/2018
Serious, fast service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2018
perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2018
The site is good, the after-sales service much less so,a battery at 9 euros faulty but impossible to change, you have to go to the post office (difficult given my working hours), make the package, etc. ... while I am a loyal customer for several years and I have never sent anything back before.... Other sites like Philips, Amazon...are less fussy and more commercial, they only need a certificate saying that the faulty item has been destroyed. I won't be ordering any more electronics from smok it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/10/2018
very satisfied, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2018
very good - I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/10/2018
very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2018
Very serious site, fast delivery... thank you
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 11/10/2018
I ordered 6 liquids at 3mg and received 5 at 3mg and 1 at 6mg. Shipping a little long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2018
The site is easy to use, to create an account it only takes a few minutes I received my package 2 days after my order is rather fast I had ordered the kit ego aio and I was offered an e liquid as a gift in my package.I highly recommend this site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2018
Normal
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2018
Compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2018
Good products and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2018
Product delivered in accordance with order, slight delay in delivery tracking, but the team was responsive and therefore satisfied overall. To be repeated!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2018
I recommend. great vape liquid. Plus it comes with free nicotine, great!!! Thanks to the whole SMOK/IT team.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/09/2018
See below
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2018
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/09/2018
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
alles oke
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2018
On time. Responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2018
Nickel. nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2018
Very good site, fast delivery.
I highly recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2018
Very useful and wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2018
Very fast! Package received very quickly overseas. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2018
Quick, easy, nothing to complain about!
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