Customer reviews of Smok-it

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Acheteur vérifié

Rating: 3 out of 5

Published on 17/05/2023 à 17h11 following a purchase from 10/05/2023

delivery can sometimes take a long time

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/05/2023 à 15h10 following a purchase from 07/05/2023

Good experience, but it would be nice if I also received an email when the package was delivered to the collection point. Now it was searching the site to see if it had already been delivered.

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/05/2023 à 17h30 following a purchase from 04/05/2023

I'm always happy with my orders and the delivery time. And the samples to taste give you an idea.

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Acheteur vérifié

Rating: 4 out of 5

Published on 11/05/2023 à 10h22 following a purchase from 04/05/2023

I quickly found my product on the site, long processing time, but a copy that met my expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 06/05/2023 à 16h51 following a purchase from 01/05/2023

Easy to navigate on the site Order placed quickly, but slow to take into account Fast delivery times Order conforms to my expectations

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Acheteur vérifié

Rating: 4 out of 5

Published on 05/05/2023 à 12h32 following a purchase from 30/04/2023

goed op tijd aangekregen

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/04/2023 à 19h40 following a purchase from 24/04/2023

RAS on the site fast delivery and I benefited from a promo on the other hand disappointment at the level of the product the 7000puff are far from being achievable half the liquid the cigarette leaks and taste of burned so hs resistance half too bad. I'll try again in case I uusnmal fall too bad the taste is very good

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Acheteur vérifié

Rating: 4 out of 5

Published on 20/04/2023 à 21h36 following a purchase from 13/04/2023

Good site

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Acheteur vérifié

Rating: 4 out of 5

Published on 12/04/2023 à 14h12 following a purchase from 06/04/2023

Fast navigation on the site, quick processing, and delivery within 48 hours. Order compliant.

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Acheteur vérifié

Rating: 4 out of 5

Published on 04/04/2023 à 14h00 following a purchase from 30/03/2023

Fast navigation on the site and I quickly found my product, which met my expectations. It's a pity that it took a while to process my request.

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Acheteur vérifié

Rating: 3 out of 5

Published on 29/03/2023 à 18h12 following a purchase from 23/03/2023

No problem

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Acheteur vérifié

Rating: 4 out of 5

Published on 29/03/2023 à 13h31 following a purchase from 23/03/2023

I easily found my product on the smok it website and the order was quick and easy.

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Acheteur vérifié

Rating: 4 out of 5

Published on 26/03/2023 à 07h27 following a purchase from 18/03/2023

.****

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/03/2023 à 19h26 following a purchase from 18/03/2023

Fine except that I only received one product and have to wait until next week for the one I ordered.
Thanks for the small 10 ml liquid, it's great for tasting new gourmet products.

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Acheteur vérifié

Rating: 4 out of 5

Published on 14/03/2023 à 22h49 following a purchase from 28/02/2023

Nothing's 100% perfect, but you're close.

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Acheteur vérifié

Rating: 3 out of 5

Published on 13/03/2023 à 14h19 following a purchase from 07/03/2023

Request taken into account long I had to send an email for the dispatch of my request for liquids.

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Acheteur vérifié

Rating: 4 out of 5

Published on 02/03/2023 à 09h59 following a purchase from 16/02/2023

Good overall

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Acheteur vérifié

Rating: 4 out of 5

Published on 25/02/2023 à 12h04 following a purchase from 19/02/2023

Slow processing of my request, good site navigation and compliant order.

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Acheteur vérifié

Rating: 4 out of 5

Published on 21/02/2023 à 09h24 following a purchase from 15/02/2023

RAS except for a slightly slower delivery than the competition...

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Acheteur vérifié

Rating: 4 out of 5

Published on 18/02/2023 à 20h38 following a purchase from 02/02/2023

Very good product

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Acheteur vérifié

Rating: 4 out of 5

Published on 13/02/2023 à 20h20 following a purchase from 07/02/2023

Very good service toptop

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/02/2023 à 14h47 following a purchase from 04/02/2023

Fast and easy navigation to find my product. Fast delivery and I didn't have to deal with the customer service. I recommend the smok it site.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/02/2023 à 13h26 following a purchase from 02/02/2023

Tracking and delivery not yet up to scratch, due to lack of information for tracking, which remains rather vague, as does the delivery date. Items ordered are of very good quality and offer excellent value for money.
Site to be recommended.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/01/2023 à 17h34 following a purchase from 17/01/2023

Products as described, fast delivery.

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Acheteur vérifié

Rating: 4 out of 5

Published on 24/01/2023 à 14h33 following a purchase from 19/01/2023

fast navigation on the site and fast delivery as expected

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Acheteur vérifié

Rating: 3 out of 5

Published on 21/01/2023 à 23h48 following a purchase from 16/01/2023

Items are more expensive than on other sites ;( Shipping is fast and well managed :)

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Acheteur vérifié

Rating: 2 out of 5

Published on 17/01/2023 à 13h48 following a purchase from 12/01/2023

Delivery far too long, lack of responsiveness. Delivery times have been getting longer for 3 months.

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Acheteur vérifié

Rating: 4 out of 5

Published on 16/01/2023 à 12h32 following a purchase from 11/01/2023

fast navigation on the site and I received my order quickly compliant order

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Acheteur vérifié

Rating: 4 out of 5

Published on 09/01/2023 à 15h24 following a purchase from 01/01/2023

Delivery too slow

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Acheteur vérifié

Rating: 3 out of 5

Published on 03/01/2023 à 23h40 following a purchase from 24/12/2022

Order cancelled due to unavailability of purchased products. Refund without problem, but disappointing nonetheless.

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Acheteur vérifié

Rating: 4 out of 5

Published on 03/01/2023 à 20h15 following a purchase from 28/12/2022

I'm a little disappointed about the delivery time, which seems normal during the holiday season. Otherwise perfect e liquid "café racer", we find less and less and soon no more since the creator stops its production.
Happy holidays to all.

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Acheteur vérifié

Rating: 3 out of 5

Published on 02/01/2023 à 17h26 following a purchase from 19/12/2022

The cigarette tastes like burnė I sent 2 emails no response

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Response from Smok-it Published on 11/01/2023

Hello, thank you for your feedback, for this problem, have you checked that you have waited a minimum of 5 minutes for the new resistor to imbibe the e-liquid correctly. If you try to vapourize directly, the resistor will burn and you'll have to change it. Have a nice day,

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Acheteur vérifié

Rating: 3 out of 5

Published on 30/12/2022 à 14h50 following a purchase from 25/12/2022

order placed and waited two days to receive my order, which met my expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 28/12/2022 à 13h13 following a purchase from 14/12/2022

No com

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Acheteur vérifié

Rating: 4 out of 5

Published on 17/12/2022 à 19h47 following a purchase from 11/12/2022

The navigation on the site is perfect, always a very good explanation of the product and its use, delivery on time. I highly recommend this site.

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Acheteur vérifié

Rating: 3 out of 5

Published on 17/12/2022 à 15h21 following a purchase from 11/12/2022

Long lead time for processing my liquid request and for delivery, but the order met my expectations.

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Acheteur vérifié

Rating: 4 out of 5

Published on 10/12/2022 à 11h22 following a purchase from 05/12/2022

Order received quickly Product corresponds to the order Navigation on the site fairly easy but difficulty with payment

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Acheteur vérifié

Rating: 3 out of 5

Published on 07/12/2022 à 17h46 following a purchase from 23/11/2022

I bought clearomizers, and half of them had defects, so trash.

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Acheteur vérifié

Rating: 4 out of 5

Published on 07/12/2022 à 16h19 following a purchase from 27/11/2022

Easy navigation on the site and slow processing of my request, but in line with my expectations.

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Acheteur vérifié

Rating: 3 out of 5

Published on 26/11/2022 à 09h47 following a purchase from 11/11/2022

One week for delivery is far too long

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