Customer reviews of Smok-it

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 3 483 published reviews
5 2 771 80% 4 382 11% 3 148 4% 2 71 2% 1 111 3%

Summary of reviews

Packages arrive on time, showcasing the store's commitment to timely delivery. Customers highlight the fast and impeccable service, noting that products are always in accordance with their orders. The delivery is consistently described as quick and well-packaged, which enhances the overall experience. The reliability of the site is emphasized, with many stating they have ordered for years without encountering any issues, appreciating the wide selection and user-friendly navigation.

Reviews 2, 3 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Qsdghjko
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/03/2022
good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/03/2022
nice
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/03/2022
Just that you have to pay customs again at the end of the accounts, which is a bit costly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
very good serious fast, impeccable delivery I recommend very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Fast and as described
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/03/2022
Good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Super products and top equipment
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/03/2022
Clear, intuitive navigation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Impeccable!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
Very good very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/03/2022
GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/03/2022
Oké oké
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Top!
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Response from Smok-it
Hello Carla, Thank you for your feedback, we're delighted to have been able to satisfy you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/03/2022
Helpful and punctual on delivery
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Response from Smok-it
Hello Margaux, Thank you for your feedback. We're delighted to have been able to satisfy you! We hope to see you soon on our site!
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 13/03/2022
I was contacted by e-mail, after payment, to inform me that the Nitecore Q2 charger was no longer in stock. However, they replaced it with an equivalent item (the i2 from the same brand).
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Response from Smok-it
Hello, Thank you for sharing your experience. Indeed, we do our best to keep our stock tracking as up to date as possible. And if an error occurs, we do our best to satisfy you! We hope to see you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Very goodg
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Response from Smok-it
Hello Thibault, Thank you for your feedback. We're delighted to have been able to satisfy you! We hope to see you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/03/2022
very good, as usual.
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Response from Smok-it
Hello Valéry, Thank you for your feedback. We're delighted to have been able to satisfy you once again, and hope that this will become a habit! We hope to see you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
Every order is perfect
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Response from Smok-it
Hello Jean-Luc, Thank you for your feedback. We're more than happy to know that we're satisfying you on a regular basis! We hope to see you soon on our site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Great site.
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Response from Smok-it
Hello Romain, Thank you for your feedback. We're delighted to have been able to satisfy you! The site's ergonomics are a priority for us, and knowing that you were able to navigate it smoothly is a success for us. We hope to see you back on our site soon!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/03/2022
very good, customer for several years, service always impeccable
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
As fast and efficient as ever
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Simple and very fast, I recommend smok it
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 03/03/2022
1 week later, my package still hasn't shipped. 2 simple cigarette liquids. No mail from the site, nothing. You wait like a donkey.
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Response from Smok-it
Hello, we sent you an e-mail yesterday about the status of your order, which is now being shipped. Your order was placed 5 days ago (including Saturday/Sunday), not 1 week ago, and is now in the hands of the carrier.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Very good, I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
I've ordered 4 kits, they're very I've already ordered some, good but on 1 the 2 batteries are out, too bad.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
not always easy to find
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Fast and accurate
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/02/2022
Reasonable price but the shipping time is still quite long 5 days before shipment I find it long!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Excellent site, fast delivery, I am a loyal customer.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/02/2022
Super-fast shipping with a little gift, cooool...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Very fast delivery
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/02/2022
Site not kept up to date. As a result, the order was not completed. I put one star because they were quick to warn me and the second because the refund was made shortly afterwards.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/02/2022
Fast service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Very fast delivery. Great product! Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Great service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/02/2022
Very good site, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Very serious and fast service, I really recommend it for Belgium order placed on Sunday and received on Thursday
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