Customer reviews of Smok-it

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Acheteur vérifié

Rating: 4 out of 5

Published on 30/11/2015 à 00h00 following a purchase from 30/11/2015

speed of delivery, and very good action/reaction by the seller when faced with a faulty battery, I recommend, of course.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/11/2015 à 00h00 following a purchase from 21/11/2015

No problems encountered. All ok.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/10/2015 à 00h00 following a purchase from 26/10/2015

Good quality product <br /> Fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/10/2015 à 01h00 following a purchase from 25/10/2015

I have always been satisfied with smok it but this order I was disappointed not to receive my product as it should be it was very long compared to usual and mm not a small gift of apology for this inconvenience.......

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/10/2015 à 00h00 following a purchase from 24/10/2015

package opened in transit?

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/10/2015 à 00h00 following a purchase from 17/10/2015

Postage and handling far too high.<br /> Promotions too fast, and when you really need to order, nothing...

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/10/2015 à 00h00 following a purchase from 12/10/2015

Very satisfactory first order.

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Acheteur vérifié

Rating: 2 out of 5

Published on 12/10/2015 à 00h00 following a purchase from 12/10/2015

I find that shipments are more artisanal than professional and I am very disappointed that many e liquids are sent with short or even very short expiration dates.<br /> In summary, my feeling is: lack of seriousness.

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Acheteur vérifié

Rating: 4 out of 5

Published on 08/10/2015 à 00h00 following a purchase from 08/10/2015

Satisfied

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/09/2015 à 00h00 following a purchase from 29/09/2015

I received my e-liquids on 25/09 and half of the products have an expiry date of 10/2015. I find this totally unacceptable. I've been ordering from this site for over a year now, but I don't think I'll be recommending it for a long time.

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Acheteur vérifié

Rating: 4 out of 5

Published on 22/09/2015 à 00h00 following a purchase from 22/09/2015

WELL

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/09/2015 à 00h00 following a purchase from 21/09/2015

Order and delivery arrived safely

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/09/2015 à 00h00 following a purchase from 16/09/2015

No complaints

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/09/2015 à 00h00 following a purchase from 11/09/2015

Fast delivery, satisfactory product, no worries

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Acheteur vérifié

Rating: 3 out of 5

Published on 11/09/2015 à 00h00 following a purchase from 11/09/2015

I called for reasons of quantities delivered..30 ordered...... 13 delivered<br /> no answer.....<br /> no stock for disposables<br /> some disposables don't work<br /> since 2 years not too much problem<br /> correct product<br /> jean paul fenayon

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/09/2015 à 00h00 following a purchase from 11/09/2015

I can't evaluate 2 orders I placed, one of which was 3 weeks ago and still hasn't been sent<br /> no message left <br /> no reply to email or tel.

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Acheteur vérifié

Rating: 2 out of 5

Published on 10/09/2015 à 00h00 following a purchase from 10/09/2015

I can't say that I'm satisfied with your commitment <br /> I must say that at the price of delivery (4.90) you took 7 days to fulfil your commitments, it's easier to place an order than to receive it<br /> Best regards

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Acheteur vérifié

Rating: 2 out of 5

Published on 02/09/2015 à 00h00 following a purchase from 02/09/2015

liquid leaking into the pouch

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Acheteur vérifié

Rating: 3 out of 5

Published on 23/08/2015 à 00h00 following a purchase from 23/08/2015

The cigarette doesn't work. Although I followed the instructions step by step

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Acheteur vérifié

Rating: 2 out of 5

Published on 15/08/2015 à 00h00 following a purchase from 15/08/2015

Hello, I'm not satisfied with the merchandise, it doesn't work. I've sent you an e-mail but no reply, although I've always been satisfied.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/08/2015 à 00h00 following a purchase from 06/08/2015

Good, but too many products unavailable for several months.

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Acheteur vérifié

Rating: 2 out of 5

Published on 29/07/2015 à 00h00 following a purchase from 29/07/2015

Customer service does not reply to emails about our orders. Colissimo paid but no tracking number

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Acheteur vérifié

Rating: 4 out of 5

Published on 23/07/2015 à 00h00 following a purchase from 23/07/2015

CLEAR

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/07/2015 à 00h00 following a purchase from 02/07/2015

Very fast delivery and very well packaged product.

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/06/2015 à 00h00 following a purchase from 17/06/2015

Attractive selection and prices. Fast delivery and parcels in good condition. Loyalty points accumulated with each order.

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Acheteur vérifié

Rating: 3 out of 5

Published on 13/06/2015 à 00h00 following a purchase from 13/06/2015

A slightly mixed review, as I received a bottle of Eliquid that leaked in its packaging, perhaps during transport...

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/06/2015 à 00h00 following a purchase from 11/06/2015

Delivery was very fast and the products were exactly as ordered. The only problem was the way the vials were packaged. The order of 10 vials was placed in a box in 2 rows of 5. As a result, the envelope was too thick to fit in the letterbox and I had to collect my parcel from the post office. In 2 separate boxes of 5 it would have fit.

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Acheteur vérifié

Rating: 2 out of 5

Published on 30/05/2015 à 00h00 following a purchase from 30/05/2015

Product in stock on the site but not in store.

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Acheteur vérifié

Rating: 4 out of 5

Published on 27/05/2015 à 00h00 following a purchase from 27/05/2015

Delivery a little long but not abnormal due to public holidays. Product conforms

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Acheteur vérifié

Rating: 2 out of 5

Published on 27/05/2015 à 00h00 following a purchase from 27/05/2015

Error on the address given to the carrier, the parcel was addressed to Chenay instead of Chey, fortunately the letter carriers know us in the small towns.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/05/2015 à 00h00 following a purchase from 21/05/2015

until this last order everything was perfect but my last delivery took 2 weeks<br /> I was sent an item different from the order<br /> but customer service reacted quickly and well to my remarks<br /> I will continue to use smok it because no one is safe from a mistake

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/05/2015 à 00h00 following a purchase from 20/05/2015

satisfied as usual thanks smok it

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/05/2015 à 00h00 following a purchase from 18/05/2015

short

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Acheteur vérifié

Rating: 4 out of 5

Published on 15/05/2015 à 00h00 following a purchase from 15/05/2015

Nothing to say Everything is good.

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Acheteur vérifié

Rating: 2 out of 5

Published on 10/05/2015 à 00h00 following a purchase from 10/05/2015

Lousy customer service because they don't answer the phone. Mixed up about a delivery I should have received today.

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Acheteur vérifié

Rating: 3 out of 5

Published on 08/05/2015 à 00h00 following a purchase from 08/05/2015

-positive: interesting loyalty points .<br /> -negative:<br /> .too many stock-outs .<br /> .telephone contact now impossible .<br /> <br /> <br /> it seems that the quality of the site is deteriorating .

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/05/2015 à 00h00 following a purchase from 02/05/2015

After a small error in my order, customer service was very responsive. I appreciate it<br /> Good products.

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Acheteur vérifié

Rating: 2 out of 5

Published on 29/04/2015 à 00h00 following a purchase from 29/04/2015

Product nikel on cons zero delivery it took 1 week to receive 4 bottles colissimo € 5, 90. A max letter would have been enough, it's a shame about the delivery, I'm disappointed.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/04/2015 à 00h00 following a purchase from 28/04/2015

Choice, very attractive price. Correct packaging. On-time delivery. <br /> Quality, diversity and ease of use. <br /> <br /> I recommend these products and have full confidence in them.

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Acheteur vérifié

Rating: 3 out of 5

Published on 27/04/2015 à 00h00 following a purchase from 27/04/2015

The delivery time is excessive and does not correspond to what you promise.<br /> I still have not received the order of April 8, 2015.

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