Customer reviews of Smok-it

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Acheteur vérifié

Rating: 5 out of 5

Published on 19/02/2018 à 16h08 following a purchase from 09/02/2018

I will gladly recommend it to my friends and family.

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Acheteur vérifié

Rating: 3 out of 5

Published on 19/02/2018 à 12h30 following a purchase from 11/02/2018

Well-designed site - shame about product availability

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Acheteur vérifié

Rating: 5 out of 5

Published on 17/02/2018 à 12h33 following a purchase from 12/02/2018

Ras ok

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/02/2018 à 16h42 following a purchase from 07/02/2018

the products are good and I got a little surprise gift.however 8 days for delivery....

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Response from Smok-it Published on 20/02/2018

Hello, we understand the fact that your delivery took longer than expected, and we apologize, but due to the bad weather that week, the carriers were prohibited from driving for most of the week, which is why your delivery took longer than normal.

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Acheteur vérifié

Rating: 2 out of 5

Published on 16/02/2018 à 13h33 following a purchase from 11/02/2018

Following my order and as presented on the photo of this one I expected to receive 5 resistance TFV8 but surprise I receive only one, in short apart from that the delivery times are reasonable

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Response from Smok-it Published on 16/02/2018

Hello, the photo shows the product in a box of 3 and not 5, but we point out that they are sold individually, you can imagine that 5.90 for 5 or 3 resistors is not possible, it is not even our purchase price.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/02/2018 à 13h12 following a purchase from 03/02/2018

The packaging left much to be desired, was far too fragile and had been ripped open (the contents were visible). One wonders whether a postal agent had not planned to check whether the contents were to his liking.

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Acheteur vérifié

Rating: 5 out of 5

Published on 10/02/2018 à 13h58 following a purchase from 06/02/2018

Fast, compliant and no shipping costs. I recommend it.

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Acheteur vérifié

Rating: 3 out of 5

Published on 09/02/2018 à 18h37 following a purchase from 05/02/2018

medium

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/02/2018 à 10h28 following a purchase from 19/01/2018

reliable reactive

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Acheteur vérifié

Rating: 3 out of 5

Published on 05/02/2018 à 20h00 following a purchase from 29/01/2018

Hello, 2nd order and 2nd order not respected... I'm missing 2 bottles from my order.... I'm starting to be disappointed with this site!

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Response from Smok-it Published on 09/02/2018

Hello, vap'inside is a brand that will no longer be tracked on our site, we are no longer supplying this range, a credit note has been issued for the missing items.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/02/2018 à 16h57 following a purchase from 29/01/2018

speed

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/02/2018 à 13h02 following a purchase from 29/01/2018

Site well stocked with products a little expensive on some products

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Acheteur vérifié

Rating: 5 out of 5

Published on 03/02/2018 à 08h45 following a purchase from 29/01/2018

Very fast delivery, ordered in the morning, received the next day (60)

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Acheteur vérifié

Rating: 5 out of 5

Published on 02/02/2018 à 15h50 following a purchase from 28/01/2018

Order received after 3 days, great!

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Acheteur vérifié

Rating: 5 out of 5

Published on 02/02/2018 à 12h28 following a purchase from 29/01/2018

Easy-to-find products

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Acheteur vérifié

Rating: 5 out of 5

Published on 02/02/2018 à 12h15 following a purchase from 26/01/2018

VERY GOOD PRODUCT FOR ME

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Acheteur vérifié

Rating: 5 out of 5

Published on 02/02/2018 à 04h54 following a purchase from 23/01/2018

excellent site, fast delivery and a very good team, thank you for everything and see you next time.

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Acheteur vérifié

Rating: 5 out of 5

Published on 31/01/2018 à 10h32 following a purchase from 26/01/2018

Fast

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Acheteur vérifié

Rating: 5 out of 5

Published on 30/01/2018 à 15h21 following a purchase from 25/01/2018

As ordered, received in 3 days

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/01/2018 à 17h19 following a purchase from 24/01/2018

Nice and clean

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Acheteur vérifié

Rating: 2 out of 5

Published on 28/01/2018 à 00h03 following a purchase from 17/01/2018

I didn't receive my parcel so it was a bad experience.

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Response from Smok-it Published on 28/01/2018

Hello, according to your shipment history, the post office delivered your order to your mailbox on 22/01. If this is not the case, please contact your post office to find out why it was not delivered.

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2018 à 16h14 following a purchase from 17/01/2018

Great site! Thanks

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Acheteur vérifié

Rating: 5 out of 5

Published on 26/01/2018 à 12h38 following a purchase from 18/01/2018

very good product

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Acheteur vérifié

Rating: 5 out of 5

Published on 25/01/2018 à 07h33 following a purchase from 15/01/2018

Good site

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Acheteur vérifié

Rating: 5 out of 5

Published on 22/01/2018 à 20h07 following a purchase from 16/01/2018

I have contacted Blondel and they are very pleasant and available.

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Acheteur vérifié

Rating: 3 out of 5

Published on 20/01/2018 à 15h15 following a purchase from 15/01/2018

bonjour , peut être il faudrait revoir l'emballage d'envoi car les produits était bien la mais 2 opercule de resistance un peu ouvert , rien de mal et carton du liquide un peu amoché bref il serait peut être plus judicieux d'emballer tous sa dans une boite en carton .

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Acheteur vérifié

Rating: 2 out of 5

Published on 20/01/2018 à 12h49 following a purchase from 12/01/2018

No information after payment.
Delivery too long.

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Response from Smok-it Published on 21/01/2018

Hello, after payment you were notified by email with a link to track the shipment of your order. Then the delivery time of the post office is an element that we can not control, in fact the post office can deliver you in 24/48h or within 5 days after our shipment, all this varies depending on the region of destination.

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/01/2018 à 16h07 following a purchase from 01/01/2018

Simple and clear website. Product received with a nice storage case.

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Acheteur vérifié

Rating: 5 out of 5

Published on 17/01/2018 à 06h18 following a purchase from 06/01/2018

Serious website

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Acheteur vérifié

Rating: 5 out of 5

Published on 16/01/2018 à 05h05 following a purchase from 28/12/2017

Excellent site, very fast especially for me who is from French Polynesia, thank you to SMOK-IT and very happy new year 2018, Big kiss from TAHITI.

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Acheteur vérifié

Rating: 5 out of 5

Published on 14/01/2018 à 20h39 following a purchase from 08/01/2018

No problem.

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Acheteur vérifié

Rating: 5 out of 5

Published on 13/01/2018 à 12h55 following a purchase from 08/01/2018

Good, but not easy to find what you're looking for, maybe because I'm a beginner.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/01/2018 à 12h39 following a purchase from 02/01/2018

Easy to use and fast delivery

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/01/2018 à 16h36 following a purchase from 03/01/2018

Super! Very good products, beautiful store well located, and I was able to pick up my products quickly! I recommend it!

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/01/2018 à 16h33 following a purchase from 02/01/2018

Perfect as usual with fast delivery :)

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Acheteur vérifié

Rating: 5 out of 5

Published on 11/01/2018 à 12h40 following a purchase from 04/01/2018

fast, efficient service

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Acheteur vérifié

Rating: 2 out of 5

Published on 09/01/2018 à 15h37 following a purchase from 28/11/2017

My order arrived 6 weeks later, in 2 packages. The first package was empty. The packaging had been opened (customs? post? other?). Basically, I received a shredded envelope with 5 samples of an aroma so bad for my taste that I threw them away. The 2nd arrived 1 week later. It would be nice if delays were announced at the time of ordering, and not when payment has been made and a "reasonable" delay has already passed.

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Response from Smok-it Published on 10/01/2018

Hello, we agree with you about the delay, you should know that liquids or materials coming from abroad go through the French customs, it happens very often especially at the end of the year that there are controls, in the case of your liquids we had a delay of 2 weeks because of a control, this unfortunately we can not predict, For the first shipment, you did not make any reservation or refused the parcel due to its poor condition. Following the missing item, we opened an investigation in order to obtain compensation.

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/01/2018 à 06h46 following a purchase from 02/01/2018

Reçu ds les temps après pour la qualité je dirai plus tard sa fait que 3 jours que J'ai mis la mèche

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2018 à 12h32 following a purchase from 02/01/2018

Very good

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Acheteur vérifié

Rating: 5 out of 5

Published on 07/01/2018 à 12h16 following a purchase from 03/01/2018

very good product and very well packaged thank you

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